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OdinAnswersvs Zoho Desk Comparison
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$450.00/month
$14.00/month
Overall
5.0 (1)Overall
4.5 (2,184)
Built for Enterprises that need to process millions of customer comments.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
- Computer Telephony Integration
- Customer Segmentation
- Knowledge Management Software
- Negative Feedback Management
- Onboarding Software
- Predictive Analytics Software
- Reporting/Analytics
- Sentiment Analysis
- Tagging
- Text Analysis Software
- Computer Telephony Integration
- Customer Segmentation
- Knowledge Management Software
- Negative Feedback Management
- Onboarding Software
- Predictive Analytics Software
- Reporting/Analytics
- Sentiment Analysis
- Tagging
- Text Analysis Software
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
