HappyFox Help Deskvs Vivantio Comparison

$9.00/month

$59.00/month

• Ease of Use

  4.4 (93)

• Features & Functionality

  4.3 (93)

• Customer Service Software

  4.6 (93)

• Value for Money

  4.5 (93)

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• Ease of Use

  4.2 (178)

• Features & Functionality

  4.2 (178)

• Customer Service Software

  4.4 (178)

• Value for Money

  4.3 (178)

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Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.

Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.

• API
• Activity Tracking
• Customer Database
• Customizable Reports
• Help Desk Management
• Issue Scheduling
• Real-Time Chat
• Support Ticket Management
• Survey/Poll Management
• Surveys & Feedback

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• API
• Activity Tracking
• Customer Database
• Customizable Reports
• Help Desk Management
• Issue Scheduling
• Real-Time Chat
• Support Ticket Management
• Survey/Poll Management
• Surveys & Feedback

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat