--- description: Get information about EngageBay CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.in/software/178819/engagebay-marketing Page: 1 / 38\ Next: [Next page](https://www.capterra.in/software/178819/engagebay-marketing?page=2) > AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. > > Verdict: Rated **4.7/5** by 907 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EngageBay CRM? Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 907 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EngageBay - **Location**: Mountain House, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $14.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - Activity Dashboard - Appointment Management - Automated Responses - Automated Scheduling - Automatic Call Distribution - Availability Management - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Monitoring Software - Caller ID - Channel Management Software - Click Tracking - Client Tracking - Contact Management Software - Customer Database - Customer Engagement Software - Donor Management - Feedback Management - For Insurance Industry - Inbox Management - Lead Generation Software - Leaderboards - Marketing Automation Software - Mass Texting - Mobile Access - Multi-Campaign - Multi-Channel Data Collection - Onboarding Software - Online Booking - Performance Management - Performance Metrics - Power Dialer - Predictive Analytics Software - Real Time Editing - Real-Time Monitoring - Real-time Consumer-facing Chat - Real-time Scheduling - Sales Activity Management - Scheduled Messaging - Scheduling Software - Signature Creation - Signature Management - Target Account Identification - Task Editing - Task Management Software - Team Management Software - Usage Tracking/Analytics ... and 101 more features ## Integrations (32 total) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... and 17 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) - [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software) - [Landing Page Software](https://www.capterra.in/directory/30844/landing-page/software) - [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Best CRM at reasonable price" — 5.0/5 > **Satou** | *20 January 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market > > **Cons**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere ----- ### "EngageBay: A Must-Have for Growing Businesses" — 5.0/5 > **satyam** | *7 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I've had the pleasure of using EngageBay for our business, and I can't recommend it enough\! Here's what stands out: Comprehensive CRM: Keeping track of leads and customers has never been easier. The CRM is intuitive, with customizable pipelines and contact management features. Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted campaigns. Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling. It’s like having an extra team member on board\! 🙌 Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus\! > > **Cons**: Landing page buildings could be better to have better experience > > If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay is the way to go\! It’s helped us grow efficiently without breaking the bank. ----- ### "EngageBay Helped Me Stay Organized and Save Time" — 5.0/5 > **Hitesh** | *3 November 2025* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: What I genuinely appreciate about EngageBay is how it simplifies everything for users. It brings together email marketing, CRM, automation, and customer support into one platform, tired of hopping between different tools. Its a wonderful to have everything I need in one place > > **Cons**: Honestly, there is very little to dislike about Engagebay. My experience has been consistently smooth, and everything has been consistently smooth and everything functions just as I expected > > EngageBay has truly been a game-changer for me by bringing everything together. Marketing, sales, and customer management were all consolidated in one place previously. I was juggling multiple tools for email lead tracking and follow-ups, which was not only confusing but also incredibly time-consuming ----- ### "CRM with Great Features for Small Businesses" — 4.0/5 > **Shiva** | *24 November 2024* | Market Research Software | Recommendation rating: 9.0/10 > > **Pros**: EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses. The integration of sales, marketing, and service tools is seamless, and the pricing is highly competitive compared to other CRM solutions. > > **Cons**: The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs > > EngageBay CRM has been a solid choice for managing customer relationships and marketing efforts effectively ----- ### "EngageBay Review" — 4.0/5 > **chai** | *3 October 2024* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about EngageBay CRM is its all-in-one approach, combining sales, marketing, and customer support tools in one platform. It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups. Its user-friendly interface and affordability make it accessible for small and medium-sized businesses, and the integration capabilities enhance overall efficiency. EngageBay also has good customer support and provides value for teams looking for a cost-effective yet robust CRM solution > > **Cons**: What I liked least about EngageBay CRM is that its advanced features, such as reporting and analytics, can feel limited compared to larger CRM platforms. Some users might find the customization options restrictive, especially if they need highly tailored workflows. Additionally, there can be a bit of a learning curve when setting up automation, and the interface, while user-friendly, could benefit from more modern design elements. Depending on business needs, the scalability for larger teams may also feel constrained ----- Page: 1 / 38\ Next: [Next page](https://www.capterra.in/software/178819/engagebay-marketing?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/178819/engagebay-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data