--- description: Get information about eWay-CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eWay-CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Manufacturing System](/directory/30918/manufacturing/software) > [eWay-CRM](/software/152769/eway-crm) # eWay-CRM Canonical: https://www.capterra.in/software/152769/eway-crm Page: 1 / 34\ Next: [Next page](https://www.capterra.in/software/152769/eway-crm?page=2) > Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM. Use your CRM in Outlook, Teams, SharePoint, and other 365 apps. > > Verdict: Rated **4.5/5** by 820 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eWay-CRM? Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 820 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: eWay System - **Location**: Kansas City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: $20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Slovak - **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States ## Features - Activity Dashboard - Advocate Management - Appointment Scheduling Software - Auto-Dialer - Billing & Invoicing - CAN-SPAM Compliance - CRM Software - Call List Management - Campaign Analytics - Campaign Management Software - Client Management - Client Tracking - Collaboration Tools - Contact Management Software - Customer Database - Customer Segmentation - Customizable Fields - Document Management Software - Email Management Software - Email Marketing Software - Email Tracking Software - Engagement Tracking - Expense Tracking - File Sharing Software - For Insurance Industry - Fundraising Management - Lead Management Software - Membership Management Software - Mobile Optimization - Multi-Channel Communication - Performance Management - Pipeline Management - Progress Tracking - Project Management Software - Project Planning/Scheduling - Reporting/Analytics - Reporting/Project Tracking - Resource Management Software - Sales Pipeline Management - Scheduling Software - Search/Filter - Shared Contacts - Status Tracking - Subscriber Management - Task Management Software - Template Management - Time & Expense Tracking - Time Tracking Software - WYSIWYG Editor - Workflow Management Software ... and 35 more features ## Integrations (15 total) - 3CX - GPS Commander - Leady - Make - Microsoft 365 - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Poll Everywhere - QuickBooks Online - Tableau - TeamViewer ONE - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Manufacturing System](https://www.capterra.in/directory/30918/manufacturing/software) ## Related Categories - [Customer Success Software](https://www.capterra.in/directory/30961/customer-success/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.in/directory/30016/contact-management/software) - [Small Business CRM Software](https://www.capterra.in/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Tool for Efficient Workflow Management" — 4.0/5 > **Shivendu** | *21 March 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: eWay-CRM is a friendly, flexible and sprint function. It is not additional apps that are required and instead gives impressive features like request tracking and video training which make it a reliable solution for working professionals. > > **Cons**: This machine is mostly good but the mobile app needs more features and sometimes, small bugs appear. To make it more intuitive, a color-coded status feature could be included. > > A huge advantage of eWay-CRM is being able to simply sync with Outlook, thus, chums can easily get into the system. User-friendly tools and the automation process save time and money. However, the plug-in panel issue can turn away the participants. ----- ### "Streamlined Customer Management Made Easy" — 5.0/5 > **Aakriti** | *16 March 2025* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: One of the primary attractions of eWay-CRM is its high level of flexibility. It can be easily customized by the buyers to suit their own requirements, for example, it can be used for order management and communicate with clients. It is a vital tool for insurance brokers and remote workers. > > **Cons**: Some users find the app navigation quite difficult, additionally, every time the app gets updated, small glitches are seen. > > eWay-CRM allows for easy management of documents and smooth Outlook integration. But, its plug in panel is functional somehow, it causes some rare complications for not always freshing the database and so it discourages some users in the process. In spite of this, as time goes on, it will be a much more effective tool. ----- ### "A must tool for every Sales Company" — 5.0/5 > **Prasad** | *3 March 2025* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: it can be managed and updated from any area we are present. > > **Cons**: little difficulties in using the online web page. In ourlook the deals and contact entry is easy > > Have been a consistent user of ewaycrm platform from 4 years my experience has been always improving. with ease of acess on app and online webpage. ----- ### "Enhances Team Collaboration and Sales Tracking" — 4.0/5 > **Bharat** | *1 April 2025* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: Designed for smaller agencies, it helps manage contacts, track progress and sync data across devices smoothly. > > **Cons**: Some access settings are confusing for users in multiple groups. > > All important customer details are stored in one place, making it easy to update, track and manage client interactions. ----- ### "The All in One CRM for Modern Business Needs" — 5.0/5 > **Himanshu** | *5 March 2025* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: eWay-CRM, with its integration of Outlook and features throughout different devices, is an excellent tool for remote teams. The ability to trace inquiries, see relevant files, and keep the conversation clear is a great advantage. > > **Cons**: Using the software is never an easy thing and it cannot run without some mistakes after updates. > > A simple CRM that is stable and integrates nicely with Outlook. Automation tools reduce the workload and help IT staff answer the questions faster. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.in/software/152769/eway-crm?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/152769/eway-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data