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Enterpret

Enterpret

India Local product

What Is Enterpret?

Enterpret is a platform for analytics on natural language to help product teams get insights from customer feedback.

We unify all your feedback from multiple channels (Zendesk, Slack, Twitter, NPS surveys, app store reviews, communities, etc.) and automatically categorize it into a taxonomy to ensure no customer pain goes unnoticed.

We also layer it with analytics so that you can identify trends, prioritize effectively, and ensure you’re working on the highest-impact customer problems.

Who Uses Enterpret?

Enterpret is a unified source of your customer feedback and insights to help you ensure no customer pain goes unnoticed. #1 Customer Feedback Analytics Tool.

Enterpret Software - Aggregate all your customer feedback channels into 1 source of insights. Be it support conversations, surveys, reviews, product analytics, social media, forums, audio calls or even CSV files. Enterpret integrates with all kinds of tools.
Enterpret Software - Manual tagging is inaccurate and ineffective. Enterpret uses machine learning and NLP to automatically identify keywords and reasons within your customer feedback.
Enterpret Software - The system of intelligence for all customer feedback ensures you build the right things first. Quantify each customer pain across all channels and languages, updated in real-time. No more 90 slide PowerPoint decks to digest.
Enterpret Software - Leverage the user feedback by joining it with user behavior segments. Integrate with tools for event analytics, user cohorts, feature flags. Answer questions like how are my churned users different from my power users in the feedback they share?

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