JivoChatvs TeamSupport Messaging & Live Chat Comparison

$19.00/year

$29.00/month

• Ease of Use

  4.7 (104)

• Features & Functionality

  4.5 (104)

• Customer Service Software

  4.5 (104)

• Value for Money

  4.4 (104)

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• Ease of Use

  4.6 (111)

• Features & Functionality

  4.4 (111)

• Customer Service Software

  4.5 (111)

• Value for Money

  4.4 (111)

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Website owners who wants to speak with their visitors: ecommerces, institutional websites, blogs, real state companies, schools, colleges and universities, shopping malls and pretty much any company.

TeamSupport empowers customer-focused businesses of all sizes looking to consolidate support channels, shorten time to resolution, and garner valuable customer insights in one intuitive dashboard.

• Computer Telephony Integration
• Customizable Branding
• Lead Capture Software
• Live Chat Software
• Multi-Channel Communication
• Proactive Chat
• Real-time Consumer-facing Chat
• Support Ticket Management
• Transcripts/Chat History
• Transfers/Routing

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• Computer Telephony Integration
• Customizable Branding
• Lead Capture Software
• Live Chat Software
• Multi-Channel Communication
• Proactive Chat
• Real-time Consumer-facing Chat
• Support Ticket Management
• Transcripts/Chat History
• Transfers/Routing

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• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat