17 years of helping Indian businesses
choose better software
ChiroFusion
What Is ChiroFusion?
ChiroFusion offers an affordable, reliable, and complete practice management solution specifically for Chiropractors. The software is web-based, meaning that there is never any software to download, install, update or maintain. Access your practice data from any internet-connected device anywhere, anytime. ChiroFusion is PC, Mac & Tablet compatible. Grow your practice today with ChiroFusion. Currently serving over 14,000 happy users.
Who Uses ChiroFusion?
ChiroFusion has been developed exclusively for Chiropractors. Our software is designed in a way that allows it to 'think' and work the way Chiropractors do, making it easy to learn and use.
Not sure about ChiroFusion?
Compare with a popular alternative
ChiroFusion
Other great alternatives to ChiroFusion
ChiroFusion Reviews for Indian Users
Overall great quality and always updating.
Pros:
I love that it is cloud based and that I can access the software on any device. It also means that it is always being updated with new features to make practice easier. Any time I've had a question, the customer services has been fantastic about getting back to me the same day. Even when I submit a question at the end of the day, when they should be home, somebody usually replies back. Once the first visit is in, it's pretty easy to document each visit and enter appropriate charges.
Cons:
It's a monthly cost forever. It's the same as paying for maintenance support in some of the other EHR software out there, but it's an expense that I will have forever. I'd like a few more statistical reports, but these are things that can be added in the future with the updates.
ChiroFusion Response
7 years ago
Hi Dr. Chris! Thanks for your time in giving us such great feedback. Along with the several reports we already offer, we listen to all feedback from our clients and have many more on the way! One of the most invaluable aspects of being subscription based is that we take care of all the hassles of maintaining compliance, safely storing your data in the cloud and giving you full access to tons of new updates and features we release frequently. It's like have a car warranty that never expires and a car that always stays new! can't beat that ;)
Overall good system
Comments: Chirofusion has been a good overall choice for our practice. We are able to submit recommendations on issues/features that do not work properly.
Pros:
Server based system. Decent customer service.
Cons:
Not enough reports or customizable reports. The integration for the credit card payment system has a lot of issues that could be addressed.
ChiroFusion Response
4 months ago
Hi Angela, Thank you for sharing your experience with ChiroFusion, and we're happy to hear that our system has been a good overall choice for your practice. Regarding the credit card integration, we haven’t received any prior complaints about the issues you mentioned, so your feedback is invaluable in helping us ensure everything works smoothly. It would be really helpful if you could provide more details about the specific challenges you’ve faced, as this will allow us to address them more effectively. Our integration is designed to make it simple to take credit card payments and automatically post them to patient accounts. It also allows you to set up monthly memberships with auto-debits and offers the convenience of online bill payments for your patients. We're committed to ensuring that this feature works seamlessly for you. Thank you again for your feedback, and we encourage you to reach out if you need further assistance or have additional suggestions!
Needs more refining, very inconsistent. Keep in mind, most of these reviews are new users.
Pros:
Billing is integrated which saves a ton of money compared to other programs. Visually appealing. Built for chiropractors.
Cons:
Quite a few here: * The schedule is very clunky feeling. Not the easiest to see what your week looks like. Doesn't allow for blocks for out of office etc. without making a fake patient which makes it more difficult to track stats. Adding a patient is also clunky. If a new patient calls, you go to the schedule, find a spot, add the new patient info, then it takes you to their file instead of the calendar where you then have to add the patient onto the time slot you originally clicked. * If you are not a subluxation based doc, you have to deal with the fact that it is all over the chart. I would prefer the ability to put "restrictions" or "Segmental dysfunction" or anything alse. * The chart flow is VERY inconsistent. Some pages require that you click save, others don't. When changing tabs, the program could easily auto save but it doesn't. * Requires constant maintenance to chrome just so it doesn't lose data from click to click. * Statements are a bit of a pain. It only allows you to print batches of 10 patients at a time. If you have a couple hundred patients, It would take a VERY long time. * Definitely takes more than 30 seconds per note.
ChiroFusion Response
7 years ago
Hi Dean, Thank you for taking the time to provide us with your feedback. A quality experience for all of our clients is of utmost importance to us. The initial training we offer helps ensure a quick & easy acclimation to CF and most users are up and running in just a couple of weeks. We do see that you did not take advantage of the full training experience we offer & some of the challenges you are experiencing are simply attributed to a lack of understanding for the workflow of our system. Maintaining your browser updates is highly recommended for the security of any web browsing experience. Chrome is great because updates take just seconds. We are always open to feedback from our clients & do our best to incorporate a lot of what we receive into future updates. We strive to meet the needs for all styles of practice & providers that use our software. Thanks again Doc!
Worth it for small business oweners
Pros:
I've been using ChiroFusion since 2018. The program is very easy to use. Any issues that arise are cleared up quickly by watching a short tutorial video in their extensive help library or a simple email to the support team. It's a basic program, easy to learn, easy to use.
Cons:
It takes many steps to revert a check if an insurance company retracts money or the posting is incorrect. The patient ledger requested by many patients at year end is extremely confusing and not user friendly. Patients have no need to see a complete history of how one visit was paid. It needs to be simpler.
ChiroFusion Response
7 months ago
Hi Angela. Thank you for sharing your experience with ChiroFusion! It's great to hear that you've found the program easy to use and that any issues are quickly resolved through their tutorial videos or support team. Your feedback highlights the importance of a user-friendly interface and accessible support, which are crucial for any software. We appreciate your input!
Alternatives Considered:
Chiro fusion review
Comments: I have used chiro fusion for many years and have always been happy
Pros:
I how easy it is to use and the quick response to any concerns or questions h
Cons:
I have no complaints with chiro fusion and the service they provide
ChiroFusion Response
5 months ago
Darryl, thank you so much for your kind words! We're thrilled to hear that you've found ChiroFusion easy to use and that our support team has been responsive to your needs. It's wonderful to know that you've been with us for many years and that you've had such a positive experience. We truly value your loyalty and look forward to continuing to support you and your practice. If you ever need anything, don't hesitate to reach out!
We Recommended ChiroFusion
Pros:
We have been using ChiroFusion in our clinic for 7 years. We have been extremely pleased with the functionality of this software, especially considering its very reasonable price point. We have seen no significant limitations with its documentation or billing components. With the little problems we have seen, that I am sure every software would have, the customer service department has always addressed any issue in a timely and effective manner. We plan on using this software into the indefinite future because of its solid performance and ease of use.
Cons:
As stated above, we have seen no significant limitations with ChiroFusion.
ChiroFusion Response
9 months ago
Dear Kirk, Thank you immensely for taking the time to share your feedback regarding your experience with ChiroFusion. We are incredibly grateful for your loyalty and support over the past seven years. We're thrilled to hear that our software has met your expectations in terms of functionality, especially considering its affordability. Providing comprehensive documentation and efficient billing solutions are among our top priorities, and it's truly gratifying to know that you have experienced no significant limitations in these areas. Your acknowledgment of our customer service team's efforts is deeply appreciated. Ensuring timely and effective support is paramount to us, and we're delighted to have been able to address any issues you've encountered promptly. Knowing that you plan to continue using ChiroFusion into the indefinite future is the highest compliment we could receive. Rest assured, we remain committed to delivering the same level of solid performance and ease of use that
Health Clinic
Pros:
That their customer service is very efficient.
Cons:
There is not much to unlike, I know that there are a few changes that are happening with the system. I just hope that some of the options that users have submitted can be incorporated into the system.
ChiroFusion Response
3 months ago
Melissa, Thank you for your review and for highlighting our customer service! We're delighted to hear that you've found our support team efficient, as we're committed to providing the best experience for our users. We also appreciate your feedback regarding system updates and user suggestions. Our team continuously works on incorporating valuable input from our clients, and we encourage you to keep sharing your ideas with us. Your feedback is essential in helping us improve ChiroFusion to better serve practices like yours. We look forward to continuing to support your clinic! Best regards, The ChiroFusion Team
Chirofusion perfect for big or small office/cash practice so easy
Comments: very good overall simple to use with limited computer skills
Pros:
simple and easy to use Updates are nice
Cons:
Some of the updates for me aren't necessary
ChiroFusion Response
4 months ago
Hi Michael, Thank you so much for taking the time to share your feedback! We're thrilled to hear that ChiroFusion is a great fit for your office, whether big or small, and that you find it simple and easy to use. We’re especially glad that our updates have been helpful, though we understand that not every update may be necessary for every practice. We appreciate your input on this and will continue working to ensure our updates benefit all of our users. If there's ever anything we can do to further improve your experience, don't hesitate to reach out!
My EHR of choice after 26 years in practice.
Pros:
I like that it was an easy transition and affordable.
Cons:
At the time I switched my biller had a bit of a learning curve.
ChiroFusion Response
5 months ago
Susan, Thank you so much for your wonderful review! We're honored to be your EHR of choice after 26 years in practice. It's fantastic to hear that the transition from your previous software was smooth and that you find ChiroFusion both easy to use and affordable. Your experience and satisfaction mean the world to us. We're committed to continuing to meet your needs, so if you ever have any questions or feedback, we’re just a call or click away.
On the right track
Comments: As a new chiro fusion user the user interface is easy to navigate and understand, but some quality of life features are missing like an apply to all button on adjustment type
Pros:
The chiro analysis part of the soap notes is intuitive and makes charting smooth
Cons:
Lack of ability to pull reports like number of soaps providers have signed during a given week, etc
ChiroFusion Response
2 months ago
Hi Jon, Thank you for taking the time to share your insights and for choosing ChiroFusion! We’re thrilled to hear that the intuitive design of the SOAP notes has positively impacted your charting experience—ease of use is something we’re committed to delivering. We also appreciate your feedback on features that would enhance the software for you, like tracking signed notes and an “apply to all” function. We’re always listening to our users and are continuously improving to make ChiroFusion even better. I'll be sure to pass your suggestions along to our development team for consideration. If there's anything more we can do to support you or if you’d like assistance in optimizing any features, please feel free to reach out. Thanks again, and welcome to the ChiroFusion community!
OConnell Chiropractic
Comments: I had 2 employees who were injured and went on disability. Chirofusion was able to fill this void
Pros:
It was able to do the job of 2 employees
Cons:
You have to be patient for each screen to come up
Alternatives Considered:
fused
Comments: only training atm, but so far so good.
Pros:
everything is consolidated, and it does most of your daily tasks for you.
Cons:
customer service / assistance. if you have a question you cant just pick up the phone and call someone.
Alternatives Considered:
ChiroFusion Review
Pros:
I like that it is cloud based and I can access the software anywhere. If I want to call a patient in the evening I don't have to write their information down I can add a task into the software and open it on my computer at home after I have put my kids to bed. I like the layout of the software. It is very intuitive. I like that the developers are constantly working to improve the product.
Cons:
Checking out a patient/charging their credit card requires getting completely out of whatever you are working on and the process is clunky to use the OpenEdge through Chirofusion.
Great product
Comments: I had a great overall experience with Chirofusion for severaal years already.
Pros:
I like how user friendly it is and do produce a quality note
Cons:
Everything works pretty good, No complaints thus far
Easy to use, amazing support
Pros:
Onboarding. Easy to use. Note forward is a great feature that makes notes faster
Cons:
I have had trouble with billing not cutting over from my note to billing
ChiroFusion Response
5 months ago
Hi Rozalyn, Thank you for sharing your experience with ChiroFusion! We're delighted to hear that you found our platform easy to use and that our support team was there for you every step of the way during onboarding. We're also glad that you're enjoying the speed of our notes feature. Your feedback means a lot to us, and we're here to help whenever you need it!
Best EMR for A Chiropractic Office
Pros:
The ease of sending out claims and also forwarding records and ledgers over with such is the best function!
Cons:
To be honest I have yet to find something I don’t like about this software.
Good system with great staff for assistance
Pros:
Easy to use for chiropractic EHR. Staff is always super patient and helpful.
Cons:
Can be a little overwhelming but staff is great at helping with any questions.
Fantastic
Comments: I highly recommend ChiroFusion to any office looking to get new software!!!! It is easy to use, and the customer service is impeccable!!!!!
Pros:
The customer service is impeccable!!!!!!
Cons:
There isn't anything that I don't like about this software!!!!
Solid Platform for Easy Office Management
Pros:
This software is generally inexpensive and fairly easy to navigate. On-boarding was quick and efficient and well communicated. For the pieces the software might lack, it has most of everything that is integral to running our small practice.
Cons:
There are redundancies and a few areas where there are feature omissions that simply do not make sense. Tech support is a bit frustrating, as much of the time the user is directed to the "features" section and to make requests. These request for feature updates take a very long time, and ultimately seem to only address half of the request.
ChiroFusion Review
Comments: ChiroFusion has a strong support team.
Pros:
It is easy to understand and use. it has a good look.
Cons:
It is missing some features such as patient registration using a phone. It is not easy for the patients to pre register. It is difficult to fix a mistake in patient records such as a wrong date of incident or birth date.
Made for Chiropractors
Comments: Overall Chirofusion has show their competitors (Jane, Chirotouch, etc) that there is the middle ground of being user friendly and very thorough for documentation
Pros:
I truly enjoy that this is a “made for” chiropractic software. It holds many key features both an insurance and cash practice need. Scheduling is a breeze including blocking out any times/days.
Cons:
The software is dated to the older population of chiropractors. Very textbook which works well with insurances and audits but fails to have documentation for other demographics such as pediatrics and prenatal
first week of using the software, and haven't done my 4 training sessions yet so far so good
Comments: Great price for what you get and was up and running quickly.
Pros:
I like that the software is relatively easy to use. Once you get to know the flow, its pretty easy. I love that it is web based, so I can access it from anywhere. The overall look of the pages are very good and clear. I have written support a few times as I was trying to figure things out and they always respond super quick and have been very helpful. I also love that your help section has tons of information on it. So far very happy with the software.
Cons:
I have a few things that are a little bothersome as i'm learning to use the app that I would love to change, but are not deal breakers. hoping that in time as updates go out these things will get changed. I don't like how some pages you need to save before you click to the next, while other pages save automatically. I find that if im in a hurry I will put in all my findings and compete the longest form of a encounter and click the next tab forgetting that that page in particular needs to be saved manually. I wish I had more flexibility with the text message reminders to change what gets sent out. I also would love if the online intakes would work with cell phones, as about half of my patients try to open the email on their phone and then give up when it doesn't work. I also have occasional issues where either the site times out, or the connection gets bogged down and things freeze up on me, but this hasn't been too bad yet. my last complaint is I wish the scheduling area was a little more clear. Depending on how you click the name will either bring up that appointment or send you the patients profile, which is a huge pain if you click it wrong. If there was a icon or something that told you were or how to click on the name it would be helpful Overall I do really like the software, there are just tweaks you have to learn and once you do its easy going, but having a busy week and learning the software at the same time got a little cumbersome.
ChiroFusion Response
7 years ago
Hi Doc, Thanks for your feedback! We do have a near future update coming for the scheduler and specific to what you have mentioned. You will be pleased with the update :) We also will take your feedback back to our team for the auto-save aspect in reporting. As for the Text reminders, these are industry standard and common format. We will pass along your feedback for intakes, as currently they are designed to work with any computer/tablet. We will also have someone reach out to you regarding your issue with speed. We do not have any reported issues with our server speeds and are hosted on Microsoft Azure. Our average page loading time is 1.6 to 2.2 seconds on average. There may be something related to your internet or system and we'd be happy to help you figure it out :)
Pros and Cons
Comments: I have come to realize that no software will be exactly what each practitioner wants unless they develop it specifically for themselves. So I don't expect it to be perfect. However, some updates and options may be nice to see a little more frequently. Overall this software is very affordable and easy to navigate and I appreciate that.
Pros:
It is pretty easy to use and navigate, chart notes look nice, patient progress is tracked well. Follow up SOAP notes are easy to modify from the previous.
Cons:
Limited customizations and defaults. Too many clicks. On a new patient I almost always adjust Diversified, but every new patient I have to choose Diversified from the drop down menu for every area I manipulated on them. A default here would be nice. If I don't manipulate with Diversified and use activator I can just change that specific area away from the default of Diversified. That can be an additional 12-20 clicks in an initial exam that takes unnecessary time. You can't change/modify or add orthopedic tests. There are a few tests I utilize in different areas that I have to manually write out and I have to do that in the chiro analysis section because there is no place for a manual entry of an orthopedic test in the orthopedic tab. You cant copy one case to another. If a person changes insurances and you want to create a new case with their new insurance since the old insurance hasn't cleared yet you have to completely redo a soap note or exam note with the new case. You can't transfer or copy a note to a new case. There is a lot of redundancy in the billing area. When you sign a note you check to send it to billing, then you have to approve it in billing, then you have to print/send the claim all on different tabs/screens and this is all done so you can actually post the patients payment for that day to that charge so you can provide them with a detailed receipt. Yes you can put their payment as an UAC, but that isn't a specific receipt for an HSA or AFLAC. Scheduling i
Alternatives Considered:
Great EHR but extremely poor support
Comments: Overall my experience was great until I had one major issue and asked to speak with someone from management and refused to speak with me. When I am spending $2500 a year and have an issue, the least they could do is to speak with me, admit there was an issue, apologize about it and work on it so that it does not happen again instead of just saying it was not major issue and most issues are resolved in a 24 hour period (Jessica B). Sadly, I will be switching if I do not hear back from them.
Pros:
Great software for solo practice, very user friendly and cloud based which makes it user friendly. The options to integrate are all great but ofcourse they do add up in cost.
Cons:
By far the worst customer service when it comes technical issues. For the last 6 months, we have had 8 incidents where the online scheduler had stopped working. In most cases it was resolved immediately but on two ocassionas it was down for almost 3 days which meant none of our patients could schedule an appointment and we had no clue it was down. When asking what was the issue, they respond with "we will investigate and get back to you" and they never do. Trying to speak with someone is impossible. They will not speal with you over the phone unless you pay $15 one time to just speak with someone.
The idea chiro EHR
Comments: Amazing, the customer service reps get back to you within hours of your questions
Pros:
The price and the guaranteed compliance of the notes themself. Plus having it integrated with office ally is just the icing on the cake for me.
Cons:
Honestly at this point, with the fact that you can suggest features and they actually take that into account when they update (which by the way, the updates are free) I have no cons