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Salesforce Service Cloudvs Contact Center Software Comparison

$25.00/month
Not provided by vendor

Overall

4.4 (776)

Overall

(0)
  • Ease of Use
    (0)
  • Features & Functionality
    (0)
  • Customer Service Software
    (0)
  • Value for Money
    (0)
Businesses in need of service-as-a-software solution for the Communications industry.
10/10
  • Asset Tracking Software
  • Automated Routing
  • Computer Telephony Integration
  • Customer Complaint Tracking
  • Customizable Reports
  • Equipment Maintenance Software
  • Fuel Tracking
  • Multi-Channel Communication
  • Scheduling Software
  • Service History
2/10
  • Asset Tracking Software
  • Automated Routing
  • Computer Telephony Integration
  • Customer Complaint Tracking
  • Customizable Reports
  • Equipment Maintenance Software
  • Fuel Tracking
  • Multi-Channel Communication
  • Scheduling Software
  • Service History
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
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