17 years of helping Indian businesses
choose better software
Vidbix
What Is Vidbix?
Goodbye frustration in customer support!
Vidbix enables your customers (and your agents, when solving) to explain their issues by recording their screen+voice. Easier to explain for your customers and gives all the context to your agents to solve issues faster and personally.
Vidbix cobrowsing is a conferencing thought for support and success. Guide your users through their screen and make onboarding and support effective and fun
And without the need to install anything on the customer side!
Who Uses Vidbix?
The easiest way to transform customer support by adding video into your own workflow. Especially suited for B2B SaaS companies willing to provide a better, smoother and faster customer experience.