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TrakIT

TrakIT

India Local product

What Is TrakIT?

TrakIT is a highly scalable workflow management and automation solution that follows your business processes. You get to define how the system works by defining the event milestones, data fields, KPIs, visualizations, reports, alerts and much more.

Create any number of workflows, each with any number of events/data parameters, each with any number of actions to take. Create your own reports and schedule them to generate automatically in a variety of formats.

Unlimited users.

Who Uses TrakIT?

Logistics and transportation companies who are interested in taking their business to the next level

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TrakIT Reviews for Indian Users

Average score

Overall
4.3
Ease of Use
4.2
Customer Service Software
4.2
Features
4.1
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
40%
4
47%
3
13%
Verified Reviewer
Verified LinkedIn User
Mining & Metals, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use

4.0 6 years ago

Comments: TrakIt can fulfill my customer's need (in logistic software) with very economic budget.

Pros:

can be easily customized, friendly user interface and has mobile application capability.

Cons:

Specific for logistic business, need to modify the platform for other purposes/area of business.

Verified Reviewer
Verified LinkedIn User
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Leaves Much to be Desired

4.0 5 months ago

Pros:

TrakIT is fairly user-friendly and once things are configured it's not difficult to get by.

Cons:

It lacks in functionality and the support team is not helpful in the slightest.

Bitmetric Technologies Response

5 months ago

Thank you for your response. However, I believe you have mistakenly reviewed our product instead of actual product you use. TrakIT is a logistics workflow management system (https://trakit.in) and not is use by any governments. I request you to kindly check the product that you use and remove your review.

Mory
TBL / MH in Senegal
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Simple

3.0 3 years ago

Pros:

Simple and easy to use - the tracking syeme

Cons:

Many possibilities we can have from TrakiT

Bitmetric Technologies Response

last year

Thank you for the review.

Sib
Finance Operation Responsable in Burkina Faso
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Good system for logistics business, shipment tracking, cost & revenu managment, reports, etc.

5.0 last year

Pros:

Finance modules, allowing to manage costs & Revenu for each job.

Cons:

Probably accounting part in order to get include all business managment aspects.

Bitmetric Technologies Response

last year

Thank you for the kind words. We appreciate it.

KOUAYIB
Yaounde office Responsible. in Denmark
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

New uploading form.

4.0 6 years ago

Comments: When TRAKIT is well used by all,
-You have a very quick response of any questions by consulting the software.
-You have a great statistics overview on your files.
-Eliminated the loosing times to request docs to colleague by directly upload in the system...

Pros:

Very easy to use with No Bugs. The software is updated each time.

Cons:

Almost nothing for the moment. I will request the work on the multi uploading documents, for many Trakit Number reference. -May be via email UPLOADING (even 10 docs attached / emails) -May be via system search in one file create and document renamed with the TRAKIT Number reference. -May be by adding a Multi-upload Option ...

Bitmetric Technologies Response

6 years ago

Hi Kouayib, Thank you so much for the review. TrakIT already has a document upload functionality by email. You can simply send an email (with any number of attachments) with a specific subject and the attachments will be uploaded. Please see this link for more assistance: http://help.trakit.in/update-by-email Best Regards, Arjun Khosla

Imelda
Fin-Ops Manager in Kenya
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

TRAKIT REVIEW

5.0 6 years ago

Comments: Trakit has provided a remeakable solution for data storage, communication and event update needs.

Pros:

Trakit is user friendly, well organized, easy to upload documents through bulk update, easy to email documents to vendors and customers whose e-mails are already available in the system, reliable data storage(I have been able to access files for shipments handled before I even joined the company.

Cons:

Sometimes changes are made to the software that make it less user friendly

Bitmetric Technologies Response

6 years ago

Dear Imelda, Thank you so much for the review. We're always working on making TrakIT better. However, if you find any changes that are less-user friendly, please do let us know and we'll will immediately improve it. Best Regards, TrakIT Support

Jean Francois
Customer Care Partner in Denmark
Logistics & Supply Chain, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best Transportation & Logistics & Supply Chain Software

5.0 6 years ago

Comments: Cost saving on demurrage, storage, detention on Hinterland Corridors in West Africa.

Pros:

TrakIT is the best transportation, Logistics and Supply Chain software. It is very easy to use, and permits to have global visibility on your business. With TrakIT you can follow the end-to-end process of your customers and update them about the status of their shipment. TrakIT is very key for your activity.

Cons:

The flexibility of the system, it is easy to use, it is a complete software. We have possibility to do saving with TrakIT, to share automatic report. This is what we like with TrakIT.

Bitmetric Technologies Response

6 years ago

Dear Jean, Thank you so much for the review! Best Regards, TrakIT Support

Jackson
East Africa Procurement Specialist in Kenya
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy To Use

4.0 6 years ago

Comments: 1.easy of report pulling.
2.Documents attached even three(3) a go can be retrieved with ease
3.Makes work easier on updates

Pros:

1. Its easy to use 2.Reduces a lot of paper work 3.Keeps logs, hence you can trace who updated & when 4.Saves money, don't need to employ many filing personnel

Cons:

1.may be in future it should include features whereby we can pull graphs/pei-charts etc, For now you have to convert report by yourselfs

Bitmetric Technologies Response

6 years ago

Hi Jackson, Thank you so much for your review. TrakIT has a Graphical dashboard where you can add charts of various types. Please take a look at this link for some guidance: http://help.trakit.in/dashboard Please contact us for any help if required. Thanks, TrakIT Support

Sorel ELZIE
customer service coordinator in Cameroon
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Add some event and dissociate each services

3.0 6 years ago

Pros:

it is easy to feel, useful for customer report and files historic.

Cons:

there are some event that are no more available in the new system, and this is not matching with our local procedure step. this reduce the impact of our report. there are events that must not be indicated according to the service.

Bitmetric Technologies Response

6 years ago

Hi Sorel, Thank you for your feedback. Please note that the events and services available in TrakIT are decided by the administrators of each region. Please contact your administrator to add or remove events as required. As this is not a limitation of TrakIT, I hope you will re-consider your rating and review. Many Thanks.

Sonika
Sonika
HR Executive in India
Logistics & Supply Chain, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Good for Logistics Management!

4.0 6 years ago

Pros:

Ours is a Logistics company and there are really a lot of activities going on simultaneously. We are using a free trial of TrakIT and it helps to give a snapshot of all the multiple activities going on. We are able to design our own workflow and its highly customizable. We can keep track record of the progress of different tasks and manage them accordingly. This software can be taken into use by Logistics companies. Good one!

Cons:

Some of the features are little bit complex to understand but can use the online support.

Naomi
Finops Associate in Kenya
Logistics & Supply Chain, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

The TrakIT Way

4.0 6 years ago

Comments: I love working with trakit as I am able to automate the reports I work with on a daily basis ensuring that there's no chance of a backlog as all the data is made available on excel.

Pros:

1. User Friendly 2. A great tool for a filing system such that reference to a particular shipment is made by a click of a button, no physical files required

Cons:

1.some changes have been made in the recent past that make it hard to pull a report for specific dates.

Bitmetric Technologies Response

6 years ago

Hi Naomi, Thank you for your review. Please do let us know there are any specific features you need and we'll be happy to implement them if you need. Regards, TrakIT Support

Mehul
Country Head in Kenya
Used the Software for: Not provided
Reviewer Source

TrakIT truly transforms Supply Chain Management

5.0 9 years ago

Comments: I have been using TrakIT for a few years now and can confidently say that it truly helped us transform the way we managed operations and customers service for our freight forwarding and transport operations. First of all, it is extremely easy to use and has a great interface, making it very easy to configure it and train your teams to use it. Since it is on the cloud, one can access the information anytime and anywhere. With seamless integration with the email client and a fantastic report builder, it sends out automated customer updates and reports - allowing customer service teams to focus more on face to face interactions with clients. And finally, the support provided by Bitmetric Technology is fantastic and extremely prompt. With the new 'Finance' module, TrakIT truly becomes a must have ERP for every freight forwarder and transport operator. I would gladly recommend TrakIT.

peter
operations in Kenya
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

TrakIt Review

4.0 6 years ago

Comments: its so far the best I have used. user friendly

Pros:

It is easy to use and learn and user friendly

Cons:

At times it is slow, Buffers a lot. nothing more

Priyeen
Commercial Manager in Kenya
Used the Software for: Not provided
Reviewer Source

Its one great assets any logistics company needs to have or invest in one.

5.0 9 years ago

Comments: - Its a one stop tool for the operations team
- handy tool for the commercial team, as it can guide them on the operations aspects
- improves your working patterns
- reduces paper work by a hug margin
- I used to use the tool in my former company but i really miss it now.

Januario
Mozambique
Used the Software for: Not provided
Reviewer Source

TrakIT made my life easier

5.0 8 years ago

Comments: My customers get more than expected, Management team get kpis report with accurate information and i can easily track my shipments

Bitmetric Technologies Response

8 years ago

Thank you for your review!