--- description: Get information about Guru price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guru Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Guru](/software/145390/guru) # Guru Canonical: https://www.capterra.in/software/145390/guru Page: 1 / 27\ Next: [Next page](https://www.capterra.in/software/145390/guru?page=2) > The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. > > Verdict: Rated **4.8/5** by 639 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guru? Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 639 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Calendar Management - Catalog Management - Chat/Messaging - Collaboration Tools - Communication Management - Content Management Software (CMS) - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management Software - Employee Directory - Feedback Management - Full Text Search - Indexing - Knowledge Base Management - Knowledge Management Software - Live Chat Software - Multi-Channel Communication - Multi-Language - Multiple Data Sources - Natural Language Search - Progress Tracking - Query Suggestions - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Surveys & Feedback - Task Management Software - Text Editing - Third-Party Integrations - User Management ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Knowledge Management Software](https://www.capterra.in/directory/30094/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.capterra.in/directory/30094/knowledge-management/software) - [Productivity Software](https://www.capterra.in/directory/30968/productivity/software) - [Remote Work Software](https://www.capterra.in/directory/31855/remote-work/software) - [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software) - [Employee Communication Tools](https://www.capterra.in/directory/31543/employee-communication-tools/software) ## Alternatives 1. 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When we do CTRL+F on Airline Directory or other pages which have good amount of data sometimes the dropdowns do not open, scrolling to the information is fine, there's a lag while finding data with CTRL+F > > overall Experience is great with Guru, as it is very efficient, information can be found within seconds, there is no lag whatsoever ----- ### "Guru Card benefits" — 5.0/5 > **Atharva** | *12 October 2024* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: User Interface, AI features, User Friendly > > **Cons**: Everything is perfect, I just Love using Guru > > Brilliant, makes life easy while accessing information ----- ### "Makes our work very efficient." — 5.0/5 > **Priyanka** | *10 July 2024* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: The AI search functionality allows us to find the information needed quickly, reducing the time spent searching through documents or asking colleagues for help. > > **Cons**: While categorization is a strength, it can also be a limitation if not managed properly. > > Guru is a really helpful and effective tool for getting all the details for Shopify merchant support. We can easily get information that we have to share with the merchant. ----- ### "Effortless work with Guru" — 5.0/5 > **Farzana** | *13 August 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Guru is such an easy tool for updates, viewing workflows and sharing the same with other teammates. > > **Cons**: While there are no cons about the Guru, only search could have some filters to sort results. This can be a good upgrade. > > The experience with Guru is great. Whenever I need to find a workflow for my work, I can simply search and open a Guru card. While training and auditing, I can refer to the same Guru links with the associates as well. It is a great tool for sharing updates. ----- ### "Great tool for quicker updates on topics." — 5.0/5 > **Protima** | *16 August 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: It has all topic related information useful in resolving emails/chats. Any update on any topic is instantly updated. Favourites can be created to check most searched topics. > > **Cons**: All is fine as of now. Very happy with Guru. > > I have been using Guru since 3 years now. It is the most referred help articles in my work platform. It has helped me to resolve all concerns of the clients. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.in/software/145390/guru?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/145390/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data