17 years of helping Indian businesses
choose better software
Freshdeskvs Spiti Comparison
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
$15.00/month
Not provided by vendor
Overall
4.5 (3,363)Overall
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
Startups, small businesses, teams, departments, enterprises, and education institutes.
- Automatic Call Distribution
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Full Text Search
- Knowledge Base Management
- Monitoring
- Support Ticket Management
- Automatic Call Distribution
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Engagement Tracking
- File Sharing Software
- Full Text Search
- Knowledge Base Management
- Monitoring
- Support Ticket Management
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
