--- description: Get information about Teladoc Health price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Teladoc Health Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Podiatry EMR Software](/directory/32617/podiatry-emr/software) > [Teladoc Health](/software/190055/teladoc) # Teladoc Health Canonical: https://www.capterra.in/software/190055/teladoc Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/190055/teladoc?page=2) > Remote patient monitoring tool that allows medical professionals to provide virtual medical attention and prescriptions to patients. > > Verdict: Rated **2.5/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Teladoc Health? Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.5/5** | 90 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support Software | 2.4/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Teladoc Health ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Teladoc for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Confirmations/Reminders - Data Import/Export - E-Prescribing - Electronic Payments - For Medical Purposes - Formulary Management - HIPAA Compliant - Medical Billing Software - Mobile Access - Monitoring Device Integration - Multi-Location - Multi-Provider Practice - Online Forms - Online Scheduling - Patient Communications - Patient Engagement Software - Patient Portal Software - Patient Questionnaires - Patient Records Management - Payment Processing Software - Reminders - Remote Treatment Planning - SMS Messaging - Self Service Portal - Telemedicine Software - Video Conferencing Software - Virtual Visits ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Podiatry EMR Software](https://www.capterra.in/directory/32617/podiatry-emr/software) ## Related Categories - [Podiatry EMR Software](https://www.capterra.in/directory/32617/podiatry-emr/software) - [Patient Scheduling Software](https://www.capterra.in/directory/33315/patient-scheduling/software) - [Patient Engagement Software](https://www.capterra.in/directory/31085/patient-engagement/software) - [Mental Health EHR Software](https://www.capterra.in/directory/32510/mental-health-ehr-software/software) - [Medical Scheduling Software](https://www.capterra.in/directory/30027/medical-scheduling/software) ## Alternatives 1. [Doxy.me](https://www.capterra.in/software/158461/doxy-me) — 4.6/5 (1224 reviews) 2. [Mend](https://www.capterra.in/software/165634/mend-app) — 4.6/5 (920 reviews) 3. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (843 reviews) 4. [athenaOne](https://www.capterra.in/software/98735/athenaone) — 3.8/5 (907 reviews) 5. [Tebra](https://www.capterra.in/software/129169/tebra) — 3.9/5 (1360 reviews) ## Reviews ### "Drs good; system BAD" — 1.0/5 > **Donna** | *8 September 2024* | Entertainment | Recommendation rating: 1.0/10 > > **Pros**: The providers, if you can get to one, have been good, so far (medical \& mental health) > > **Cons**: The Teladoc system \&customer service are terrible. They always blame internal glitches on provider. It's a runaround > > GITCHES IN SYSTEM INFURIATE, CONSISTENTLY \& CONSTANTLY. ----- ### "Neither Website Nor Phone App work" — 1.0/5 > **Habeeb** | *1 August 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: It was convenient but now it the software (website or phone app) became useless > > **Cons**: Neither website nor phone app work and very slow > > During the last three times, I wasted more than 30 minutes on the deledoc website and phone app trying set up an appointment. It didn't work. It keep going through cycle and keep bringing me to square one. Sometimes, it gives error "can't fetch medical history" ----- ### "Don't trust Teladoc Health" — 1.0/5 > **Alexis** | *4 October 2025* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: Unfortunately nothing. I was excited about the prospect of receiving a valid medical opinion quickly, but that didn't pan out. > > **Cons**: Doctor closed case too early (which Teladoc Health admitted). I spent a total of 1.5 hours (over 3 calls) on the call with Customer Service and never got a resolution, and unfortunately wasted $89 for no diagnosis. > > I used Teladoc Health for a dermatology appointment and ran into significant issues with their platform and customer service. According to Teladoc’s policy, patients can send a follow-up message to their doctor within seven days, including additional questions or photos. When I tried to do this, the platform only allowed me to upload one photo, even though the initial submission had accepted multiple. In the follow-up message, I made it clear to the doctor that I was having trouble uploading the correct photos. I also called Customer Support immediately to figure out how to send the correct photos. While I was still on the phone with Support, the doctor closed my case, leaving me unable to provide the information needed for a proper diagnosis. Over the next several weeks I followed up multiple times with Teladoc. Support agents admitted the doctor was too hasty in closing the case, and told me my request would be escalated and that I would likely hear from a supervisor within a few days. No one ever contacted me. When I followed up again, my requests to either reopen the case with the doctor to get a correct diagnosis, to reschedule with another doctor at no charge, or to receive a refund were all denied. Teladoc also claimed they had emailed me updates, but no emails were ever received (I checked spam and junk). In the end, I paid $89 and never had the chance to get a meaningful medical opinion, and the Customer Service was truly disappointing. Teladoc had multiple chances to make it right and simply didn’t. ----- ### "Convenient, Reliable, and Accessible." — 5.0/5 > **Mustapha** | *3 April 2025* | Higher Education Software | Recommendation rating: 9.0/10 > > **Pros**: Teladoc's access and simplicity of use are really valued by me. Particularly for non-urgent health issues, being a student with access to healthcare professionals practically is a great advantage. The consultations are very professional, brief, and enlightening; the process is straightforward. > > **Cons**: One drawback is the limit of available services based on your area. Availability of particular specialties or services in some regions may be limited, and occasionally the wait time for particular appointments might be somewhat longer than anticipated. > > In total, I have had good encounters with Teladoc. It offers a simple-to-use and dependable pathway to remote healthcare access. It is wonderful for dermatology, general medical consultations, and mental health support. Particularly during busy periods, it is a useful resource for students or anyone who needs medical guidance without the annoyance of visiting an office. ----- ### "Great Service" — 5.0/5 > **scott** | *13 November 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and Doc cals you within an hour. I think this a great service for basic information, refills if traveling, all the Doctors have been very friendly and helpful. I would highly recommended Teladoc. > > **Cons**: I've used Teladoc 4 times over the past year, each time it's been easy to use and schedule a call with a Doc. Doc call within an hour. > > I think Teladoc is a great service if you have a questions for a Doc or traveling and need basic prescriptions. Very easy to use and Doctor calls you back within an hour. Thanks ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/190055/teladoc?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/190055/teladoc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | ko | | | nl | | | nl-BE | | ----- ## Structured Data