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What Is Jahia?

Jahia is the only true Digital Experience Platform (DXP) available on the market. Jahia is an award-winning open source headless CMS solution for companies looking to build, manage, and publish engaging content. Jahia’s content management platform grows as you do, reaching global customers across any number of digital channels to bring amazing experiences no matter where they are.

Who Uses Jahia?

Jahia's customer community includes hundreds of global brands & organizations, including Ben & Jerrys, Nationwide, NASA, General Motors, European Parliament and top level financial institutions.

Jahia Software - Rich WYSIWYG page composition
Jahia Software - Structured content hierarchy for traditional and headless DXP projects
Jahia Software - 3

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Jahia Reviews for Indian Users

Average score

Overall
4.6
Ease of Use
4.4
Customer Service Software
4.7
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
37%
Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy yet intuitive CMS

5.0 last year

Comments: Jahia is an excellent web management platform and stands out for its usability. It is used by a broad set of people with varying web skills in our company, from marketers to designers and web solution developers, and everyone got to grips with it quickly.

Pros:

The speed of publication is impressive; updates are reflected nearly immediately. The CMS makes content creation and publication straightforward. The categorization and SEO functions are efficient and helpful.

Cons:

The internal search could be improved. If a blog post is scheduled, it should remain hidden until the publication date, not immediate publication with a future date.

Claire
Web Content Manager in UK
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Comparable to others in the market in terms of ease of use and features

5.0 last year

Comments: Jahia has enabled us to roll out new webpages a lot faster than our previous CMS allowing us to deliver relevant content to users and grow our audience.

Pros:

Jahia was easy to learn for the entire team and has made managing web content far easier than our old CMS. Page templates and pre-built components make building pages a lot quicker and accessible to those without HTML knowledge.

Cons:

The internal search could show the most relevant result first as it does not currently appear to do that.

Ray
Web developer in Canada
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use, flexible and secure

4.0 2 years ago

Pros:

The file management is easy for the user to maintain all file on the system.

Cons:

It's not easy to develop to have dynamic page with other database

Uyen
Webmaster in France
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

"Jahia DXP: Elevating Digital Experiences

5.0 last year

Comments: We use Jahia to manage the content of the website. We can easily edit, create, and copy content for multi-language by switching between the languages. After creating content, we can publish them on the live website quickly.

Pros:

Scalability: Jahia DXP is known for its scalability, making it a suitable choice for organizations with evolving digital needs. Users appreciate its ability to grow and adapt to their business.

Cons:

Cost: The pricing can be a bit high for smaller organizations or those with limited budgets. More flexible pricing options could make Jahia DXP more accessible to a wider range of businesses.

Tim
Senior Director, Brand & Digital in UK
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good All Round DXP Platform and Customer Support

5.0 last year

Comments: All round we've had a good experience after implementation and 3 years using the plat

Pros:

Easy to use and a lot of different capabilities enabling us to think long term.

Cons:

We needed a lot of custom components, but those are actually easy to create.

Verified Reviewer
Verified LinkedIn User
Information Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Simple content management and page creation for users of all skill levels.

4.0 2 years ago

Pros:

Jahia stands out for its ability to integrate data from different sources to provide personalised experiences for each user, as well as for its flexibility and ability to adapt to future business growth needs.

Cons:

Jahia can be complex to use for beginners, due to the large variety of features and modules available. In addition, the cost of Jahia can be higher than other CMS

Niket
Architect in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Empowering Exceptional Digital Experiences with User-Friendly Functionality and Strong Support

5.0 2 years ago

Comments: Overall, our experience with Jahia has been highly positive. The platform offers a powerful and robust digital experience solution that has greatly enhanced our organization's capabilities. We have found Jahia to be easy to use, allowing us to efficiently manage our content, create and update pages, and customize the user experience.The user interface of Jahia is intuitive and user-friendly, enabling us to perform necessary tasks and authoring with ease. It provides all the essential features and functionalities that a modern DX platform should have, empowering us to deliver exceptional digital experiences to our users.One aspect that stands out about Jahia is its technical support. The support team at Jahia has consistently demonstrated great knowledge and expertise. They have been responsive to our inquiries and have gone above and beyond to provide assistance beyond our initial support tickets. This level of support has been invaluable in resolving any issues or challenges that arise.While Jahia is an excellent product, one area where we feel it could improve is in the inclusion of more out-of-the-box components. While the platform offers a solid foundation, having a wider range of pre-built components would further enhance our ability to create engaging and feature-rich websites.

Pros:

What we like most about Jahia is its user-friendly interface and ease of use. The platform is designed in a way that allows users with varying levels of expertise to quickly navigate and utilize its features effectively. The simplicity and accessibility of the platform have significantly contributed to our productivity and efficiency. We appreciate how easy it is to perform necessary tasks and authoring activities without requiring extensive technical knowledge. Additionally, the robustness and stability of Jahia are commendable. The platform consistently delivers reliable performance, ensuring smooth operations and minimizing disruptions.In terms of cost-effectiveness, Jahia has proven to be a favorable choice compared to alternative solutions. It provides a comprehensive set of features at a reasonable cost, making it an attractive option for organizations seeking a robust DX platform within their budget.

Cons:

Documentation and Resources: Although Jahia provides documentation and resources for users, the availability and comprehensiveness of these materials can be enhanced.Out-of-the-Box Components: While Jahia offers a solid foundation, we would appreciate the inclusion of more out-of-the-box components.

William
Senior Java Developer in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An Excellent Platform to Host a Website

5.0 last year

Comments: Jahia has been an impressive platform to host a website on. The ability to easily create custom components has allowed us to give content editors the tools they need to be self sufficient while managing many sites. Integrations with third party systems have also been straightforward to implement. This has allowed Jahia to operate as a central hub on more than one project.

Pros:

Jahia provides a modern interface for content editors. It is easy to develop custom components to aide content editors. There is also plenty of flexibility for integrating with third party platforms to provide logins, billing, reporting, etc via custom rules, actions, and data providers.

Cons:

There is a learning curve for Jahia. Once you get used to everything being content and how it is stored in the JCR then it is not hard to deal with. Changes to data structures after content is created can be a bit painful though, so the most successful Jahia projects are often the ones with proper planning. The more information that developers know about the use cases, the more likely that they will be able to properly set up custom components and avoid pain points in the future.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

User-friendly DXP with good performances

5.0 last year

Pros:

The product's integration capabilities proved invaluable by seamlessly connecting our existing systems. This eliminated data silos, improved efficiency, and allowed us to provide a cohesive experience to our customers across various platforms.We had to quick migrate from our existing CMS provider, Jahia accomplished the task with success!

Cons:

Learning curve for advanced features (customization) it has required us some additional learning and time investment.Initial integration effort: while the integration capabilities are valuable, setting up seamless connections with existing systems might involve an upfront effort.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to integrate DXP

5.0 last year

Pros:

- ease of integration - modern user interface - source code available on github

Cons:

- no forum where the developer community talks

Praveen
Software Test Lead in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Lightweight but powerful tool with rich features of Content management system.

5.0 2 years ago

Comments: The platform offers a user-friendly interface that enables me to efficiently conduct search engine optimization (SEO) tasks. Its intuitive design and accessible features allow for swift execution of various SEO activities. With this platform, I can easily optimize web content, conduct keyword research, analyze website performance, and implement SEO best practices. This streamlined process saves time and effort, ensuring that I can effectively enhance my website's visibility and search engine rankings.

Pros:

Content management system (CMS) that enables organizations to create, manage, and publish content efficiently. It provides features like content authoring, versioning, workflow management, and multi-channel publishing, empowering teams to collaborate effectively and deliver consistent content across various touchpoints.

Cons:

Complexity for non-technical users: Some users with limited technical expertise have found certain aspects of Jahia's interface and configuration to be complex. Simplifying certain functionalities or providing more user-friendly options could benefit non-technical users.Learning curve: Users have noted that there can be a learning curve associated with mastering Jahia's features and capabilities. Improved documentation and additional resources for onboarding and training could help users get up to speed more quickly.

Paola
Design lead in Colombia
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful CMS

5.0 last year

Comments: Thanks to Jahia I ensure that I can focus on my design role and I don't have to spend time doing content updates as the content people can edit everything really easy

Pros:

Jahia lets you create components that can be used throughout the site, which helps to create pages without needing code experts and also ensures that the brand is consistent through all the pages

Cons:

Somedays you have to deal with low-performance, but is not a daily problem. I would say is a minimum dislike, for a robust platform.

Trinh
webmaster in Vietnam
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

An optimal solution for your website

5.0 last year

Comments: In short, I am very satisfied with Jahia, I realize that they are still trying to develop and improve, to make Jahia more and more optimized, more features. I look forward to this.Despite the fact that I still encounter issues while working, I appreciate the support from the support team, which ensures that I am always at ease regardless of the situation by quickly resolving issues.

Pros:

I've been using the jahia platform for nearly two years, and I appreciate the advantages it provides. I like the words "excellence," "friendliness," and "ease of use" for Jahia. Despite the fact that I had never worked in this field before, it made my job easier.Our clients always are pleased with Jahia products.In addition, the support team greatly assists me whenever a problem arises. They were proactive and quickly recognized the issue I mentioned.

Cons:

I noticed that Jahia still lacks some documents that I can refer to whenever needed.Display and publishing problems sometimes get in the way of my work and I need to contact the support team.

Snehal
UX developer in US
Financial Services Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Jahia CMS - Easy and Adaptable

5.0 last year

Pros:

I love the user-friendly interface, making content management and customization effortless. It has a robust multi-site management features.

Cons:

I would prefer a more advance SEO tools with automated metadata management.Also, would like to have better form builder functionalities to create more complex forms.

Kunal
Project Manager in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tool for content management

5.0 2 years ago

Pros:

The user interface of this content management system (CMS) is highly appreciated for its exceptional design and user-friendly nature. The platform's ease of usage allows users to effortlessly assemble websites without requiring extensive expertise in the tool. It simplifies the website creation process, enabling individuals without specialized knowledge to build and manage their online presence effectively.

Cons:

Enhancing the documentation by providing in-depth explanations, step-by-step tutorials, and real-world examples would greatly benefit users in effectively utilizing the platform.Additionally, providing a diverse range of use cases and scenarios would empower users to adapt the platform to their specific requirements

Aminata
Product Owner in France
Chemicals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

highly efficient tool

4.0 last year

Comments: highly efficient tool

Pros:

muticanal distribution, images management

Cons:

training and int environnement don't work well most of the time

Joe
Quality Assurance Analyst in US
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Jahia is a user friendly platform with great expandability

4.0 last year

Pros:

Jahia has some of the easiest to use content management tools that I've used across a handful of platforms.

Cons:

At times the UI was a little convoluted. Some more technical options are hidden under various menus.

Jerome
Directeur in France
Farming, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Jahia simplifies the content management and improves our user experience

5.0 last year

Pros:

We greatly appreciate Jahia for its ease, adaptability, and straightforward operation. We've deployed it to deliver digital experiences to a diverse range of clients, consistently achieving exceptional outcomes. The platform is complemented by an exceptional team of dedicated professionals who are extraordinarily proactive and supportive. Their commitment to their work and the results they yield is evident.

Cons:

It's difficult to pinpoint any shortcomings with Jahia. While it may not be perfect, it invariably meets our demands.

Kevin
Web Developer in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Jahia gets the job done

5.0 last year

Comments: I would recommend jahia to all and im not sure how we'd function without it.

Pros:

what i like most about jahia is the vast amount of ways one single task can be completed. extremely user friendly.

Cons:

no full webpage versioning. must revert every individual content chunk on a web page to revert a page back to a previous version.

Gerald
Manager in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable Vendor with Premium Support and Tooling

5.0 2 years ago

Pros:

The platform is robust and offers many tools useful for marketing and development, such as jExperience. Our teams can spin up new websites in a breeze and introduce more complex functionality to our experiences due to Jahia's deep technical toolbox.

Cons:

Although using the tool is very intuitive, working on the platform's backend requires the expertise of a more Java-oriented engineer skillset. The documentation is excellent. However, some how-to-videos would speed up onboarding and utilization of the many Jahia tools.

Mohammed
System developer in Belgium
Computer Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Functional and easy to use

4.0 2 years ago

Pros:

I have been using Jahia to build my app for more than 6 months, I love how user friendly it is. Anyone can build a site without needing to be an engineer or coder and Jahia offers graphical interfaces granted by the administrators of the platform which will allow to insert, organize, manage, publish and categorize the content in order to make it more easily accessible.

Cons:

As a beginner, I was a little confused with how the features and functionalities work for this platform and how to begin creating my site, so maybe there can be some improvement on the User guidance provided as to how to use it.

Aurelie
Developper in France
Insurance Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A robust and reliable CMS and excellent relationships with the company

5.0 2 years ago

Pros:

Jahia enables non-IT users to manage their site content autonomously and quickly. Jahia lets you quickly develop components and templates to meet business needs.It's a robust and reliable production platform.

Cons:

A few bugs and translation problems in the contribution interface are to be deplored. It's a shame not to be able to manage multiple versions of pages and content in general.

Lan
Webmaster in Vietnam
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

An good CMS system for your business

5.0 2 years ago

Comments: Webmasters are happy with how easily they can contribute and customize their content without asking for the developers' help.

Pros:

The jContent helps manage media efficiency, and the built-in image editor is excellent.

Cons:

Sometimes, it is hard to write a script to migrate the content from our old platform, there are some risks that we can not overcome and the only option is to migrate them manually.

Jay
Senior Backend Developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Empowering Exceptional Digital Experiences with User-Friendly Functionality and Strong Support

4.0 2 years ago

Comments: Jahia, appreciating its flexibility, scalability, and the ability to create customized digital experiencesIt has a steeper learning curve and a higher level of complexity compared to other CMS or DXP platforms. This can be a challenge for users who are new to the platform or don't have a strong technical background.

Pros:

Flexibility,Multichannel capabilities,Content management,Personalization,Analytics and reporting

Cons:

Its learning curve and complexity. Some users have found Jahia to have a steeper learning curve compared to other content management systems (CMS) or digital experience platforms (DXP). The platform offers a wide range of features and capabilities, which can sometimes make it overwhelming for new users to navigate and understand.

Sophie
Chef de projet in France
Information Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Unparalleled flexibility compared to the competition

5.0 last year

Pros:

The user interface of this CMS is particularly clear and its usage is straightforward. It enables the construction of websites without the necessity for advanced knowledge of the platform. Furthermore, the ability to integrate with other systems, notably the synchronization of authentication with our user directories, is highly valuable.

Cons:

There's room for improvement in the search function. While Jahia offers integration with federated search tools, it would be preferable if Jahia could develop a more potent independent search functionality.