--- description: Get information about Salesforce Sales Cloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.in/software/61368/salesforce Page: 1 / 752\ Next: [Next page](https://www.capterra.in/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18768 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18768 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - AI/Machine Learning - Access Controls/Permissions - Accounting Software - Auto-Dialer - CRM Integration - CRM Software - Call Center Management - Call List Management - Catalog Management - Client Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Profiles - Dashboard Software - Data Entry Software - Data Security - Document Management Software - Email Management Software - Email Marketing Software - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Job Scheduling - Knowledge Management Software - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Onboarding Software - Performance Management - Performance Metrics - Pipeline Management - Price Optimization - Prioritization - Progress Tracking - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling Software - Self Service Portal - Shared Contacts - Task Management Software - User Management ... and 53 more features ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.in/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.in/directory/31118/revenue-management/software) - [Revenue Recognition software](https://www.capterra.in/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.in/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.in/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5811 reviews) 5. [EngageBay CRM](https://www.capterra.in/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "Comprehensive CRM Platform for Handling Sales." — 5.0/5 > **MESHVKUMAR** | *21 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Salesforce Sales Cloud provides a complete platform to handle leads, accounts and opportunity and some of customer interactions in one place. I really like automation flows such as notify to admin when new lead has been created, and sending some personalized email to client and other user with easy in few clicks. This platform also integrate with other tools in the Salesforce ecosystem and supports nice collaboration between teams. > > **Cons**: Salesforce Sales Cloud is really nice, but the initial setup and some of customization really need some time and for new organization. And, the most is licensing cost can be really higher compared to other. > > Overall, I am having good experience with Salesforce Sales Cloud. It is scalable and reliable CRM that helps business to grow more and their sales process make more easy. ----- ### "Great Sales Platform with Strong Reporting and Customization\!" — 4.0/5 > **Anonymous User** | *19 November 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage. It has been very successful in cutting down on manual tasks. Rapid Customer support and Easy User Interface to undestand this software. > > **Cons**: The platform might seem a bit complicated for new customers, and getting everything set up right takes time and a skilled admin. Plus, it can get pricey, especially if you want add more modules or integration. > > My overall experience with Salesforce Sales Cloud has been very positive. It brought structure, clarity, and automation to our entire sales workflow, making follow-ups and reporting much easier. Once we completed proper set up and trainin, productivity improved significantly. ----- ### "Track leads, customise offers, analyse current trends using the Salesforce Sales Cloud" — 4.0/5 > **Alfiya** | *20 January 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: It has a really good predictive analysis using the Einsteins analysis. It provisions a more streamlined approach to track customer activities- likes , dislikes, etc. This helps in designing marketing strategies, advertisements in accordance to customer likings. I like the api integration it has to integrate with any other product which uses this customer information so as to provision a customised experience > > **Cons**: It has a relatively high pricing compared to similar products in market. Initially the learning curve is slow as it is complex to understand for the beginners. The UI can be made more modular and tailored according to customer experience > > I have been using this for 2 years, we have an interface in the backend where data from the Salesforce Sales cloud flows into the backend application and we have to refine it and look for leads, trends, customer likings. Using all this information we can make customised deals for probable customers and gain market. ----- ### "Top rated Deals and opportunities management software for B2B Industry" — 5.0/5 > **Verified Reviewer** | *25 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Customizations as per the business requirements and mobile app for field sales team working at different locations. > > **Cons**: Initial setup cost is high and also onboarding time is very high. They need to work on these two aspects. > > I am using this software for mainly opportunities and deals management and setting up the follow-ups for all my high priority deals. This software is also giving me the remainder for missed followup and now i am able to do my work efficiently using this software and able to track all my deals in single place. Also their reporting Dashboards are upto the mark with 100% accuracy. Very satisfied with this product. ----- ### "Sales force advantages over SAP." — 5.0/5 > **Ajay** | *3 March 2025* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: Ease of use for sales engineer. And simplicity in data analysis. > > **Cons**: MRP planning is much better sdp system compared to sales force. > > Sales force has advantages over other system in terms of minimal data entry , ease of use and sales data analysis. ----- Page: 1 / 752\ Next: [Next page](https://www.capterra.in/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data