Agorapulsevs Zendesk Suite Comparison

$69.00/month

$55.00/month

• Ease of Use

  4.6 (710)

• Features & Functionality

  4.3 (710)

• Customer Service Software

  4.7 (710)

• Value for Money

  4.4 (710)

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• Ease of Use

  4.3 (4,011)

• Features & Functionality

  4.4 (4,011)

• Customer Service Software

  4.3 (4,011)

• Value for Money

  4.2 (4,011)

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Large and mid-sized agencies, mid-sized businesses and ecommerce brands and, some enterprise brands.

Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

• Activity Tracking
• Customer Engagement Software
• Customer Social Profiles
• Customizable Reports
• Filtering
• Multi-Channel Management
• Performance Metrics
• Social Media Integration
• Social Media Monitoring Software
• Workflow Management Software

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• Activity Tracking
• Customer Engagement Software
• Customer Social Profiles
• Customizable Reports
• Filtering
• Multi-Channel Management
• Performance Metrics
• Social Media Integration
• Social Media Monitoring Software
• Workflow Management Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat