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About BrainCert

BrainCert is a leading unified collaboration platform for the enterprise to foster team collaboration, deliver live training and more.

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Pros:

One o the things I like is that is has a lot of features and API. There's also, a way for my students to pay.

Cons:

I didn't use the software after purchasing, and it auto-renewed after I hadn't signed in for 11 months. Should be an easy fix but they refused to refund the $400 product.

BrainCert ratings

Average score

Ease of Use
4.2
Customer Service Software
4.2
Features
4.2
Value for Money
4.2

Likelihood to recommend

7.9/10

BrainCert has an overall rating of 4.3 out 5 stars based on 220 user reviews on Capterra.

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Filter reviews (220)

Renjith
Renjith
Design in India
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

BrainCert - The E-Learning Platform With Global Reach

5.0 2 years ago

Comments: I had a great experience with BrainCert. It was easy to set up and create my own learning platform with their variety of features. Their customer service was also quick and helpful when I had questions about the program, so I felt confident in using it. The UI was intuitive and user-friendly, making it easy to navigate and find what I needed quickly. Overall, BrainCert is a great platform for creating an online educational course.

Pros:

I liked the ease of use and features included in BrainCert. The platform offers a variety of features, such as drag-and-drop content uploading, interactive tools, scheduling and invoicing, and customizable quizzes to promote engagement with students. Additionally, course designers have access to flexible payment options, enabling them to collect payments quickly from their customers.

Cons:

The least liked thing about BrainCert is the limited customization options when building course content. The platform does not allow for much design customization, which can make courses feel a bit generic. Additionally, there have been some reports of technical issues that caused courses to load slowly.

Rahul
Co-founder in India
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

All in one solution for all your e-Learning delivery system

4.0 2 years ago

Comments: Overall I am happy with the product and looking forward to its continuous development and support from the founders.

Pros:

Virtual classes and screen sharing is the most important feature which can replace my zoom.

Cons:

User interface is not modern and starting a quick meeting is not easy

Daniel
Teacher in Brazil
E-Learning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Some good features, but it needs improvement

3.0 5 years ago

Comments: Overall I didn't like my experience, especially because in the last two weeks one of my students was not able to join the room. She lives in Italy and reported that she was seeing the message "Waiting for presenter". I am currently testing some other e-learning platforms because the company where I work is in the process of implementing online classes for all students from its franchisees in Brazil.

Pros:

My favorite feature is the audio and video streaming service. It works pretty well. The whiteboard is very useful, but typing on it is not not working well. Some students have also reported that my text was not being displayed in the intended place - sometimes it was partially not visible for them. Sometimes text boxes are copied from one slide to another automatically. Changing the size of fonts doesn't work properly, too. Besides, the system doesn't save the font settings from one slide to another. I like the break-out room function, but it's really a pain on the neck to work with it. The voice and video transmissions have apparently improved, but I have had to use some other conferencing apps concomitantly to have a good voice and video transmission.

Cons:

I really liked all the features that the platform offers, but all of the them have issues that impact the users' experience. Some of them were mentioned in the previous question.

BrainCert Response

4 years ago

Hi Daniel! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest. Regards, Team BrainCert

Glynis
Director in Australia
Higher Education Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Good but a few hiccups

4.0 5 years ago

Comments: It is a good product, and I am happy I am using BrainCert. As with anything, there are things for improvements. When having difficulty with some of the BrainCert functions eg Tests, Assessor/admin roles and Virtual class recording I emailed support and skyped the person who sold me the product. The reply to my questions is slow. This is frustrating because students are complaining about my college and the platform. It does not look professional. Waiting for answers for a couple of days is not good. I think I have contacted support about half a dozen times for help. I have only started BrainCert fairly recently. So I only really need help in the beginning and then I would be do everything myself.
Before asking for help from support I read the training information and viewed youtube. However, some of the problems I am having are not covered in this training​. Most problems that have occurred​ I have handled myself except for the ones mentioned above.

Pros:

Easy to use. The appearance of the platform, some of the functions. virtual class, however, read below Generally speaking, ​the students find​ it easier to use than the past platform from Wiziq

Cons:

It can be a little too complexed in adding extra 'admin or assessor' as a role. Setting up the roles is easy however understanding each function of each part of the role needs to be explained better. The same for adding tests. In regards to the virtual class recording. It could be more streamlined. For example. When a virtual class is recorded it would be better for the recording to be assigned to a students dashboard for easy access. Instead, I have to email a virtual class recorded link to each of my student who are in that particular course. This is a lot of extra work, and a bit of a waste of time. I approached to ​support and he told me this is what I have to do. IF there is an easier way of allowing access to the virtual class recordings please let me know. I would like to use this function often.

Marla
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Real Estate School Review

4.0 4 years ago

Comments: Braincert customer service has been very helpful throughout the setup process as well as moving forward with using the program. They are very quick to respond. Overall we are very please with the ease of use and the features.

Pros:

Tests were easy to create. Courses were easy to create. Video capability is a must for us and Braincert makes that possible.

Cons:

Using the course completion certificate feature does not work for us because we have to issue custom certificates. Sometimes the program will boot out a student who is working in the platform.

BrainCert Response

4 years ago

Hi Marla, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

Amar
Systems admin in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

BrainCert Enterprise LMS review

4.0 5 years ago

Comments: It has made sharing videos and quizzing clients a breeze.

Pros:

Being able to embed videos from a lot of different places and not being forced to pay for storage because our videos are hosted on Amazon AWS S3

Cons:

At first the system had a lot of bugs, most of the promised features hot a wall. Subsequent updates and chats with support brought these bugs to their attention and now things are going way better and a lot easier to use. My least favorite thing is how slow the back end is. To get a list of users usually takes a full minute to load. Then entering each user to edit something takes just as long.

BrainCert Response

4 years ago

Hi Amar, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

Rahul
Developer in India
Information Technology & Services, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Brincert E-Learning : Virtual ClassRoom API Review

4.0 5 years ago

Comments: Me and my client very impressed with the product. I have suggested him to integrate it on our platform. Hope for new suggested features to be added soon.

Pros:

1. Authority Structure During Session :- Instructor can allow/disallow Mic, Camera, WhiteBoard access etc of attendant. 2. Recording and storage process of session. 3. Code Editor & Formulas adds more value to session 4. Individual and Common session chat is also very useful. 5. Upload documents to whiteboard feature is very smooth in use. 6. Allow attendant to be an instructor is very awesome.

Cons:

1. API structure has limited access features. 2. Cannot invite someone using api structure to join session. 3. Screen-Share feature in virtual classroom not available. 4. API level should have various session chat log access. 5. Important Notes feature to download by attendee may add more value to session. 6. Missing Rating feature to session which increase overall experience of Instructor in improvement. 7. Embed Session to user website using Iframe will be more friendly. I think you suppose to add embed feature and it will be easier for non-technical users .

BrainCert Response

4 years ago

Hi Rahul, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

Marcelo
CEO in Ecuador
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

BrainCert, great tool but difficult to manage

4.0 5 years ago

Pros:

Great look and feel - very profesional Easy set-up Complete LMS platform Multiple question types Easy csv question upload

Cons:

Difficult to navigate and find the components Confusing navigation between courses, questions, exams Several actions can't be undone Expensive for small courses

BrainCert Response

4 years ago

Hi Marcelo, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

DingChing
Manager in Taiwan
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

An all-in-one professional learning platform

5.0 5 months ago

Comments: BrainCert helped me overcome the challenge of creating an integrated learning platform. I had previously searched for many online learning software options, but they often lacked some functionality. However, BrainCert has been continuously updated, and in the past two years, it has added many more modern interactive features. If you are looking for an ideal learning platform, you can start with this one, which can save you a lot of time.

Pros:

I really like its all-in-one learning platform. Whether it is web design, product bundles, coupons, course listings, scheduling online courses, gamification features, or even virtual classroom and forum functionalities, it has everything included. You can save a lot of trouble connecting different tools.

Cons:

I want to have a feature that allows students to book online courses by themselves. Currently, it does not have this function and requires manual arrangement.

BrainCert Response

5 months ago

Hello DingChing, Thank you for your detailed review and for highlighting the comprehensive features of BrainCert. We're thrilled to hear that our all-in-one professional learning platform has helped you integrate various functionalities seamlessly, saving you time and effort. Regarding your suggestion about a feature allowing students to book online courses by themselves, we truly appreciate your feedback. Our team is always looking for ways to improve and enhance our platform, and your input is invaluable to us. We will certainly take this into consideration for future updates. Thank you once again for your support and for sharing your experience. Best regards, BrainCert

Olwafemi
Lead Instructor in Canada
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

A Product to Beat

5.0 6 months ago

Pros:

I have used other LMS platforms but one thing I can say is that the Braincert team took the best things from every of these platforms amongst other cool features and baked it into a well priced product. From the get go, it has everything you need especially if you are an instructor who is also intereseted in selling shippable products and above all, easy to use. The customer support is top notch too.

Cons:

I have been using this for less than 6months now. I have no negative review about it

Daniel
Founder in Czechia
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Effective!

5.0 2 years ago

Pros:

Its very effective in its role. and unexpensive compared to other solutions!

Cons:

Hope there will be future updates, but lets see.

Abinaya
Assistant Proffesor in India
E-Learning, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

One tool for all Online Teaching needs

5.0 3 years ago

Comments: BrainCert solved our problems we faced to continue our classes, conduct exams, and monitor our student activities. Student attendance report in a virtual classroom; assignments in LMS helped us to track student strength and weakness, gamification a significant feature we used to build the competition between students to improve learning pace.

Pros:

LMS platform is user-friendly and seld explanatory. Course bundles is feature that helped us to club the courses and make the students to attend one by one using the rules option, tests platform combined with Virtual Classroom for conducting exams solved our problems during pandemic. Onboarding students, create groups, and assign courses/tests is easy and simple. Student interaction is seamless with virtual classroom. Wonderful experience with BrainCert LMS.

Cons:

No drawbacks until now. BrainCert ticket system helps us to raise the issues, and they resolve those issues within a day. They provide call support if there is any issue persists more than two times.

Shreya
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Amazing E-learning platform with awesome features

5.0 11 years ago

Comments: BrainCert gives a great first impression as its easy to see where you need to navigate to if you are a student, instructor or organization. Clean crisp layout that is engaging and informs the reader about what BrainCert does. BrainCert packs a tons of features that I did not find anywhere else. The Virtual Classroom software was indeed the most amazing tool to conduct live tutorials and classes that I enjoy most. My students love it, especially the whiteboard, audio&video chat, uploading presentations and lot more. I can also record the classroom session as a high-quality video and share it with my students who missed the class. BrainCert has one of the best online testing software that I ever come across. I have done an extensive research, and this is the best. I can create tests in different formats such as Study, Certification, Custom and Search modes with so many options to choose from and customize it to suit my test delivery needs. Also, BrainCert has scoring algorithms such as Standard, Partial-Credit, and Adaptive (similar to GRE/GMAT scoring) that makes it very unique. I can upload all my existing content such as PowerPoint slides, word & PDF documents, audio/video files and create tutorials which I can use as course materials when creating a course. When BrainCert says "create and deliver e-learning content in minutes", they really mean it. I can sell both courses and tests separately and make money. This is something that I really liked. BrainCert deposits the money immediately after each transaction to my Stripe or PayPal account thus cutting down the middleman. I have seen in other educational platforms where they release the money only after 30 days. This is why I like BrainCert a lot. If you are looking for an online LMS for your company, or an online tutoring platform to teach students and also earn revenue, then look no further. BrainCert is the way to go. Also, all their paid plans include a 60-day free trial (crazy generous).

Pros:

BrainCert offers a generous 60-Day FREE trial to try out all the premium features. BrainCert is super easy-to-use and allows selling both tests and courses.

Cons:

None so far. It packs a ton of features and the pricing is super cheap when compared to all other competition.

Victoria
Reading Tutor in US
E-Learning, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Braincert for one-on-one reading instruction

4.0 6 years ago

Pros:

This platform works very well for one-on-one reading instruction for kids in grades 4 and up. Sharing a screen with a student helps focus the student's attention, and using the writing and highlighting tools on the shared screen allows me (the instructor) instant feedback on the student's understanding. Misunderstandings can be cleared up immediately, before the student can learn bad habits from their misunderstanding.

Cons:

While it generally works well, customer support is hard to access when there is a problem. It can take days to hear back from the company.

BrainCert Response

4 years ago

Hi Victoria, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

Mukesh
zOS Solutions Architect in US
Financial Services Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Real Life Scenarios

5.0 5 years ago

Pros:

I used Braincert tests for my AWS Solutions architect as well as AWS Sysops exams. Both exams had multiple questions that were based on real scenarios. I feel they are worth every money!! I appreciate the hard work done on putting these tests. Thank you!

Cons:

Variability of scenarios and number of tests with detailed explanations.

Fiwa
Fiwa
Software developer in South Africa
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

E-Learning Platform Review

3.0 6 years ago

Comments: Since the last time I used it it was great, but I honestly think it could be made more user friendly. I do give it a 10 for reliability though

Pros:

All progress is automatically saved, you don't need to retype stuff.

Cons:

For a specific course, it took too many clicks to get to the specific task or assignment I needed to complete

BrainCert Response

4 years ago

Hi Fiwa! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest. Regards, Team BrainCert

Alex
CEO in Taiwan
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Highly Recommend the Virtual Classroom product and working with Braincert

5.0 6 years ago

Comments: The Virtual Classroom has allowed us to connect with our students that we would not normally be able to reach. The product is intuitive and we have received fantastic feedback from our students.

Pros:

The ease in which it can be integrated. The cross browser support is excellent. The virtual classroom is particularly user friendly and intuitive to use. The customer support has been awesome - the team always responds to my queries and have taken a lot of time to explain the product and how to optimally set up the server's for my clientele. The convenience to share files and worksheets with students.

Cons:

The screen sharing function does not always work

Eamonn
Company Leader in UK
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Support tickets - take over 24 hours for response

3.0 6 years ago

Comments: Mixed - It would be really cool if tutor and student could enter the class in advance (10 minutes). But we have the basic version I think this is a feature of the more premium product

Pros:

The class works and functionality is good

Cons:

The ticket response in my experience is abysmal - If you have a problem you can wait 48 hours plus. 24 hours is a good response time for Braincert. It's clear the ticket is not handled by one person so the agent can respond with the same question more than once. If they have not understood the question or ask the same one twice then you can be the best part of a week to get action on the issue.

Robert
Principal Solutions Architect in France
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

BrainCert experience

5.0 3 years ago

Pros:

Very Professional Content of the courses Passing the course score means in general passing the real certifications

Cons:

Expired courses after a period of time.

Rachel
Auditor in US
Accounting Software, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

CPA review course

5.0 3 years ago

Pros:

The interface of the software is easy to navigate. I love that I can keep track of which sections I have went over by clicking the Learned button.

Cons:

It would be helpful to be able to reset the progress for when I want to review a section.

Carrie
Executive Director in Germany
Fine Art, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Not Perfect, but the Best I Could Find Online

2.0 6 years ago

Comments: My overall experience is mixed. I think it has good things to offer, but the things that aren't quite working right are taking too much productivity time out of my work time.

Pros:

Test set up was easy. There is a way to preview what your test takers are going to see.

Cons:

The certificate creation was and still is not easy to navigate, and I still don't have a professional looking certificate that I can have sent to people when they complete the program. I have tried contacting the customer service center and have received spotty service and no real solutions. I have also had trouble inviting people to take tests because their email server saw it as spam. This resulted in many angry customers on my end who emailed me . Then, I had to email Brain Cert and try to find out why the invitees were not receiving the information. It was a lot of wasted time and made me feel super annoyed. I think Braincert is still ironing out some bugs, and I'm hoping it happens sooner or later. I'm also hoping I can find a few hours in my schedule to revisit the certificate situation because printing them (that I made on my computer) and hand mailing them out is ridiculous.

BrainCert Response

4 years ago

Hi Carrie! We apologize for the inconvenience caused. BrainCert is constantly working towards making the user experience seamless. Please write to us about your problem on "[email protected]" and we will try to resolve it at the earliest. Regards, Team BrainCert

Sonny
Sonny
Senior Management Consultant in US
Verified LinkedIn User
Accounting Software, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Best Platform for the price

5.0 8 years ago

Pros:

It saves money and increases efficiency, It helps businesses work more easily with external parties and clients. It inspires innovation and enables you to share ideas.

Cons:

Perhaps to add collaboration module to it. That way the product can add value to the users. Since collaboration is on the rise, users can use one product rather paying for different products.

Verified Reviewer
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

BrainCert is an easy use and hassle free software

4.0 8 years ago

Pros:

1. Easy to use and setup 2. Live video streaming is mostly uninterrupted 3. LMS has many features 4. Their testing platform is well devolved 5. Value for money

Cons:

1. Their support team response needs to improve : Needs to be quick 2. Their support is not available on call. Often it takes 3-4 email conversation to make their team understand the issue.

Jennifer
Owner in US
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fits most needs

4.0 5 years ago

Comments: Just used for hosting video recordings and online practice tests. Would like to use for live classes if quality improves.

Pros:

Easy to use. Fits most needs. Would like to utilize more.

Cons:

Virtual live classroom and recordings. No longer use this function.

BrainCert Response

4 years ago

Hi Jennifer, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert

JATIN
Project Lead in India
Computer Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Brain Cert- Used for Mock test

4.0 5 years ago

Comments: I had purchased a course on Brain Cert for clearing one AWS certification.
Some of the questions were useful but there were lot of new things in the exam.

Pros:

1. Navigation is easier 2. Content was ok

Cons:

1. Initially, it was challenging for me to go back to previous exam sets.

BrainCert Response

4 years ago

Hi Jatin, Thank you very much for sharing your valuable feedback. We will forward your feedback to the concerned team and will update you, please write to us at "[email protected]". We would love to hear from you! Regards, Team BrainCert