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What Is Epsagon?

Epsagon enables teams to instantly visualize, understand and optimize their microservice architectures. With our unique lightweight auto-instrumentation, gaps in data and manual work associated with other APM solutions are eliminated, providing significant reductions in issue detection, root cause analysis and resolution times. Increase development velocity and reduce application downtime with Epsagon.

Who Uses Epsagon?

DevOps and engineering in cloud environments - microservices and serverless.

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Epsagon Reviews for Indian Users

Average score

Overall
4.8
Ease of Use
4.8
Customer Service Software
4.9
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
22%
Ky
Ky
Full stack developer in Australia
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Epsagon is a must have for your monitoring needs!

5.0 5 years ago

Comments: Epsagon is a must have in today’s serverless world.

Pros:

Ease of setup and ease of use. Great customer support service and great communication with their support in helping us get started, setup and customized.

Cons:

Wish we had known about it earlier, it saves so much time!

Caleb
Software Architect in US
Online Media, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best drop-in distributed tracing tool for server-less architectures

4.0 5 years ago

Comments: It's been great to grow with Epsagon. I was one of the first using it on JavaScript Lambdas, and the absolutely first using async/await which meant I got to catch some of the bugs. Since then the product has matured significantly and it is very pleasing to use. Reliability and performance have been strong for some time now.

Pros:

- Easy to use, just instrument your functions or add the Epsagon Lambda layer - Service map is interesting - Automatically captures network connections, database connections - Automatically captures a function's input and output - Makes it very easy to debug issues - Easier and more featureful than X-Ray

Cons:

- Alerting functionality hasn't caught up to CloudWatch yet - Requires instrumentation, (probably impossible to avoid, but still...) - Can be slow to analyze new traces - Cross-invocation metrics aren't very useful yet

barak
CTO in US
Computer & Network Security, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great troubleshooting experience

4.0 5 years ago

Pros:

Time to remediate a production error have become significantly faster than before. The tracing view is easy to understand and gives the right context when try to solve a bug.

Cons:

I would love to see more services monitored at the same way. Kinesis, AWS Elasticsearch and ECS Fargate tasks would be a great addition.

Chris
Senior Software Engineer in US
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Epsagon Review

5.0 3 years ago

Comments: From the moment I spoke with [SENSITIVE CONTENT], my experience with the team, and the software was amazing. Fast response time to any concerns I had, Epsagon worked with me and my team to tailor configurations that worked best for our operation. I will highly recommend Espagon to anyone who wants to keep an eye on their lambdas, api gateway and rds.

Pros:

The software was very user friendly. It is laid out how you expect it to be laid out.

Cons:

It did everything that I needed it to do. I have no cons.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Serverless APM

5.0 7 months ago

Pros:

It integrates more or less automatically and gives you all the important metrics right off the bat.

Cons:

Some parts of the Muting alerts were not flexible enough. The Issue tracking feature was not useful to us.

Dale
Head of Product in Australia
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Dependable Serverless Monitoring

4.0 last year

Pros:

The direction Epsagon first took on serverless monitoring was excellent

Cons:

The shift towards k8s and container-based workloads meant that a lot of the new features were not relevant.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Amazing Tool

5.0 4 years ago

Pros:

Helped us a lot to create view of our serverless systems

Cons:

no problem at all, such amazing team, easy integration

James
Software Architect in UK
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Fantastic software, fantastic customer service!

5.0 4 years ago

Comments: From end to end they have been fantastic. I found a couple of bugs in the .NET library and within 12 hours they had released a production fix. The team also took the time out to setup a call with me to discuss some teething problems I had and point me in the right direction. Fantastic customer service.

Pros:

Incredibly easy to deploy and start using, with really great tutorials across numerous different programming languages. The stats, pre built dashboards and notifications are instantly valuable. It's also really interesting to visually see the service map, especially in a serverless architecture

Cons:

The custom dashboards are great, but minor things like being able to edit graph labels would be a great addition as, especially when using custom labels, they are hard to read.

Nick
Chief Product Officer in US
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Epsagon Platform Review

5.0 4 years ago

Pros:

Integrating the environment via AWS is incredibly simple per deploying the CF stack Epsagon provides. Incredibly frictionless. Alternatively for more complex stacks, calling the SDK or implementing via your SAM, CF or terraform stack all work like a charm.

Cons:

A few things in the interface are a bit buggy - but this should not stop you from supporting what I would considering to be the best "true" tracing platform to exist. You simply can't beat the value - and, the Epsagon team is amazing!

Ben
Engineer in US
Consumer Goods, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Product is Always Improving

4.0 5 years ago

Pros:

Epsagon gives us a window into an otherwise black box that is Serverless. Love how easy it is to setup and the Epsagon is great about responding to issues.

Cons:

The data within Epsagon can feel fragmented there are known gaps in what traces/events can be correlated and it is difficult to understand at times where alerts/issues came from.

Nitzan
Software Developer TL in Israel
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

awseome product

5.0 5 years ago

Comments: super happy with the product

Pros:

it helps me monitor and search across thousands of running processes at once. monitor 3rd parties and see a clear view of success rate and error rates

Cons:

i want to be able to download results without having to search again

Sampo
VP Engineering in Finland
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Serverless monitoring made simple

5.0 5 years ago

Comments: Our team is using Epsagon heavily to boost productivity in day-to-day development and operation of serverless product on AWS.

Pros:

Extremely easy to set up and get started. Intuitive user interface. Excellent support from the team. Simple slack integration for notifications.

Cons:

User interface feels slightly slow at times and is not optimized for mobile. While mobile is not the primary client for this kind of tool, we use it sometimes to e.g. quickly look at an alert. It also gets somewhat expensive relatively quickly.

Cian
VP Engineering in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Superb traceability & insight

5.0 5 years ago

Pros:

When things "go bump", Epsagon is our go-to resource for quickly identifying the source of a problem within our serverless architecture. Having tried a number of providers, their architecture view of the resources in use when tracing a request is unrivalled.

Cons:

Prior to purchase, have a good understanding of your consumption across all AWS accounts - cost can scale rapidly.

Dotan
CTO in Israel
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great alternative to DataDog!

5.0 5 years ago

Pros:

- Ease of use and configure[no agent!] - Pricing structure - Technical support

Cons:

Missing integrations to other cloud vendors

Stuart
CTO in Czechia
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A MUST HAVE TOOL: Extremely Useful For Monitoring & Troubleshooting AWS Lambdas

5.0 5 years ago

Pros:

Ease of use, customer support (including reported issue resolution), speed to get to root cause of issues. Overview of function overall performance is first class.

Cons:

No facility to have multiple AWS accounts with one Epsagon login - I manage multiple customers and need to logout/login for each one.

Dvir
CTO in US
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A serverless must

5.0 5 years ago

Pros:

It a very easy to implement, insightful monitoring system

Cons:

Would love to have more pricing tiers to support our growth stages

Ambroise
CTO & Co-Founder in France
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great product for observability

5.0 5 years ago

Pros:

Epsagon is the best way I know of about how to monitor, analyse and debug backend apps. We use it extensively with AWS Lambda and what was impossible to understand before, is now made super easy.

Cons:

Was a bit hard to setup with lambda (because of custom runtime), but got easier since then.

Joshua
Director of Data Engineering Services in US
Real Estate, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great monitoring of AWS lambda jobs

5.0 5 years ago

Pros:

Most full-featured monitoring of AWS lambda jobs with easy to use interface.

Cons:

Sometimes I wish it were easier to drill down further into errors and timeouts.