Cognigy.AIvs Publer AI Assist Comparison

$2,500.00/month

€11.08/month

• Ease of Use

  4.7 (22)

• Features & Functionality

  4.6 (22)

• Customer Service Software

  4.8 (22)

• Value for Money

  4.8 (22)

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• Ease of Use

  5.0 (3)

• Features & Functionality

  5.0 (3)

• Customer Service Software

  5.0 (3)

• Value for Money

  5.0 (3)

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Cognigy transforms enterprise contact centers with Cognigy.AI, combining Generative and Conversational AI to create Agentic AI, delivering instant, multilingual, hyper-personalized customer service.

• AI/Machine Learning
• Auto-Dialer
• Business Process Automation
• Computer Telephony Integration
• Content Generation
• Customizable Reports
• Natural Language Processing
• Personalization Software
• Personalization and Recommendation
• Virtual Personal Assistant (VPA)

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• AI/Machine Learning
• Auto-Dialer
• Business Process Automation
• Computer Telephony Integration
• Content Generation
• Customizable Reports
• Natural Language Processing
• Personalization Software
• Personalization and Recommendation
• Virtual Personal Assistant (VPA)

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• Cloud-based
• On-premise

• Cloud-based
• On-premise

• Not Offered
• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Not Offered
• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat