--- description: Get information about Atera price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.in/software/144309/atera Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/144309/atera?page=2) > Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician. > > Verdict: Rated **4.5/5** by 446 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Atera? It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 446 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atera - **Location**: Tel Aviv, Israel - **Founded**: 2011 ## Commercial Context - **Starting Price**: $129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pay-per-technician for unlimited endpoints, with transparent pricing designed for your team’s growth All plans include: - Ticketing \& Service portal - Windows, Mac, and Linux support - Classic reports - IT automations - 24/7 chat support How does Atera’s pricing model help IT professionals level up? We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Estonia, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Lithuania, Mexico, Netherlands and 9 more ## Features - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Asset Tracking Software - Audit Management - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Billing & Invoicing - Chat/Messaging - Compliance Management - Configuration Management - Customer Database - Customer Support Software - Dashboard Software - Data Import/Export - Deployment Management - Event Logs - File Sharing Software - For MSPs - IT Reporting - Incident Management Software - Inventory Management Software - Issue Management - Knowledge Base Management - Knowledge Management Software - Multi-Channel Communication - Network Analysis - Network Wide Management - Patch Management Software - Performance Monitoring - Policy Management Software - Real-Time Data - Real-Time Monitoring - Real-time Alerts - Release Management - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Screen Sharing Software - Self Service Portal - Service Level Agreement (SLA) Management - Ticket Management - Time & Expense Tracking - Troubleshooting - Unattended Access - Vulnerability Scanning - Workflow Management Software ... and 30 more features ## Integrations (22 total) - Acronis Cyber Backup - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.capterra.in/directory/30921/msp/software) ## Related Categories - [MSP Software](https://www.capterra.in/directory/30921/msp/software) - [IT Management Software](https://www.capterra.in/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.in/directory/10017/patch-management/software) - [IT Service Software](https://www.capterra.in/directory/30672/it-service/software) - [Professional Services Automation Software](https://www.capterra.in/directory/16/professional-services-automation/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.in/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews) 2. [Iru](https://www.capterra.in/software/181954/Iru) — 4.9/5 (477 reviews) 3. [Action1](https://www.capterra.in/software/180609/action1-rmm) — 4.9/5 (237 reviews) 4. [Pulseway](https://www.capterra.in/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [NinjaOne](https://www.capterra.in/software/165889/ninjaone) — 4.7/5 (282 reviews) ## Reviews ### "Makes IT management easier at a great price" — 4.0/5 > **Palash** | *6 October 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us. The pricing model, which is per technician and not per endpoint, is a major plus for cost control. > > **Cons**: The reporting and analytics module should have been more flexible. Customizing reports to fit specific needs, such as for executive summaries is a bit of a hassle. > > Atera automates key processes like patch mangement and remote monitoring for us. It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly. On the whole, Atera is now integral to our operations. ----- ### "The best Remote monitoring software" — 5.0/5 > **Verified Reviewer** | *24 March 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: This tool actively monitors IT systems to avoid problems and improve work efficiency. I can remotely access target machines and deploy automation scripts help of with this software. It's Provide automated reports on system health, performance, and ticket resolution automatically, making it easier for internal teams and clients to understand. > > **Cons**: I have not faced any problems with Atera so far. I really like is its user-friendly interface. > > Atera helps us with centralized monitoring, streamlining patching and maintenance tasks and providing remote access easily. It works perfectly for small to medium-sized managed service providers as well as internal business teams. ----- ### "Atera: All-in-One MSP Solution" — 4.0/5 > **Akanksha** | *23 February 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Atera is easy to use and takes less time to setup. Its remote access tools are reliable and efficient. > > **Cons**: Sometimes we can face issues in their mobile app and support is also a bit slow. > > Atera is a good all in one tool for managing. It is easy and has many useful features. It could be better but it still provides a good value. ----- ### "A Game-Changer, But Not Perfect" — 5.0/5 > **Mousumi** | *11 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Super easy to setup and get running, no complex installations or long processes. The all-in-one platform is a life saver. Remote monitoring, patching, ticketing, all in one place. Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower connections. Their AI-powered automation is pretty neat, saves a lot of manual work. > > **Cons**: The reporting system kind of meh, not very customizable, lacks some deeper insights. Mobile app is buggy sometimes, crashes when switching between tickets. Would be great if they had more third-party integrations, feels a bit limited. > > Great tool for IT teams \& MSPs, but it surely needs some refinements in reporting, UI \& support. ----- ### "A user-friendly RMM solution" — 5.0/5 > **Meghna** | *10 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Atera offers a comprehensive toolset that addresses the core needs of remote monitoring and management. > > **Cons**: Like most tools, Atera has a steep learning curve. It might require additional learning, resulting in an investment of cost and time. > > Atera is a promising platform for businesses looking for a cloud-based RMM tool. It comes with extensive features and a transparent pricing structure. Overall, I had a smooth experience with Atera, which made my work easy and manageable. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/144309/atera?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/144309/atera) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data