Zendesk Suitevs Eloquant Comparison

$55.00/month

• Ease of Use

  4.3 (4,003)

• Features & Functionality

  4.4 (4,003)

• Customer Service Software

  4.3 (4,003)

• Value for Money

  4.2 (4,003)

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• Ease of Use

  4.1 (18)

• Features & Functionality

  4.4 (18)

• Customer Service Software

  4.1 (18)

• Value for Money

  3.8 (18)

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Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

Europe Businesses which are looking an all-in-one cloud contact center solution

• Automatic Call Distribution
• Blended Call Center
• Call Scripting
• Computer Telephony Integration
• Configurable Workflow
• Customizable Reports
• Inbound Call Center
• Real-Time Data
• Surveys & Feedback
• Transfers/Routing

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• Automatic Call Distribution
• Blended Call Center
• Call Scripting
• Computer Telephony Integration
• Configurable Workflow
• Customizable Reports
• Inbound Call Center
• Real-Time Data
• Surveys & Feedback
• Transfers/Routing

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat