SupportBeevs Vivantio Comparison

$13.00/month

$59.00/month

• Ease of Use

  4.5 (32)

• Features & Functionality

  4.0 (32)

• Customer Service Software

  4.4 (32)

• Value for Money

  4.2 (32)

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• Ease of Use

  4.2 (178)

• Features & Functionality

  4.2 (178)

• Customer Service Software

  4.4 (178)

• Value for Money

  4.3 (178)

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Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies.

Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.

• API
• Alerts/Escalation
• Customer Database
• Email Management Software
• Knowledge Base Management
• Queue Management
• Reporting/Analytics
• Support Ticket Management
• Tagging
• Ticket Management

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• API
• Alerts/Escalation
• Customer Database
• Email Management Software
• Knowledge Base Management
• Queue Management
• Reporting/Analytics
• Support Ticket Management
• Tagging
• Ticket Management

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• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• Chat