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imc Learning Suite Reviews

About imc Learning Suite

The imc Learning Suite is an enterprise LMS that makes learning more enjoyable for learners while reducing complexity for managers.

Learn more about imc Learning Suite

Pros:

Implementation project was delivered in time and on budget. Many, many useful out -of-the-box features available.

Cons:

The rather limited standard features. The IMC servicedesk & ticketing system.

imc Learning Suite ratings

Average score

Ease of Use
3.8
Customer Service Software
3.8
Features
4.2
Value for Money
3.8

Likelihood to recommend

7.2/ 10

imc Learning Suite has an overall rating of <span class="">4.1</span> out 5 stars based on <span class="">13</span> user reviews on Capterra.

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Filter reviews (13)

Michael
Michael
IT Specialist - Application Owner in Switzerland
Verified LinkedIn User
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Expert LMS for Pros

4.0 5 years ago

Comments: Actually, we are using version 2013 (Innovation Pack 2013.10.5). It covers all our needs to bring and manage required learning contet to our users. It's an expert system. You need to know what you are doing. With this software you'll have a kind of swiss army knife. We are using only a part of all functionalities. This product is extremely reliable and the support organization at imc is well built, if you have questions or problems.

Pros:

This Learning Management System delivers all you need in a corporat environment. You can define learning materials, build courses and programs, book and prebook courses, build workflows for required courses and define chasing e-mails for missed due dates. The frontend for end-users can be customized for your needs following corporate identity and design guidelines. On the frontend you can define where to place a number of predefined content blocks. In course rooms every content attribute can be freely customized. Even language details in the frontends can be configured. You are able to configure different user roles and groups.

Cons:

The User Interface needs getting used to. It's an system for experts. A user who works one time a month on managing courses or attendees, is a bit of lost in the system. You need to have dedicated users for managing courses, which will work on it full-time. The data model behind the scenes is really old. Database tables have no references between each other. Without any documentation or expert guidance from IMC you are lost if you try to build your own select statements.

Aswin
Project manager in Germany
Machinery, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

TRUMPF Feedback

4.0 last month New

Comments: Overall the product is good to use for the Training Management. But there are lot of limitations and it is not easy to have a workaround or a competent business consulting or a bug fixed in a shorter time.

Pros:

Good and supportive service desk. Account Management is very helpful and quick to respond in case of escalations or short term wishes.

Cons:

Most of the changes are either rejected from the product management. There is no solution to change the language flag in the catalogue and also no solution to select multiple locations for the same course template. Expansion of booking form per course and adding it to the reports is not easy. The system does not identify the manager automatically and require them again to confirm the booking again even though they themselves booked it

Christophe
Learning and Development Advisor in Belgium
Logistics & Supply Chain, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

IMC Learning Suite Review

3.0 2 months ago New

Comments: It's complicated ;-)
It's complicated ;-)

Pros:

Not so easy to answer this one... The basic features work OK, but that's about it.

Cons:

* The rather limited standard features * The IMC servicedesk & ticketing system

Benjamin
Sr. Product Manager Eduction Platform in Austria
Medical Devices, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Highly recommendable for complex LMS use cases

5.0 3 months ago

Comments: We can recommend imc Learning Suite fully, especially when you have to cover a more complex use case with several different user groups, clients and you need sophisticated LMS features. If you have to cover a simple use case with one single target group (e.g. employees) and you do not need any special features, another LMS vendor can probably also do the job.

Pros:

* Very reliable implementation partner. Implementation project was delivered in time and on budget. * Many, many useful out -of-the-box features available. Much more than many other LMS offer. * High configurable LMS backend reduces need for customizations significantly. * Broad range of APIs allow easy integration with other platforms * Integration with IMC Express authoring tool allows easy translation and maintenance of courses. * imc has a lot of experience with real global use cases incl. China and Russia. Other vendors were not able to cover such use cases because of missing data privacy features.

Cons:

* User experience is OK, but could be more user friendly and intuitive. * Backend is very detailed and requires thorough user training.

Robert
Manager Technical Service International and Training Coordinator in Germany
Medical Devices, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Feedback 2024

4.0 last month New

Comments: Good platform that allows you to realize most of the tasks. There are also regular new features that bring the system forward. However, for new admins or admins who do not work in the system on a daily basis, it is sometimes hard to manage. All established routines run smoothly.

Pros:

As administrators, we have various options for adapting the system to our needs without the need for IMC support

Cons:

The text/email editor (not full HTML; limitation of characters) is bad. A lot of manual work when IMC introduces a new feature that should be used for existing courses/learning paths.

Hans
Expert in Austria
Insurance Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Almost everything is possible, with a little time and some money

5.0 last month New

Comments: If you got the idea of the system, it's easy to explore new features and use them.

Pros:

An Admin is allowed to do so many things without a consultant. You're able to configurate almost everything. For every purpose the system can be used. If something's missing, im-c will create it.

Cons:

Create your own guidelines for functions you don't use so often. Although the habndling is the same on every page (exept Channels) some features need special knowledge.

Fredrik
System manager in Sweden
Nonprofit Organization Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Uppsala kommun

4.0 2 months ago New

Comments: Great and powerful tool. When you understand it is works great.

Pros:

The flexiblity and the great support team

Cons:

New features cost money. They should be included as updates. Some things is hard to set up for users that is not in the system everyday. More manuals and helptexts.

Alena
Specialist of training in Germany
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

big space for improvemnet

3.0 last month New

Comments: its working, but with a lot of issues which are repeated

Pros:

automatic correspondence, reporting is ok

Cons:

many bugs, mistakes which were not explained. long time of response to reported issues

Jamie
Consultant in Australia
Used the Software for: 6-12 months
Reviewer Source

Excellent user interface, broad and deep functionality out-of-the-box, very configurable & flexible

5.0 7 years ago

Pros:

A really comprehensive and professionally built suite of eLearning capabilities that can be adapted (and re-adapted) to fit any organisation - the more complex the need the better it performs against alternative options. The ability to easily setup individual/groups, programs with a variety of different types of profiles, and the management of all of this is a key differentiator. All the new types of eLearning capabilities like micro-learning, gamification, badges, continuous personal development, `and Learning Management , proof of competency, and a load more features besides that are configurable `out-of-the-box. Because IMC also offer customised courseware and great off-the-shelf content through partners, makes managing the whole eLearning so much easier to do. The new `process guide toolkit that is scheduled to be released soon promises to be a major advantage as it offers context-sensitive `just-in-time guidance and help at the point of need will be invaluable for complex and constantly changing requirements.

Cons:

The service locally is good and very responsive, but the need for special bespoke features and customisation that needs to be done in the Germany HQ can be a bit slow. The backend activities relating to configuring all the rich functionality was quite cumbersome up to recently, but I understand the new version with a more intuitive GUI is supposed to fix this. The system documentation - which is a symptom of the back end was a bit ordinary, but I understand the new `process guide software toolkit will significantly reduce the need for the document.

Elisabeth
Hr manager in Germany
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Best lms and great team

5.0 6 years ago

Pros:

Absolutely customizable and amazing functionalities. Nice look and feel

Cons:

Nowadays i am absolutely happy with imc

Raimund
Technischer Trainer in Germany
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Auch ein LMS lernt nie aus.

4.0 2 months ago New

Pros:

Der hohe Grad an Grundfunktionen aber auch die Flexibilität selber Veränderungen und Anpassungen vornehmen zu können.

Cons:

Die Vorteile können auch Nachteile sein wenn es keine Hilfe oder manchmal auch einen Wizard für Funktionen gibt.

Simone
Organisation in Germany
Wholesale, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Organisation ZehnderAkademie

4.0 last month New

Comments: Wir haben eine gute Zusammenarbeit mit imc - vielen Dank!

Pros:

Das Gesamtpaket gefällt uns gut. Wir sind zufrieden.

Cons:

Sobald sich die Anzahl der Kursvorlagen erhöht, wird die Übersicht unübersichtlich.

Andreas
Strategischer Einkauf in Switzerland
Health, Wellness & Fitness, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Produkt leider nicht auf dem Stand der Technik

3.0 last month New

Comments: Sehr träge in der Umsetzung von Ideen, es fehlt der Wille das Produkt weitervoran zutreiben. Wir sind kurz davor ein neues Produkt zu evaluieren.

Pros:

Produkt ist eine gute Basis für die Unterstützung der Ausbildungsabteilung.

Cons:

Produkt weisst Sicherheitstechnische Mängel auf, wurde durch BugBounty Programm geprüft. Keine Änderung geplant.