--- description: Get information about NextGen Enterprise price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NextGen Enterprise Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Cardiology EMR Software](/directory/32561/cardiology-emr/software) > [NextGen Enterprise](/software/1011471/nextgen-enterprise) # NextGen Enterprise Canonical: https://www.capterra.in/software/1011471/nextgen-enterprise Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/1011471/nextgen-enterprise?page=2) > Electronic medical records solution that helps businesses with patient engagement, patient intake management, and data exchanges. > > Verdict: Rated **4.2/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NextGen Enterprise? Designed for healthcare providers, small medical practices, ambulatory care facilities, and specialty clinics. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 33 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: NextGen Healthcare - **Location**: Irvine, US - **Founded**: 1994 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Abbreviation Detection - Appointment Management - Appointment Scheduling Software - Audio File Management - Automatic Transcription - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management Software - Claims Scrubbing - Claims Tracking - Client Portal - Clinic Interoperability - Clinical Notes - Code & Charge Entry - Coding Assistance - Compliance Management - Confirmations/Reminders - Customer Management - Data Discovery Software - Decision Support Software - Document Management Software - E-Prescribing - EHR/EMR Integration - EMR/EHR - Electronic Claims - For Podiatrists - Forecasting - HIPAA Compliant - Medical Billing Software - Medical Terminology Database - Medication Management - Mobile Access - Multi-Location - Natural Language Processing - Online Scheduling - Patient Portal Software - Patient Records Management - Patient Scheduling Software - Recurring Appointments - Reminders - Reporting & Statistics - Reporting/Analytics - Speech Recognition Software - Telemedicine Software - Text Editing - Therapy Notes - Third-Party Integrations - Workflow Management Software ... and 41 more features ## Integrations (1 total) - OnBase ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Cardiology EMR Software](https://www.capterra.in/directory/32561/cardiology-emr/software) ## Related Categories - [Cardiology EMR Software](https://www.capterra.in/directory/32561/cardiology-emr/software) - [Podiatry EMR Software](https://www.capterra.in/directory/32617/podiatry-emr/software) - [Patient Scheduling Software](https://www.capterra.in/directory/33315/patient-scheduling/software) - [Appointment Reminder Software](https://www.capterra.in/directory/30997/appointment-reminder/software) - [Dermatology EMR software](https://www.capterra.in/directory/32518/dermatology-emr/software) ## Alternatives 1. [Tebra](https://www.capterra.in/software/129169/tebra) — 3.9/5 (1380 reviews) 2. [EZClaim](https://www.capterra.in/software/106348/ezclaim-medical-billing) — 4.5/5 (128 reviews) 3. [ModMed](https://www.capterra.in/software/124590/ema) — 4.4/5 (369 reviews) 4. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (858 reviews) 5. [NextGen Office](https://www.capterra.in/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1284 reviews) ## Reviews ### "NextGen Enterprise from a medium sized clinic perspective" — 4.0/5 > **Todd** | *19 December 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The best part of NextGen is the ability to customize the templates and documents. With some knowledge of SQL and Crystal Reports, we can get meaningful and actionable reports. > > **Cons**: The recent acquisition by Thoma Bravo led to the culling of many experienced support technicians and has slowed the progress of assimilating NextGen's previous acquisitions, like Medfusion's Patient Portal. Their support seems to have been mostly outsourced to inexperienced technicians in India. > > We have had an interesting and bumpy relationship with NextGen over the years, but we have heavily leveraged our organization's IT infrastructure around NextGen at the core. Despite any warts, the product is functional and has met our needs for over twenty years. ----- ### "NextGen Enterprise PM" — 5.0/5 > **Julia** | *20 December 2024* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Our Account Manager, \[sensitive content hidden\] and her willingness to assist and escalate urgent issues. > > **Cons**: Known Issues \& support not restarting services. Connectivity dropping sporadically > > It's been great working with \[sensitive content hidden\] and the NextGen Team. ----- ### "Get out while you still have your sanity" — 2.0/5 > **Bryan** | *19 August 2024* | Hospital & Health Care | Recommendation rating: 1.0/10 > > **Pros**: I like that we are very intertwined with Nextgen and I already have a very serious knowledge base. > > **Cons**: The quality of support services has been on a down trend for years now. Reps are constantly changing, institutional knowledge has almost totally disappeared due to outsourcing. My team has experienced an ever-increasing number of tickets go completely unanswered, then when tracked down they are just listed as known issues and forgotten about. > > I cannot wait to get out of our Nextgen contract and move to a company that does not feel like a sinking ship. Nextgen hasn't been modernized in what feels like ages, and the "new" version 6.2021 is very buggy. The new patient portal is also a buggy mess that we cannot get to work any time there is an update. ----- ### "Excellent service" — 5.0/5 > **Alec** | *24 April 2025* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: “Five stars for their professionalism and passion\! Would definitely recommend ” > > **Cons**: Nothing bad to say about this business their professionalism was top notch > > Quickly taken care of and outstanding service. Thank you for the help ----- ### "Long time nextgen user" — 3.0/5 > **Anne** | *19 August 2024* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: the patient history which shows all encounters including telephone note, pta's, visits > > **Cons**: the fact that the areas to chart in pop up, which means you can't navigate behind them, so for instance look at an old note, labs, correspondence while charting on a patient. I'll be honest having used EPIC at a side gig I Have been working, I didn't realize how much more clicking there was in nextgen. > > I have using this product for quite some time, I have become quite good at navigating and making it work, ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/1011471/nextgen-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1011471/nextgen-enterprise) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data