360Alumni

WorkForce Multiplier !

Comments: I've enjoyed my time using the platform to help connect teachers around the state and the nation.

Pros:

360 has turned from a provider to a thought partner as we have grown and expanded out alumni offerings and supports.

Cons:

As of right now, I would like to see an improvement in the accessibility of automated tools with the email marketing system. As of right now, it's a bit heavy handed but it's not a deal breaker in the least bit.

From Test Drive to Continued Support 360Alumni is the best.

Comments: 360Alumni has been terrific. I love that they have a platform sandbox before you sign so you can test drive the environment! I think that was what got us over the hump to sign. The onboarding is fantastic and the continuing support means we get to stay for the long hall.

Pros:

While the software is easy to use, feature, and includes an easy to use email component, probably the best thing about 360Alumni is the customer service. Very responsive! [sensitive content hidden] is fantastic in that she gets back to me with either, "This is how you can do it," or "let me check on that." When i compared products originally, I found that the price was better and now we are customers for life because of the people!

Cons:

I don't think there are great API opportunities, yet. Also, not super mobile friendly, however that is on the roadmap for future upgrades.

360Alumni Helps Build A good Alumni Management System but lacks in areas of building social capitol

Comments: 7/10

Pros:

The job board and data import was easy to use and most effective

Cons:

the lack of features for users to interact with each other on the site

The best customer service

Pros:

What stands out is 360Alumni's customer support team.

Cons:

Many of our older constituents found the platform difficult to navigate. From an admin perspective, I wished the platform was more of a self-contained, all-inclusive website instead of an add-on directory. In our case, I had to incorporate 3rd party services which made it more work.

Quality Product

Comments: Overall, it was a very positive experience.

Pros:

360Alumni is very user-friendly and straight-forward. The set-up is visually appealing and lends itself to multiple ways in which to engage your audience. I also found the customer support to be very helpful and friendly.

Cons:

The thing I liked least was nothing about 360Alumni itself, but rather in getting our population to interact with the site on a regular basis.

Strengthening Connections and Empowering Communities

Comments: I appreciate the platform's networking capabilities and the ability to connect and engage with fellow community members. The directory and search functionality make it easier to find and connect with individuals based on shared interests or affiliations, fostering meaningful connections within the community.

Pros:

Users often highlight the robust networking features of 360Alumni. The platform offers a comprehensive directory of community members, making it easy to connect and engage with fellow alumni or community members. The powerful search functionality allows users to find and connect with individuals based on various criteria such as graduation year, location, or profession.

Cons:

I have mentioned that the pricing structure of 360Alumni can be a bit complex or costly, particularly for smaller organizations or communities with limited budgets.

Innovative and Always Improving Alumni Social Platform

Comments: 360Alumni has allowed me to connect with alumni and establish our first alumni relations platform at our community college.

Pros:

I mostly enjoy the clean and modern feel of the platform. The staff is always looking for ways to make improvements and stay current with changes in the industry.

Cons:

There are some manual tasks when it comes to managing your records. But, that comes with any alumni platform you use. It is just th nature of the industry.

Helpful team and Easy To Use

Pros:

The customer service is excellent! The client success team at 360Alumni are attentive and supportive. I have a monthly call with 360Alumni team member who helps me think about how we can use the platform to achieve our goals. The whole team is eager to help clients (big and small) and always open to receiving feedback. We have used the event feature to manage all types of events from a ticketed gala dinner to happy hours to group hikes to museum tours. I also like the Lists function which allows you to create static or dynamic lists of alumni and then easily send a message to everyone on that list. The Lists also sync with the email marketing platform My Emma (a great tool in its own right!), making it easy to send marketing-type emails to specific groups of alumni.

Cons:

There are a number of bugs and technical issues on the platform which will arise, especially when new functions and features are added. However, I suppose this would be true to some extent on every platform.

Amazing Product for Student Organizations

Comments: We've been using 360Alumni for Los Hermanos de Stanford to help simplify and manage the data for our roughly 300 alumni member group. Before, we used an outdated spreadsheet to manage contacts and often it was incomplete. It was almost impossible to contact alumni with accurate information. With 360Alumni, we've been able to update our information and have an easy to use way to search them and their careers. In addition, their integrated emailing system has allowed us to contact all our alumni at once, simplifying our original process. We now have the option of contacting our alumni for donations with specified campaigns. Lastly, their integrated ticketing system allows us to sell tickets to events we may have in the future.

Great product for our alumni!

Comments: It was very easy to get 360Alumni up an running at Curtis. It has been even easier to make customizations and get tech support when needed. We have had a very positive experience with 360Alumni and hope to do so for a long time!

Pros:

I like how inviting and friendly it looks, the UX is relatively simply. It accomplishes all that we need as a small school and so much more without taking away a lot of staff time.

Cons:

Nothing about the software, it just takes a lot of time and effort to create activity and buy-in on these kinds of platforms, particularly with small schools.

360Alumni is helpful, but better options are available for same price.

Comments: 360Alumni is useful for alumni departments, but there are other software services that offer additional functionality for the same cost.

Pros:

The ease of use in getting an alumni network started. People can easily create a profile, post jobs, post community events, RSVP for events, etc.

Cons:

Additional functionality is not as robust as other software at this price point. Ultimately, we left because we would pay the same amount with another software that had the additional functionality.

360 Alumni Review

Comments: Overall it's been a great add to our organization and something I see us using for the foreseeable future. LinkedIn groups didn't work, Facebook was too informal, and every other platform was either too expensive or not feature rich enough. 360 makes a platform that is reachable in terms of cost while also giving tons of functionality that is needed.

Pros:

I enjoy the ability to have everything our organization does with Alumni in one single location. It has been a huge benefit in giving our Alumni a place where they know they can to if they need information about what's currently happening or need to get in touch with a current member of the organization.

Cons:

What I least like is the inability to know what I see as an Admin and what regular users see. This makes it difficult when updating different pieces of the platform or adding value to it. It would be great to understand what they see so there's not a break in communication with what we think is being translated and what isn't.

Good way to connect

Pros:

360Alumni is a very good product that has lots of potential to change the way alumni, college and employers connect each other. The best thing is there practice to improve their product all the time and keep on reaching more and more alumni. Also now we have the option of contacting our alumni for donations with specified campaigns.

Cons:

There are no such cons in this tool as they keep them self updated all the time but it is little bit Expensive.

great tool for effective fundraising.

Pros:

This product is great for helping us fund-raise and effectively utilize out pool of previous members and alumni.

Cons:

Could use some better outreach features to help make it seem less templated and more tailored to the person.

Perfect for connecting alumni

Pros:

Program makes it very easy to connect alumni and employees to one another. It also provides the ability to connect via events and condenses the reaching out process.

Cons:

I don't feel that the software has any cons. For some organizations, the price may be difficult, but for others it will suit their alumni management capacity.

5 Stars for 360alumni!

Comments: I wholeheartedly recommend 360alumni. The customer service is exceptional. The platform is powerful and is constantly enhanced, often in response to requests and feedback from clients. Did I mention that the customer service is outstanding?? The staff at 360alumni are professional, responsive, and all-around great people!

Education central A1+

Comments: No

Pros:

Customer retention must be high with this empowering and effective software for any education body such us ours

Cons:

Constant updates mean time to tweak your software. Not that easy to find time for seemless integration

Just the project we were looking for

Comments: Our organization has about 350 outstanding alumni (and growing by 70/year) located all throughout the country. We worked with our alumni last summer to ask them how we could support what they are doing and we heard three things: (1) create an alumni directory (2) allow specialty job posting (3) enable engagements with alumni from across generations. We looked at a number of products to fill these gaps, and 360Alumni was the only product that truly fit our needs at a very affordable price point.

Help Non profit

Pros:

Easy to use and understand. Such as directories, forums, email marketing. Quick launching crowdfunding campaigns.

Cons:

Still somewhat new to this and really nothing negative to say.

Great Customer Support

Comments: 360Alumni was a great answer to the needs of our alumni community. The features on this platform are easy to use for all generations. We needed a platform for our alumni to connect with each other, both personally and professionally. This platform does all that. Additionally, each time we have a question or need assistance with the platform, the customer service is friendly, helpful and efficient. I would highly recommend 360alumni to alumni professionals.

Great product!

Comments: 360 Alumni is an incredible product that has lots of potential to change the way alumni, employers, and colleges relate to one another. The staff is super helpful. They are always looking for ways to improve their own product and help you reach more alumni. While we haven't been able to connect with as many alumni as we all would have hoped. We are learning from the outreach that we have done. I am truly excited about this products potential.

Great Platform for our High Schools

Comments: 360Alumni really fit our needs after a long search to create the right communication platform for our two high schools. We are a large school system with over 1,600 students graduating each year. 360 allows us to reach out to our community just the way we wanted to. Support has been outstanding and 360 is really open and responsive to our needs. Our motto is "two great schools, one awesome community". 360Alumni helps us achieve that dream.

Great Product

Pros:

Very user friendly and easy to get up to speed on understanding the software and reporting tools available.

360Alumni saved my job

Comments: I am so happy that we chose 360Alumni to serve as our online community. It is a wonderful way to connect to our thousands of alumni around the world. The staff at 360Alumni is always open to hearing suggestions and is always very quick to respond when I email them a question.

Great Alumini Management tool

Pros:

Its a core membership event and has a very specific members base. Also helps in news, events, job boards and donations better among the group.

Cons:

Its expensive as it charges money together. There is no option for individual payment and not suitable for vet small group.