OneDeskvs Xurrent Comparison

$11.99/month

$5.00/month

• Ease of Use

  4.0 (11)

• Features & Functionality

  4.5 (11)

• Customer Service Software

  4.1 (11)

• Value for Money

  4.1 (11)

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• Ease of Use

  4.6 (27)

• Features & Functionality

  4.5 (27)

• Customer Service Software

  4.8 (27)

• Value for Money

  4.7 (27)

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Small and mid-sized businesses as well as departments at large enterprises use OneDesk. OneDesk is frequently used by project managers, customer service managers, IT, help desk.

4me is built specifically for multinational enterprises, government agencies and their managed service providers (MSPs).

• API
• Activity Tracking
• Change Management Software
• Customer Database
• Customizable Reports
• File Sharing Software
• Milestone Tracking
• Project Planning/Scheduling
• Real-Time Chat
• Surveys & Feedback

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• API
• Activity Tracking
• Change Management Software
• Customer Database
• Customizable Reports
• File Sharing Software
• Milestone Tracking
• Project Planning/Scheduling
• Real-Time Chat
• Surveys & Feedback

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat