---
description: Get information about HubSpot CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: HubSpot CRM Price, Features, Reviews & Ratings - Capterra India
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Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [HubSpot CRM](/software/152373/hubspot-crm)

# HubSpot CRM

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> Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
> 
> Verdict: Rated **4.5/5** by 4453 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HubSpot CRM?

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4453 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubSpot
- **Location**: Cambridge, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Calendar Management
- Calendar/Reminder System
- Campaign Management Software
- Client Management
- Client Tracking
- Collaboration Tools
- Contact Database
- Contact Management Software
- Contract/License Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Management Software
- Document Storage
- Email Management Software
- Email Marketing Software
- Email Templates
- For Financial Institutions
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Lead Segmentation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics Software
- Project Management Software
- Quotes/Estimates
- Real-time Consumer-facing Chat
- Reminders
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Scheduling Software
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management Software
- Third-Party Integration
- Third-Party Integrations
- Workflow Management Software

... and 5 more features

## Integrations (199 total)

- 123FormBuilder
- AWeber
- Accelo
- Act\!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution

... and 184 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)
- [Small Business CRM Software](https://www.capterra.in/directory/31583/small-business-crm/software)
- [Lead Management Software](https://www.capterra.in/directory/30017/lead-management/software)
- [Online CRM Software](https://www.capterra.in/directory/30072/online-crm/software)
- [Financial CRM Software](https://www.capterra.in/directory/30562/financial-crm/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [eWay-CRM](https://www.capterra.in/software/152769/eway-crm) — 4.5/5 (820 reviews)

## Reviews

### "Excellent Tool for Handling Everyday Sales actions\!" — 4.0/5

> **Anonymous User** | *17 November 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: HubSpot CRM is very user-friendly: I liked this a lot - the layout is tidy, and managing contacts or deals is straightforward. Most of all, the automation features are excellent because they save a lot of time.
> 
> **Cons**: Some of the sophisticated features appear to be limited if you don't choose a higher plan, and the analytics tools could offer further customization for obtaining detailed insights.
> 
> HubSpot CRM is like a walk in the park for me. It supports me in managing my customer interactions.is a real time-saver through automation, and it's perfefctly for my daily flow.

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### "interactive tool designed to streamline sales, marketing, and customer service." — 4.0/5

> **Verified Reviewer** | *28 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: ease of use for basic CRM functionalities, good customer support and automation in updating the notes
> 
> **Cons**: limited integrations to other platforms ,learning time to learn advance features
> 
> A good tool for tools for sales, marketing, and customer service.

-----

### "Powerful and Intuitive CRM for Marketing Success" — 5.0/5

> **Priyanka** | *22 December 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Its intuitive interface and automation tools. It makes audience segmentation and personalized messaging seamless, boosting ou strategy and ROI.
> 
> **Cons**: What I like least about HubSpot CRM is the pricing, which can become expensive as your contact list grows, and that some advanced features are only available in higher-tier plans.
> 
> Overall, HubSpot CRM has been excellent—intuitive, powerful, and perfect for enhancing CRM messaging and marketing alignment.

-----

### "Hubapot crm" — 5.0/5

> **Abhishek** | *20 February 2025* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Full depth customisable structure. And multiple filter options.
> 
> **Cons**: Not all the feachers works perfectly. And small glitch can cause big problem in day to day operation.
> 
> It's a perfect crm software. It gives the user full flexibility of handling the data

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### "HubSpot CRM connects easily with third-party tools." — 5.0/5

> **Kritik** | *3 March 2025* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: HubSpot CRM is very user friendly with clean interface . HubSpot CRM Connects easily with popular tools like Gmail, Outlook, Slack, Shopify, and WordPress offers third-party integrations also . They have Good customer support.
> 
> **Cons**: They allow limited customization in Free Plan. I think cost little bit high .
> 
> HubSpot CRM is very user friendly interface . They connects easily with other platforms.

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## Links

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