--- description: Get information about Binance price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Binance Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Cryptocurrency Exchange software](/directory/33575/cryptocurrency-exchange/software) > [Binance](/software/1030488/binance) # Binance Canonical: https://www.capterra.in/software/1030488/binance Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/1030488/binance?page=2) > Binance is an online digital wallet service through which cryptocurrencies can be traded, bought, and sold. > > Verdict: Rated **4.4/5** by 220 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Binance? Binance is aimed at private investors who want to invest and trade digital cryptocurrencies online. Any verified adult can participate. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 220 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Binance ## Commercial Context - **Pricing Details**: Please contact the licensor directly for further pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: France, Germany, Pakistan, Spain, United Kingdom, United States ## Features - API - Cryptocurrency Exchange - Cryptocurrency Sending & Receiving - Real-Time Reporting ## Support Options - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) ## Category - [Cryptocurrency Exchange software](https://www.capterra.in/directory/33575/cryptocurrency-exchange/software) ## Related Categories - [Cryptocurrency Exchange software](https://www.capterra.in/directory/33575/cryptocurrency-exchange/software) - [Cryptocurrency Wallets software](https://www.capterra.in/directory/33075/cryptocurrency-wallets/software) ## Alternatives 1. [Coinbase](https://www.capterra.in/software/1016281/coinbase-wallet) — 4.0/5 (142 reviews) 2. [Crypto.com](https://www.capterra.in/software/1032659/cryptocom) — 3.1/5 (54 reviews) 3. [OKX](https://www.capterra.in/software/1036947/okx) — 4.6/5 (52 reviews) 4. [Sondepay](https://www.capterra.in/software/1069915/Sondepay) — 4.8/5 (20 reviews) 5. [Cash App](https://www.capterra.in/software/1016710/cash-app) — 4.2/5 (682 reviews) ## Reviews ### "Best exchange with a low fee" — 5.0/5 > **Lokesh** | *5 July 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: The best thing I like about binance is their low trading fees, and orders execute quickly due to their high liquidity and volume. > > **Cons**: It is not beginner-friendly. You will be very confused if you are a first time user due to its complex UI. Costumer support could have been better. ----- ### "A good platform to do a P2P Scam, I will advise never use Bianance" — 1.0/5 > **Kirit** | *17 December 2024* | Computer & Network Security | Recommendation rating: 0.0/10 > > **Pros**: Honestly, I can't think of anything positive to say about Binance. The customer support is practically non-existent. I’ve had to wait days to resolve issues, only to get vague responses that don’t solve anything. > > **Cons**: The biggest issue I have with Binance is the lack of security and protection on their P2P platform. I’ve encountered fraud, where buyers or sellers have scammed me, and the platform offers little to no support in resolving these issues. Despite following all the correct procedures, I’ve lost funds due to fraudulent transactions, and Binance's customer service has been slow to respond or offer any meaningful help. The lack of proper monitoring and security checks on P2P trades is a huge risk, and it makes me feel unsafe using the platform for peer-to-peer transactions. ----- ### "User friendly to the max" — 5.0/5 > **Meloney** | *21 July 2025* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: Its easy to use interface as well as its user friendliness especially for those who dont really know what they're doing. > > **Cons**: I really didnt have anything I didnt dislike when using the app, however, I think their prices could be a little lower. > > Great\! Overall, the experience was really easy, from sign up to verification to purchases it was all pretty simple. ----- ### "Ease of use" — 4.0/5 > **Verified Reviewer** | *20 February 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Binance is easy to use and it has a user friendly interface that makes it easy to deposit and withdraw funds and also transfer to other wallets. > > **Cons**: there was this time that my KYC verification failed and I had to wait for 24 hours so as withdraw my funds. ----- ### "Modern day theives." — 1.0/5 > **Shivnaught** | *8 December 2025* | Accounting Software | Recommendation rating: 0.0/10 > > **Pros**: I used to love that Binance is trustworthy system that is fair and just and wont defraud users of their asset. > > **Cons**: I don't like the idea that biannce is not available all over the world. I thought i was a good platform and should be available for everyone. I guess this is a work in progress. > > I transferred 2,995 USDT from Binance to Newton, not realizing that Newton does not support USDT deposits — only USDC. Newton automatically rejected the transaction and returned the funds to Binance. Newton resolved their part in under 48 hours. Binance, however, has refused to release the returned funds. Case ID: \#152070268 For 35 days, I have been trapped in an endless verification loop. I have already submitted over 20 verification videos, each one recorded exactly as instructed by Binance support. Several support agents even confirmed that my video was correct — yet hours later, the system rejected the same video and demanded another one. Contradictory Instructions The situation escalated when Binance sent this message: “Dear user, the current ID that you used is cancelled, please record the same video using a new ID. Do not change anything else in the video.” So I followed the instructions and re-recorded the entire video from scratch using a new ID, without changing anything else. But after submitting it, the appeal team responded with completely different and contradictory requirements: “Dear user, the video is quite complete but please also take note of the following: – Show the same ID document you registered with Binance with. – Show full conversations with the Newton platform from the start. – Provide the TXID from Binance to Newton and from Newton to Binance. Please record the same video again following these steps. Due to current requirements and submission limits, if your next video does not meet the requirement, the appeal will be canceled.” This is structurally impossible: One Binance agent required me to use a new ID only Another demanded I use the same ID I originally registered with Both insisted the video be recorded “exactly the same,” while giving opposite requirements Additionally, I was instructed to create a multi-minute video showing: Government ID Emails and support history Screenshots Wallet address details Full conversation history with Newton TXIDs for the outgoing and returned transfers A complete explanation of the incident …while keeping the video under 100 MB AND maintaining “high quality.” This is physically impossible. The video already contains everything Binance asked for. The requirements contradict each other by design. A Pattern of Obstruction This can no longer be dismissed as normal verification. It resembles a system engineered to delay refunds until users give up: 35 days of delays 20+ videos submitted Conflicting and impossible instructions Videos approved by agents, then rejected automatically Threats that the appeal will be canceled No transparency or explanation Funds already returned by Newton, but still withheld by Binance All required evidence has been submitted multiple times. Newton has confirmed the return. Binance is simply refusing to release the funds. Conclusion Based on all evidence and my personal experience: Binance’s verification and appeals process is intentionally obstructive and places users at risk of losing their funds. If this is how smaller cases are handled, I cannot in good conscience recommend Binance to anyone. “Thieves in Disguise” feels like the most accurate description of how this case has been managed. There is no valid reason for Binance to continue withholding the 2,995 USDT that rightfully belongs to the customer. At this point, someone from the team may respond with the standard scripted line — “We are looking into it.” But after more than a month of contradictions and delays, that response is meaningless. Frankly, this level of obstruction makes it clear that a class action lawsuit is overdue. Release the funds. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/1030488/binance?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1030488/binance) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data