Lytics Customer Data Platformvs CrossEngage Comparison

$1,000.00

• Ease of Use

  4.1 (9)

• Features & Functionality

  4.4 (9)

• Customer Service Software

  4.4 (9)

• Value for Money

  4.2 (9)

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• Ease of Use

  3.5 (10)

• Features & Functionality

  3.7 (10)

• Customer Service Software

  4.3 (10)

• Value for Money

  4.2 (10)

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We serve mid-market to enterprise brands in the following categories: CPG, Retail, Media, Entertainment, B2B Technology and Financial Services.

The platform serves different industries and business models. The spectrum ranges from e-commerce to mobility and travel to the insurance industry, e.g. Deutsche Bahn, Scout24, Shop Apotheke.

• Activity Tracking
• Behavioral Analytics
• Customer Profiles
• Data Integration
• Engagement Tracking
• GDPR Compliance Software
• Personalization Software
• Predictive Modeling
• Real-Time Data
• Reporting & Statistics

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• Activity Tracking
• Behavioral Analytics
• Customer Profiles
• Data Integration
• Engagement Tracking
• GDPR Compliance Software
• Personalization Software
• Predictive Modeling
• Real-Time Data
• Reporting & Statistics

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat