---
description: Get information about Marketing 360 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Marketing 360 Price, Features, Reviews & Ratings - Capterra India
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# Marketing 360

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> Marketing 360 is a cloud-based solution that offers small businesses tools for website building, e-commerce, CRM, and email marketing.
> 
> Verdict: Rated **4.5/5** by 1132 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Marketing 360?

Over 20,000 small businesses use our broader business commerce platform so they have everything they need to manage and grow their business in one place.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1132 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Madwire
- **Location**: Fort Collins, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Appointment Management
- Appointment Scheduling Software
- Automated Responses
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Campaign Management Software
- Campaign Scheduling
- Catalog Management
- Channel Management Software
- Confirmations/Reminders
- Content Management Software (CMS)
- Content Publishing Options
- Customer Database
- Customer Portal
- Document Management Software
- Dynamic Content
- Electronic Payments
- For Barbershops
- For Carpet Cleaners
- For Salons and Spas
- For Small Businesses
- HIPAA Compliant
- Interaction Tracking
- Inventory Management Software
- Job Management
- Keyword Tracking
- Lead Generation Software
- Marketing Automation Software
- Mass Texting
- Member Communication
- Membership Management Software
- Message Personalization
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Campaigns
- Online Giving
- Order Management Software
- Patient Records Management
- Post Scheduling
- Pre-built Templates
- Predictive Analytics Software
- Quotes/Estimates
- Real Time Editing
- Rescheduling
- Response Management
- Scheduled Messaging
- Scheduling Software
- Service History
- Shopping Cart Software

... and 143 more features

## Integrations (15 total)

- BigCommerce
- Booker
- Enecto Web Leads
- Google Ads
- Google Analytics 360
- Gravity Forms
- Lightspeed
- LinkedIn for Business
- Meta for Business
- Shopify
- Solid Commerce
- Stripe
- WooCommerce
- Yext
- Yotpo

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)
- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)
- [eCommerce Software](https://www.capterra.in/directory/3/ecommerce/software)
- [Content Management Software (CMS)](https://www.capterra.in/directory/10007/content-management/software)
- [Franchise Management Software](https://www.capterra.in/directory/10059/franchise-management/software)

## Alternatives

1. [Brevo](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3408 reviews)
2. [Mailchimp](https://www.capterra.in/software/110228/mailchimp) — 4.5/5 (17572 reviews)
3. [ActiveCampaign](https://www.capterra.in/software/79367/activecampaign) — 4.6/5 (2561 reviews)
4. [Constant Contact](https://www.capterra.in/software/31898/constant-contact) — 4.3/5 (2912 reviews)
5. [MailerLite](https://www.capterra.in/software/136603/mailerlite) — 4.7/5 (2256 reviews)

## Reviews

### "Product Satisfaction regarding Usage - Review" — 4.0/5

> **MEENACHISUNDARAM** | *29 January 2026* | Architecture & Planning | Recommendation rating: 8.0/10
> 
> **Pros**: Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface. The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency. Moreover, it's detailed analytics and reporting tools provide valuable insights for data-driven decision-making. Its customer relationship management (CRM) integration and marketing automation capabilities make it a powerful tool for managing customer relationships effectively. Overall, It empowers marketers to drive more targeted and successful marketing efforts.
> 
> **Cons**: I least liked: First, the platform is not optimized for mobile devices, which makes managing marketing campaigns and tracking analytics on a mobile device challenging. Second, the customer support options are limited, with only email and online ticket submission for resolving issues. Lastly, the pricing can be expensive for startups and small businesses, making it less accessible for smaller marketing teams. Although these limitations exist, Marketing 360 remains a powerful marketing platform for managing various advertising campaigns.
> 
> My overall experience with Marketing 360 has been positive, despite the few drawbacks and difficulties mentioned above. The platform's automation capabilities significantly streamlined our marketing efforts, saving time and resources. However, I would appreciate improvements in mobile optimization, customer support options, and pricing. Despite some areas of improvement, Marketing 360 remains a reliable choice for comprehensive marketing automation.

-----

### "All-in-one marketing platform, but results vary" — 4.0/5

> **Dharamveer** | *30 January 2026* | Computer Networking | Recommendation rating: 7.0/10
> 
> **Pros**: I liked that Marketing 360 combines multiple tools in one place. You get CRM, website management, social media scheduling, analytics, and campaign tracking without needing separate software. The interface is easy to navigate, and having everything connected makes reporting and automation simpler. For some users, the extra guidance from their support team is also helpful.
> 
> **Cons**: The pricing can be confusing and feels high for small businesses. Some of the promised results, especially for ads and SEO, don’t always match expectations. A few people also mentioned that customer support can be slow or inconsistent at times.
> 
> Overall, it’s a platform that can work well if your business matches its model and you get proper guidance. It saves time by keeping tools together, but results are mixed. Small businesses should carefully check pricing and ensure the services meet their specific needs before committing.

-----

### "Easy to Use All in One Marketing Platform" — 4.0/5

> **Manit** | *3 February 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Marketing 360 offers good security and delivers strong value for money by combining multiple marketing tools into one platform. Customer support is responsive and helpful, making onboarding and issue resolution easier. The social media management tools are convenient for scheduling and tracking posts, while the email marketing features are easy to use and effective. The platform provides a wide range of features overall, and the email templates are well designed and simple to customize.
> 
> **Cons**: Some features feel limited compared to specialized tools, and advanced customization options can be restrictive. Pricing may feel high for smaller businesses that do not use all features. Reporting depth could be improved, and occasional performance slowdowns are noticeable.
> 
> Overall, Marketing 360 has been a solid all in one marketing platform that simplifies managing campaigns across channels. It is easy to use and well supported, though some advanced features and reporting could be more flexible.

-----

### "Great for larger companies" — 5.0/5

> **Verified Reviewer** | *20 January 2026* | E-Learning | Recommendation rating: 3.0/10
> 
> **Pros**: Its an effective marketing all in one software that helps with tracking and management of security of social platforms and emailing mechanisms
> 
> **Cons**: I have not have great experiences with their customer support and I do believe it was extremely expensive for me and it never used all the features so it wasn't valuable for me money wise
> 
> I think it's a good product just maybe better suited for companies with a very large staffing I'd say.

-----

### "RUN, DON'T WALK\!" — 1.0/5

> **Natalia** | *9 June 2025* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: NOTHING, AWFUL - STAY AWAY\!  This company is a huge scam to collect inflated fees and they manage nothing properly.
> 
> **Cons**: Caused me significant financial harm as a small business owner.  This company is a huge scam to collect inflated fees and they manage nothing properly.
> 
> Marketing 360 presents itself as a full-service digital marketing agency tailored for small businesses, offering services such as website design, SEO, social media management, and paid advertising. However, my experience with the company reveals a troubling pattern of excessive, undisclosed charges and gross mismanagement of advertising budgets that resulted in significant financial harm to my business.&#10;&#10;Upon entering into a service agreement with Marketing 360, I was not properly informed of the true costs associated with their platform and services. Fees that were either vaguely explained or entirely omitted during the onboarding process began appearing on my billing statements, including recurring platform charges and inflated service fees that far exceeded the value of the work delivered.&#10;&#10;More critically, Marketing 360 launched paid advertising campaigns without the oversight of a qualified or certified ad specialist. The campaigns were poorly targeted, lacked strategic planning, and yielded no measurable return on investment. Despite spending thousands of dollars on ads through their system, I received minimal traffic and zero conversion, all while being kept in the dark about how these funds were actually used.&#10;&#10;Repeated attempts to get clarification, transparency, or adjustments to billing and ad strategy were either ignored or met with dismissive responses. Their opaque billing practices and lack of accountability reflect a serious failure in client stewardship, professionalism, and ethical standards.&#10;&#10;As a result of Marketing 360’s actions and omissions, I incurred substantial financial losses, lost marketing momentum, and endured considerable stress. I believe this company misrepresents the quality and scope of their services, exploits small business owners unfamiliar with digital marketing, and engages in practices that should be investigated for potential consumer protection violations.

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## Links

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