PetSitClick

Reliable product with top notch customer service

Comments: We realized the ease of an online system helped us maintain accountability with the gps locator and Petsit notes, our clients had One on one connection, a higher quality of care and piece of mind while they Were home and away. Many users could access profiles, gain insight and build confidence Knowing their Online information was secure. We never had to worry about A breech of trust because the system was set up with the company and our clients in mind.

Pros:

Reliable and affordable. Helped our people stay in touch with clients and petsitters alike. Easy end of year processing which allowed us to quickly generate P&L statements. We had no need for other accounting software because this was all-inclusive.

Cons:

Somewhat limited or outdated features when marketing emails are needed. We also encountered some concerns with clients not being able to log in with passwords after a certain amount of time.

Helps make even the smallest business look competitive and professional

Comments: My experience so far is great. I like that there is both a support team from the software company but also a blog where users can communicate together and learn from one another. I really feel like this small side hustle could develop quickly in to a large scale operation with the ease of the tools I have available to me.

Pros:

My daughter was on a well-known pet-sitting service. We realized that with all the land I have we could start a small business for extra cash and board dogs here. We wanted to find an app or service that would help us look professional and guide us on how to present ourselves and be organized. Although we are new to this service and still navigating it, we have found some great benefits already. First of all there is a free trial period so you do not have to commit until you know if the software meets your needs. For someone like us we would end up ultimately paying the second price which is just under forty dollars a month. If you are working solo you will pay less and after five dog walkers you would increase in price. The software includes user friendly tools to track your clients and pets, and allows you to keep information organized. The scheduling is very easy to use. There is a drop and drag feature that speeds things up significantly. Each feature also has demos available if you do not understand how to use it. You can make really professional looking invoices and also track your own expenses monthly so you have a quick visual or expenses verses income. There is a feature that will generate emails and text reminders to clients. You do have to pay for the texts (not the emails) although it is really inexpensive. I believe it is a few cents each. There is a mobile app that is easy to download.

Cons:

I was slightly hesitant about the price initially because I would need the second tier which is about forty dollars a month. I felt much better about the cost when I had time to really navigate my way around the software. The cost is offset but how many features you get that save time and help grow your business. So far I am pleased with the service. I was afraid setting up a small side business would be time consuming but the software has made it easy and stress free.

It's o-kay. Very basic.

Comments: It was just o-kay. The updates were not very modern and nothing "cool" about the software. The customer support was amazing though. Quick to respond and always troubleshooted any problems I had!

Pros:

I liked how easy it was to learn to use the software but I wouldn't say it was user friendly because the mobile version sucked.

Cons:

There wasn't as much features as I wanted. It was very basic and simple. It's great if you're an one person business but it get's costly if you have more than one sitter.

Great Software for Pet Business!

Comments: Makes running our dog walking and pet sitting business a breeze!! Everything we need all in one place! Clients love our email visit reports with pictures of their pets after each visit.

Pros:

Great, easy to use and reliable software! I have used it for 6 years in my dog walking and pet sitting business. I use it for all of our scheduling, invoicing, client information, charging credit cards, emailing visit reports to clients, pet sitter app, etc. It does everything we need and for a great price. If you ever have a problem, the customer support is amazing and helps you solve the problem immediately. Although I rarely have any issues. They update it and are constantly improving the software!

Cons:

I really have no complaints! There is a learning curve, but minor compared to most pet sitting softwares. And there are great instructional videos to learn how to use the software.

Great pet care software

Comments: PetSitClick has allowed me to create and email professional looking invoices, and thereby keep track of business financial records. They also have great record keeping I utilize for client keys/entry codes. I never worry that this private information could be hacked.

Pros:

Their customer service is the best! If I was unsure how to use some aspect of the software, all I needed to do was email. Within 1-2 days I had a swift response with the answer I needed.

Cons:

Nothing really! This software has been overall satisfactory!

Great software system but missing important business reporting

Comments: I have been using Pet Sit Click for over 2 years now. It is an affordable and simple to use software to help manage your pet sitting or dog walking business and I have had no major complaints. My only wish is that they would add on and improve their financial business reports. Helpful business reports would be a P/L Statement, a break down of revenue by service type, etc...

Pros:

Affordable, adaptable, and easy to use, quick response to customer support questions.

Cons:

There are no financial business reports that helps monitor health of a business. Helpful reports would be sales report by category, a basic p/l statement, etc...

A frustrating experience overall.

Pros:

Scheduling provides a map which makes it easy to see how far handlers have to travel and create routes and packs for group walks.

Cons:

It doesn't export information to Xero and won't upload information from XL . Basically doesn't interface well with other software. It times out quickly for handlers so too time consuming to login constantly while picking and dropping pets off. Highly frustrating for them so doesn't get used and the system breaks down.

Mangled and Scattered

Comments: This product was not a very fluid scheduler. Ugly interface and did not meet my needs. What it does need is a complete overhaul.

Pros:

Calendar views

Cons:

Pretty much everything. There are way better schedulers out there,

Good software. Great customer service!

Pros:

It covered all the aspects of my business. From scheduling to invoicing to tax calculations. I didn't take full advantage of the the software as I wasn't very busy but for a business with multiple employees I'm sure it would have been great!

Cons:

Some things were a bit complicated but the support was always available to help me figure it out with very fast response times.

It’s basic

Comments: I did a free trail and I just wasn’t impressed.

Pros:

I like that the pricing is very responsible especially if you have multiple sitters. It also has a modern interface.

Cons:

It’s basically a watered down time to pet. Same functions just in a very boring manor. It’s hard to navigate and overall confusing.

Great Customer Service and Lots of Great Features

Comments: Pet Sit Click has a lot of great features and after learning the software is very easy to use. If I ever have a question or problem, I will get a response to my emails almost instantly. They are always updating and improving their features as well!

Helps with your business

Pros:

It is quite simple to use and their customer service line is very helpful when needed. Easily access your customers and routes.

Cons:

It's not the best product out there for the price. There are many other programs for less and do much more.