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What Is Cortex XDR?

Traps advanced endpoint protection stops threats on the endpoint and coordinates enforcement with cloud and network security to prevent successful cyberattacks.

Who Uses Cortex XDR?

Cloud-based endpoint detection and response platform that enables security teams to protect, respond, and detect attacks leveraging AI and machine learning techniques.

Cortex XDR Software - 1

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Cortex XDR Reviews for Indian Users

Average score

Overall
4.4
Ease of Use
4.1
Customer Service Software
4.6
Features
4.4
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
38%
3
13%
Verified Reviewer
Verified LinkedIn User
Fund-Raising, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Good Endpoint Security Solution

5.0 5 years ago

Comments: Traps is good software to have. It did stop some malicious software that was downloaded.

Pros:

This product doesn't do the old-fashioned signature based detection, but works by observing attack technique and behaviors. One of our workers had an Excel document which tried to reference some command line software to manipulate data. Of course this is very much how a virus could work, so Traps blocked it. Although this was a false positive, the solution using that Excel was not approved so Traps did a good thing. Management through the admin portal is visually pleasing and intuitive for most if the options.

Cons:

We moved from on-prem installation to Cloud version of Traps. In the beginning the training options for the cloud version were almost non-existent. Even now, our training option was cancelled because of no other applicants for it. There is a free on-demand version of the training which I now will settle for. Managing the "Agent Installations" is not really intuitive.

Jai
Cybersecurity Engineer in India
Computer & Network Security, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A double defense for threat: Cortex XDR

5.0 4 weeks ago New

Comments: Cortex Xdr is a comprehensive security solutions which help in improving the security posture of the organizations. It comes with advanced threat detection which help security team to focus on high priority incidents rather than wasting time on low severity incidents. Its friendly interface and customizable dashboard provides the clear visualization of incidents and easy to recognize the incidents. It can be integrated with soar as well as siem which allow security team to investigate. It has automated response which help in taking the action on incidents before the attack happen.

Pros:

Cortex XDR is an extended version of XDR. The best thing in Cortex XDr is it has integrated threat detection which help in combining the endpoint, network, and even cloud data. It allow the comprehensive visibility and also provide the threat detection across the environment. It comes with automated response capabilities which make easier for security team to responds to threats quickly and efficiency. It has customizations dashboard as per the need of organizations and user. The best thing is it can be integrated with other security solutions like SIEM, SOAR. The best thing is support of Cortex, they provide the imidate reponse on High ticket and for medium they take 1-2 hr.

Cons:

We face some challenges while configuring it, but with a proper security team we can achieve it. Its hard for the non technical guy or fresher to use it but with a proper training they can achieve it. Sometimes we face issues like false positive alerts, which can be decrease by proper investigation of incidents by security teams. It has limited integrations with third party tools. Sometimes it block the external devices even adding in excepptional but it can be solved by support team.

Davesh
Davesh
Automation Engineering Intern in US
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Difficult to get setup

3.0 6 years ago

Pros:

Quick intrusion/threat detection, silent background running

Cons:

Extremely difficult to roll out to company, was blocking company wide software such as 7-zip, was blocking Skype for Business messages, took forever to troubleshoot and properly roll out and install. In addition, the software does not have a great UI, it appears very serious and unnecessarily serious when detecting small threats

Shawn
IT Systems Specialist in US
Primary/Secondary Education, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Cortext XDR - Great Endpoint Protection and so much more.

5.0 last year

Pros:

Cortex made our network more secure. When we swapped from our previous anti-virus platform to Cortex XDR we started seeing things that had slipped past our old AV platform and was causing issues in our network. Cortex made it easy to locate and clean these machines and if needed it made it easy to isolate them until they were cleaned and approved to be put back on our network.

Cons:

The biggest con for our team, being part of a public school system, is the cost. The cost of this platform compared to traditional anti-virus/endpoint protection platforms such as Avast, Symantec, etc. is very significant and we had to get a trial of this setup and running as a proof of concept to justify the cost difference to our board and county commission in order to get the money to purchase this product but it has definatley been worth it.

Jerome
Helpdesk Manager in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Cortex XDR Review

4.0 3 years ago

Comments: Cortex is a solid product. We haven't had any major complaints from the user community. We haven't had to unblock any major products that were perceived as spam at this point. Many other products tended to block updates to products due to the executable file not being recognized by their database. We haven' had that issue with Cortex.

Pros:

Our team is responsible for the deployment of Cortex into our Mac and PC environment. The agent was very easy to distribute utilizing our Deployment Software tool. The dashboards provide an excellent view into what is active and reporting back to the tool. We haven't had any major whitelist issues between the tool and endpoints.

Cons:

I would like to see the scan on demand option as an easy one-click process for end users so they can be pro-active.

Shitij
Sr. Security Manager in US
Information Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Excellent product with great flexibility in terms of outcomes

4.0 4 years ago

Comments: I evaluated this technology and compared it to other SOAR and NDR platforms in the space. We did choose Cortex XDR due to the use case coverage and close knit relationships with Palo's executive teams. Overall, very happy with the acquisition of this product line in our IT environment and the security program has benefited directly because of the day-to-day use of this product across a wide variety of business and technical use cases in our environment.

Pros:

The ability to create custom playbooks and integrate APIs from disparate vendors was the highlight of our use of this product.

Cons:

Customer support can be patchy. Also, depending on the use case being implemented, documentation and systems engineering support from Palo can vary. We were able to work through these issues being an Enterprise user for PANW, however, small to mid size companies may find the time to value to drag a fair bit.

Daniel
Systems Administrator in US
Hospitality, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best AV I’ve Used

5.0 2 years ago

Comments: It’s the most effective endpoint protection software I’ve used to date.

Pros:

I’ve never seen it miss blocking actual malware. The hueristic analysis is also very accurate.

Cons:

It often mistakes IT admin tools as malware. Which is understandable, albeit annoying.

David
Network Administrator in US
Construction software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Much better than signature based AV

5.0 5 years ago

Comments: We needed a malware protection system that really worked. We had tried other AV programs but they would all fail at some point. We have had zero problems with workstations getting infected since using Traps.

Pros:

Traps does not rely on AV signatures. It relies on detecting the programmatic exploits that virus writers use to infect PCs. It also uses the behavior of programs to detect malicious activity. And it really works. It has caught malicious infected documents, spyware, adware, and grayware trying to infect our systems. And it stops the programs cold. Also, the new version is cloud based so we can protect remote users.

Cons:

The endpoint agent updating process is still not as automatic as I think it should be. But it has been vastly improved in the latest version.

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Its a trap

3.0 6 years ago

Pros:

The product works well. Its not a full solution although it can help hit compliance with legacy servers

Cons:

it can be resource intensive and requires that some exploits run partially before being caught.

Verified Reviewer
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

This is awesome

5.0 6 years ago

Pros:

I like that this was a well designed product that pushed my org's concept of IT security

Cons:

It's expensive. We had to work to find budget for this

Troy
Software Engineer in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

As a User I Don't Notice It, Which is Good

5.0 3 years ago

Pros:

This software seems to have a light footprint on performance when running on computers. I have it running all the time on mine and I don't notice any performance hit as a result, which is good. It seems to work well on lower-end performing computers (i5 processor, 8GB RAM) as well as higher-end performing ones (e.g. i7 processor, 16GB+ RAM, etc).

Cons:

No cons I can think of; however, I am only a user (not an admin), so I only see one side of this software, which looks good from my perspective. I don't notice it's running, which is the best you can hope for in a security product that's always running on your computer.

Javier
CSO in Spain
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Good solution for Endpoint... but with comments

4.0 6 years ago

Comments: The general experience is very positive. There have been hardly any incidents after almost 2000 deployments and, on the other hand, the level of protection and information on the endpoints has improved enormously.

Pros:

In standard endpoints it works perfectly. Protects equipment easily and efficiently. It has support for most of the operating systems updated in a company and the false positive rate is acceptable

Cons:

The need to be connected to the internet is a limitation of the product. Proxy-based architectures are not supported, which makes it impossible to use them for systems in network segments without internet access

Richard
IT Supervisor in US
Education Management, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Decent Anti-Virus

4.0 5 years ago

Comments: It has been a pretty decent product overall. We used a management system to deploy it to out desktops and laptops. Wish they had a way to deploy it from the portal.

Pros:

It was easy to deploy to the end users computers. Easy to manage from one location. Installing and activating the license was pretty easy and straight forward. It was a good solution to interface with our firewall.

Cons:

I had it installed on a few desktops and servers during the testing period. The vendor had a page setup for us. But once we bought the software I had to un-install the trial verison and install it again with out license. You could do any type of upgrade.

Jack
Engineer in Lebanon
Financial Services Software, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Next gen endpoint protection with some caveats

4.0 4 years ago

Comments: Overall, the product is promising offering next gen protection against 0 day attacks.
We found management interface needing improvement and features need to be added to cater for very big deployments.

Pros:

We liked most the capability and detection rate of detecting malware and malicious behavior, even without internet.

Cons:

Some software from known vendors were detected as false positive. Management interface lacks some nice to have features, specially for large deployment.

Rene
Senior IT System Engineer in Germany
Chemicals, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Cortex XDR - verhaltensbasierte Thread Detection

4.0 4 months ago

Comments: Wir haben bisher nur gute Erfahrungen gemacht was die Erkennungsrate angeht.
Relativ wenige false positives und solide Erkennung schadhafter Prozesse.

Pros:

Die verhaltensbasierte Echtzeiterkennung, die auch schadhafte laufende Prozesse beendet.

Cons:

Relativ hungrig was Arbeitsspeicher angeht.

Stefan
Network- and Security Engineer in Germany
Chemicals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Cortex XDR

5.0 2 years ago

Comments: Sehr ausgereiftes Produkt welches mit einer guten Darstellung überzeugt.Sehr gute Thread Erkennung.auch mit der lokalen Analyse (KI)

Pros:

Gute Darstellung aller Clients und BedrohungenKlare Strukturen innerhalb des ProgrammsEinfache InstallationGute und einfache Update-Prozesse

Cons:

Aktuell kann ich da nichts zu sagen. Wir sind aktuell sehr zufrieden mit dem Produkt