--- description: Get information about Bigin by Zoho CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.in/software/204998/bigin-by-zoho-crm Page: 1 / 30\ Next: [Next page](https://www.capterra.in/software/204998/bigin-by-zoho-crm?page=2) > Customer relationship management solution that helps buswinesses manage sales pipelines, deals, tickets, email marketing, and more. > > Verdict: Rated **4.7/5** by 724 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 724 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: $1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling Software - Business Process Automation - Calendar Management - Calendar/Reminder System - Campaign Management Software - Client Management - Collaboration Tools - Commenting/Notes - Contact Management Software - Customer Database - Customer History - Customizable Reports - Data Import/Export - Document Management Software - Document Storage - Drag & Drop - Email Management Software - For Financial Institutions - Forms Management - Graphical Workflow Editor - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding Software - Online Forms - Performance Metrics - Personalization Software - Reminders - Reporting & Statistics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Scheduling Software - Search/Filter - Shared Contacts - Task Management Software - Template Management - Workflow Configuration - Workflow Management Software ... and 22 more features ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Management Software](https://www.capterra.in/directory/30017/lead-management/software) ## Related Categories - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.in/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.in/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.in/directory/30917/mac-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (573 reviews) 5. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Simple and Efficient CRM for Small Teams" — 5.0/5 > **Verified Reviewer** | *16 March 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: User-friendly interface, easy lead management, and seamless integration with other Zoho tools—making it simple to track deals and organize customer interactions efficiently. > > **Cons**: Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams. > > My overall experience with Bigin by Zoho CRM has been good. It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited. ----- ### "Fast and Intuitive CRM" — 5.0/5 > **Mahesh** | *4 March 2026* | Capital Markets | Recommendation rating: 10.0/10 > > **Pros**: Fast and Intuitive. Thank you Zoho\! Keep producing and helping entrepreneurs with such great tools to maximise efficiency. > > **Cons**: Yet to figure out. However, feel that Zoho should provide a comprehensive tutorial video of using all features which can maximize the rate of adoption of Bigin. > > After using many CRMs, zeroed down to Bigin. Must say this is what we wanted intuitive for the senior members to use and fast for rest. ----- ### "A Reliable CRM for Real Estate Professionals" — 5.0/5 > **Verified Reviewer** | *4 April 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: It helps me stay organized, never miss follow-ups, and manage all client interactions in one place. The mobile app is also very helpful when I’m on field visits. > > **Cons**: At times, customizing fields and pipelines for specific real estate needs requires extra effort. Rest it is an amazing CRM to go for. > > Overall, it’s a great value-for-money CRM for real estate professionals who want to stay organized, improve efficiency, and scale their business without dealing with complex systems. ----- ### "Bigin CRM Put Our Sales on Autopilot: Easy, Secure, and Smooth" — 4.0/5 > **Ashish** | *30 October 2025* | E-Learning | Recommendation rating: 7.0/10 > > **Pros**: What stands out most are the automation features that save time and reduce repetitive work. Even team members who aren’t tech-savvy took to Bigin quickly, thanks to its simple and intuitive interface. Lead management is super smooth; capturing, tracking, and engaging leads feels effortless. The integrated email tracking means we’re always on top of conversations, which really helps with timely follow-ups. Security is solid, with clear access controls and user roles, and we’ve found the value for money to be excellent. Customer support is quick to respond and solves most queries without much back and forth. > > **Cons**: There are a few things Bigin could improve. We’ve hit a couple of minor bugs and issues here and there; but nothing show-stopping. > > Switching to Bigin by Zoho CRM has genuinely improved the way our team at WallStreetMojo works. We finally are moving away from tedious spreadsheets and scattered email threads, and now our whole process; lead management, sales pipelines, and communication; is organized and automated in one place. The dashboard view and easy updates mean everyone stays in the loop without manual follow-ups. ----- ### "Amazing Experience - Easy To Use" — 5.0/5 > **Sahil** | *4 June 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I use this CRM for all my teams : Sales, Marketing, Customer Service, Customer Onboarding etc.Almost 50 People are on it and using it almost every minute. We have also used the stage automations and did marketing automations via it. Our Champions love it. Specially the dashboard with call analytics and target meter is amazing. > > **Cons**: Dashboards are amazing Reward system and incentive release should be from there PI should also be sent from there 1 Zoom id should be integrated to all Stage transition should be better > > Its Simple, Easy To Use\! Time Saming Boosts Productivity Enhances Smooth Transition from any CRM Pipeline view Is Awesome Easily Customisable Dashboards are amazing ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.in/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data