Talkdeskvs Switchvox Phone System Comparison

$85.00/month

$17.99/one-time

• Ease of Use

  4.7 (727)

• Features & Functionality

  4.4 (727)

• Customer Service Software

  4.6 (727)

• Value for Money

  4.5 (727)

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• Ease of Use

  4.2 (29)

• Features & Functionality

  4.2 (29)

• Customer Service Software

  3.7 (29)

• Value for Money

  4.0 (29)

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Our target market is customer-centric companies with at least 5 agents looking to improve customer experiences through more personalized, data-driven customer interactions.

Business phone system that assists small to midsize firms with call queuing, collaboration and recording.

• Auto-Dialer
• Blended Call Center
• Call Recording Software
• Call Routing
• Call Tagging
• Computer Telephony Integration
• Contact Management Software
• Customizable Reports
• Unified Communications Software
• Video Conferencing Software

See all features

• Auto-Dialer
• Blended Call Center
• Call Recording Software
• Call Routing
• Call Tagging
• Computer Telephony Integration
• Contact Management Software
• Customizable Reports
• Unified Communications Software
• Video Conferencing Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat