17 years of helping Indian businesses
choose better software
About inspace
inspace enhances employee experiences and collaboration for a seamless, connected, and efficient hybrid work environment.
I like the idea that is being implemented. On paper, it solves an issue for the workplaces that do not have desks allocated to each individual.
It isn't well supported, the app is VERY buggy. User experience in general is very poor on both iOS and android.
Filter reviews (14)
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Filter reviews (14)
Great Program!
Pros:
The ability to manage our office's floor plan
Cons:
I do not have anything for improvement at this time.
inspace Response
last year
Thank you for taking the time to leave your review of the inspace platform! We appreciate your kind words and will continue to give the best experience we can to help manage your office's floor plan.
D.Diniro- inspace review
Comments: I do like inspace and would recommend it to other companies
Pros:
I like the map layout feature. I also like the organization of the platform as a whole and that it is user friendly to all. In addition, our specialist [sensitive content hidden] has been exceptional
Cons:
What I like least about inspace is that we are capped at 50 users for our specific plan. We have over 100s of employees in our organization and 50 users needs to be increased to more for a basic plan. In addition, I so not like that the admins do not get a separate alert for when I user books. Instead I have to refresh the page making it chaotic for last minute bookers if we have a busy day filled with reserved rooms
inspace Response
last year
Hi Danielle, thank you for taking the time to leave your review of the inspace platform! We're glad to hear about your positive experiences using our platform and that you find it so user friendly. For adding new users, you have the ability to add additional users beyond the initial contract whenever you would like. This can be done through Stripe in the billing section. Your suggestions for improving admin alerts are on our radar! We really enjoy working with you!
Thoughts
Pros:
i like the idea that is being implemented. On paper, it solves an issue for the workplaces that do not have desks allocated to each individual.
Cons:
I feel like the app is not very responsive which is a big problem. Every single time I select a date and book my space for that day (which is not today) it reverts back to today which makes it impossible to see whether your reservation has gone thru. Multi day selections for booking is also a headache. I don't have to select the same seat every single day but it would be ideal to be able to exclude (or include) the potential seats that you'd like to book (or not book) and the app reserves it for you. Also, I do not like the booking cancellation journey.
inspace Response
last year
Hi Baris, Thank you for your feedback, our goal is to enhance workplaces and give you the tools to succeed. We're sorry to hear that you have been experiencing issues with the date/time selection and cancellation when booking a space. You should be getting a notification immediately saying "Congratulations! Your space is reserved!" We've taken note of your feedback and worked to improve these aspects of the Mobile app, especially with the booking aspects. You can see all of your bookings in the "My Bookings" tab in the User Hub screen as well as in the Calendar View. For the cancellation journey, you have the ability to check the "My Bookings" area to see your booking details and cancel any bookings with a single click. Thank you for your idea to exclude (or include) potential seats that users commonly occupy (or don't use) and have inspace automatically reserve it for users. This is something we have recently built and is now available through our AI feature! AI will remember your favorite desk and favorite coworkers to sit next to. If you would like to learn more about this feature, here's more information: https://inspace.app/workplace-ai
Frustrating app, has potential
Comments: frustrating.
Pros:
the features and functionality enable a flexible working environment.
Cons:
It isn't well supported, the app is VERY buggy. User experience in general is very poor on both iOS and android.
inspace Response
last year
Hi Clare, thank you for your comments on the functionality we provide to enable a successful flexible working environment. We're sorry to hear that you have been experiencing these bugs with the mobile version of the platform. Please let us know whenever you experience a bug by reporting it here https://inspaceapp.atlassian.net/servicedesk/customer/portal/2. We want to ensure you have the best user experience possible and your feedback is instrumental in achieving this. If you are open to have a quick chat with us, we would be happy to schedule a call https://calendly.com/inspaceapp/inspace
Inspace Review
Pros:
I liked how it allowed me to reserve a time and space for studying at my school which has a lot of study rooms but even more students always in them.
Cons:
It was hard to use at first but got easier.
inspace Response
last year
Hi Saksham, thank you for taking the time to leave your review of the inspace platform! We're glad you found value in reserving study spaces at your school. Your feedback is appreciated and we will strive to make the initial learning curve even more user friendly.
Inspace improvements
Comments: It has been nice, not so bad though. I've learnt how to deal with the aforementioned problems. Would be better if they're not there though
Pros:
It's a nice idea to book your desired seats within the office rather than sit at the same desk everyday
Cons:
How the app does not load well and how you can lose seat booking at times. And how you can not book two seats at a time( e.g: for yourself and for your colleague etc)
inspace Response
last year
Hi Shayan, thank you for taking the time to leave a review of the inspace platform! We're always looking for feedback and appreciate what you've mentioned. The ability to book a space for yourself and another coworker is a great idea and we have this available. To activate this, please have your admins toggle the "Coactive" option in their space settings.
Inspace is a great product
Pros:
I like the ability to reserve seats within a space
Cons:
They are just starting to integrate it with Google Calendar so we could not do everything we needed with it just yet but their customer support was very accommodating.
inspace Response
last year
Hi Will, thank you for taking the time to leave your review of the inspace platform! It's great to learn your reasoning for switching to our platform. We're glad to hear you've been using our Google Calendar integration! Could you please let us know your specific needs with the integration that you need? Here is a link to our integration on our Help center which outlines the full extent of the integration capabilities: https://inspace.app/help-center/google-workspace. If you have something else that you would like to be included in the integration, please let us know and we'll be sure to include it if it is not already made available! Additionally, if you would like to check on the progress of new updates, please look at the release notes here: https://inspace.app/release-notes.
Great tool!
Pros:
Helpful and easy to use! Good to have in a bush office
Cons:
The check in feature is clunky and ultimately not necessary
Desk reservation user-
Comments: so far its higher end of 8 out of 10
Pros:
user friendly and its easier to book, especially the layout is accurate
Cons:
could have easy summary or better dashboard
Inspace for fluid work environment
Pros:
It was great to see a map of the office and be able to reserve any spot, the map was very accurate and detailed
Cons:
Generally it is working pretty well, the chip on the desk looks very clean and natural, it doesn't cause any problems. Sometimes I forget to put my phone on the chip, but the app will remind me and ask me if I want to use my reservation, so at that point I just put my phone on top of the chip, it is not an inconvenience at all
inspace Response
last year
Hi Maria, we really appreciate your kind words on the platform! It's great to learn that the booking process has been working so seamlessly for you. We are glad you found the inspace devices so beneficial to your experience!
Desk booking is inconsistent between employees, showing different reservations.
Comments: It's ok. It is functional, just not perfect.
Pros:
The UI is very clear.
Cons:
- Often viewing bookings between users is substantially different, where the same desk may show as booked on one device, and free on the other.- Choosing dates / times to reserve a desk is buggy and often requires multiple attempts to choose correctly.
inspace Response
last year
Hi Max, we're glad to hear you find the UI very clear! Thank you for addressing your experiences and concerns with the desk availability and reservation times. We released a new version of the app that improved the reservation process. We're actively looking into these reports to ensure a user-friendly experience and make the process even easier. We would love to hear your feedback on the update, if you have availability, book some time with us here: https://calendly.com/inspaceapp/inspace. Your feedback is what helps us improve!
Great product
Pros:
I like that I can both schedule a room ahead of time in my calendar or I can book an empty room when I walk up.
Cons:
If my personal device doesn’t have NFC support then I can’t directly check into a room.
great tool
Comments: good
Pros:
easy to use, bookings of the space. will be using in the future.
Cons:
would like it to be easier to book multiple rooms
inspace Response
last year
Hi Diana, thank you for your feedback, we're excited to hear that you will be using our services in the future! We are always looking for ideas to make the platform more user-friendly. For booking multiple rooms, which aspects would you like to see streamlined? We would be happy to hear your thoughts over a 15-min call if you would like: https://calendly.com/inspaceapp/inspace.
Inspace Trial Review
Pros:
I only did the trial on desktop. It was straight forward and easy to use. It helped streamline the booking process.
Cons:
The design section was a bit confusing to figure out.
