CampusGroups

CampusGroups has shifted our campus into the future!

Comments: We wanted to have a platform that our students could actively engage with. Our previous provider was just very "form" heavy, and the lack of engagement drove us to research and find CampusGroups. CampusGroups allowed us to migrate many third-party vendors into one platform while offering a robust mobile app that allows our students and communities to interact and engage, whether they are on campus or away at home. From the initial inquiry to their latest conference, CampusGroups has been very responsive and adapted to student activities' needs, especially given the pandemic. They are always taking the end-users request, working to implement them throughout various updates they push out. I can only look forward to the continued success that CampusGroups brings to our campus!

Pros:

CampusGroups thrives on the concept of being that one-stop-shop for the student experience, and we are finding ourselves shifting every other platform that is possible in to CampusGroups. It allows for a simple-to-use interface, that just works! Implementation was easy and quick. We were able to get our platform launched within just under two weeks, including all the data upload, branding, and getting users trying out the platform.

Cons:

Overall the experience has been great. The only component of the platform that we have yet to adopt, is the budgeting module for our Clubs and Organizations. There tends to be a little more learning curve to utilize that specific module than the remainder of the platform. But their support and implementation were helpful in explaining and walking us through the process that fits best with how we currently operate but was something we opted to not utilize at this time.

CG Excellence

Comments: We've had a great experience with CampusGroups from our rapid deployment to ongoing service and support as we continue to build what we refer to as our "virtual student center."

Pros:

We launched in a week. We don't encourage others to do what we did, but know it is possible. We've received excellent service and support, are thrilled by the features and functionality and our students have benefited greatly from the product.

Cons:

Looking forward to continued updates to the app interface.

Getting your students out of Facebook to engage on a campus-branded app

Comments: They're really big on service and support and go out of their way to build features into the platform that provide value for the overall customer community. They're constantly innovating and moving the platform forward. The new "Coffee Chat" feature will provide a great way for students to network about various interest topics.

Pros:

CampusGroups is a highly functional, intuitive platform with a ton of features to help build student engagement outside of the classroom. We originally got into it, driven by our student governments - grads and undergrads - to help them better manage their club activities; i.e., membership, events, payment processing, etc. The pandemic just accelerated uptake as students needed new ways to network with one another. Great features include the ability to run virtual fairs, to create tracks and checklists, a built-in workflow engine, ability to create orientation apps, and the ability to roll out branded native mobile apps for iPhone or Android.

Cons:

The user experience in the browser and the mobile app provided different navigation paths and experiences, but CampusGroups is moving both forward so that the experiences in both channels are well-aligned.

Not just a vendor but a partner

Comments: All levels of the CampusGroups team, from sales and implementation to support and development, are committed to customer satisfaction. They pair their willingness and enthusiasm to consider suggestions for product enhancement/improvement from their users community with reasonable build timelines. Finally, they successfully set clear expectations regarding anticipated product releases.

Pros:

The CampusGroup product affords a generous level of customization in both access permissions as well as the specific tools.

Cons:

Because of the level of customization, there is a learning curve for new admins and users.

Very excited about this new system for our campus

Pros:

CampusGroups is the first student engagement tool I've used that seems to have end users at the core of their new features. They're also incredibly responsive and always willing to help. I've been very impressed with the system so far, and best of all is that the students that I've shown have loved it.

Cons:

I know the company is still growing, but overall I have not had too many negative experiences so far. Some bugs here and there, but nothing they haven't responded to quickly.

After trying others this was a Blessing

Comments: amazing

Pros:

The platform is easy to use, the customer support is amazing and the dedicated staff members helps so much. We love CampusGroups.

Cons:

If I had to say something, it would be some of the aspects that are not as easy to use within the dashboard.