Enterprise Botvs TeamSupport Messaging & Live Chat Comparison

$50.00/month

$29.00/month

• Ease of Use

  4.6 (10)

• Features & Functionality

  4.5 (10)

• Customer Service Software

  5.0 (10)

• Value for Money

  4.4 (10)

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• Ease of Use

  4.6 (111)

• Features & Functionality

  4.4 (111)

• Customer Service Software

  4.5 (111)

• Value for Money

  4.4 (111)

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Insurance, financial services, retail and travel Enterprises, among others, in DACH and globally who are reinventing their customer and employee support for improved CX and employee productivity.

TeamSupport empowers customer-focused businesses of all sizes looking to consolidate support channels, shorten time to resolution, and garner valuable customer insights in one intuitive dashboard.

• AI/Machine Learning
• Automated Responses
• Chatbot software
• Lead Capture Software
• Live Chat Software
• Multi-Channel Communication
• Pre-Configured Bot
• Proactive Chat
• Real-time Consumer-facing Chat
• Transcripts/Chat History

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• AI/Machine Learning
• Automated Responses
• Chatbot software
• Lead Capture Software
• Live Chat Software
• Multi-Channel Communication
• Pre-Configured Bot
• Proactive Chat
• Real-time Consumer-facing Chat
• Transcripts/Chat History

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• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat