Zendesk Suitevs Contact Center Software Comparison

$55.00/month

• Ease of Use

  4.3 (4,012)

• Features & Functionality

  4.4 (4,012)

• Customer Service Software

  4.3 (4,012)

• Value for Money

  4.2 (4,012)

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• Ease of Use

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• Features & Functionality

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• Customer Service Software

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Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.

• Asset Tracking Software
• Automated Routing
• Computer Telephony Integration
• Customer Complaint Tracking
• Customer Engagement Software
• Customizable Reports
• Issue Scheduling
• Multi-Channel Communication
• Onboarding Software
• Transfers/Routing

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• Asset Tracking Software
• Automated Routing
• Computer Telephony Integration
• Customer Complaint Tracking
• Customer Engagement Software
• Customizable Reports
• Issue Scheduling
• Multi-Channel Communication
• Onboarding Software
• Transfers/Routing

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• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat