--- description: Get information about Pipedrive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipedrive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Sales Performance Management software](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive) # Pipedrive Canonical: https://www.capterra.in/software/132666/pipedrive Page: 1 / 123\ Next: [Next page](https://www.capterra.in/software/132666/pipedrive?page=2) > Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. > > Verdict: Rated **4.5/5** by 3055 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pipedrive? Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3055 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: $19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI/Machine Learning - Appointment Management - Automated Responses - CRM Software - Campaign Management Software - Chatbot software - Client Tracking - Collaboration Tools - Communication Management - Contact Management Software - Customer Database - Customer History - Customer Segmentation - Customizable Templates - Data Entry Software - Donor Management - Drip Campaigns - Email Marketing Software - Email Tracking Software - Feedback Management - For Financial Institutions - For Insurance Industry - Goal Setting/Tracking - Interaction Tracking - Landing Pages/Web Forms - Lead Generation Software - Live Chat Software - Marketing Automation Software - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Natural Language Processing - Onboarding Software - Online Forms - Personalization Software - Real-time Consumer-facing Chat - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling Software - Search/Filter - Shared Contacts - Subscriber Management - Survey/Poll Management - Task Management Software - Time on Site Tracking - Usage Tracking/Analytics - Visual Analytics ... and 68 more features ## Integrations (99 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Performance Management software](https://www.capterra.in/directory/33455/sales-performance-management/software) ## Related Categories - [Sales Performance Management software](https://www.capterra.in/directory/33455/sales-performance-management/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.in/directory/12/sales-force-automation/software) - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) - [Contact Management Software](https://www.capterra.in/directory/30016/contact-management/software) ## Alternatives 1. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (734 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18786 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4466 reviews) 4. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6978 reviews) 5. [EngageBay CRM](https://www.capterra.in/software/178819/engagebay-marketing) — 4.7/5 (908 reviews) ## Reviews ### "Streamlines Sales Processes" — 4.0/5 > **Ava** | *9 November 2024* | Program Development | Recommendation rating: 8.0/10 > > **Pros**: I was able to easily track deals by moving them through different stages on the pipeline, which helped me close sales faster. > > **Cons**: Customization options for reports are limited. > > Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks. ----- ### "Best CRM to optimize Sales processes" — 5.0/5 > **Ravi** | *11 September 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I really love the Pipedrive's UX. It's extremely intuitive and easy to use. > > **Cons**: The main one in my opinion is that I can't have as much freedom to manipulate data in the dashboard section. > > My experience with Pipedrive has been good overall. Our company decided to implement this platform to manage all the information related to clients and business and it has successfully met all our needs. ----- ### "Pipedrive on a brazilian tech startup - Review" — 5.0/5 > **Lucas** | *6 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: pipedrive have a clean and intuitive design that makes it easy to navigate Have some great and easy intregations like email, calendars, and marketing software is great for Sales Tracking > > **Cons**: is pricey for small teams The reporting options could be more robust > > Pipedrive has been a solid experience for me. It’s definitely made managing my sales process smoother and more organized, i have used pipedrive on a tech startup, in my opinion pipedrive has been the best choice for te integration of the team activities ----- ### "Highly recommend for service-based businesses." — 5.0/5 > **Verified Reviewer** | *15 December 2025* | Construction software | Recommendation rating: 9.0/10 > > **Pros**: The visual pipeline is easy to use, keeps our team accountable, and ensures no follow-ups are missed. > > **Cons**: There's not much to dislike with this product. Would be great to have it's own crm telephony. It still works well with JustCall. > > Pipedrive has been a huge help in organizing and tracking our leads from first contact through close. It’s streamlined our sales process and improved efficiency. Highly recommend for service-based businesses. ----- ### "Good for everyday use\!" — 4.0/5 > **Luciano** | *27 May 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The Kanban-Style work board create a easy to use workflow which allows staff to provide customer \& client support. It integrates with other software used which includes email management especially. Features include AI Sales Assistant too\! > > **Cons**: Some lag on the software and limited mobile app usage. The features on the lower end of the price package also seems inadequate sometimes ----- Page: 1 / 123\ Next: [Next page](https://www.capterra.in/software/132666/pipedrive?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/132666/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data