Outfield Reviews

Great tool for organizing dealer data. Better UI than previous software we used. Easy to use.

Comments: Better intel from the field on our dealers merchandising and valuable feedback.

Pros:

It's ease of use. Uploading accounts was a breeze. Checking in to dealers also very easy. Forms are intuitive and easy to use. Our team enjoys using the software, very few bugs so far. Makes admin of the software easy for me. Reports are easy to forward and to read for our internal team.

Cons:

Would like some more organization options ie. dealer by volume, dealer by type. Would like to be able to add more than 5 photos.

Outfield is a powerful tool for a rapidly expanding field team.

Pros:

An indispensable tool for quantifying field team activities. The news feed helps keep remote employees connected and up to date. The Outfield team is super responsive and supportive. Features are added constantly.

Cons:

It can be hard to sort through all of the incoming information as a team member so filter options would be very helpful. Sometimes buggy (iPhone X). However, bugs are fixed fast and new features are always being added.

it needs more features such as location awareness, proximity alerts, followup alarms

Comments: real time reporting

Pros:

easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great.

Cons:

when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook.

Simple and powerful tool

Comments: I can plan better my visits and can work faster and easier, and have more time for other matters

Pros:

That you can set it up with what is needed and makes your life simple and have all data needed to make good work and business decisions also you can have a history of growth and detail pictures of looks changes etc

Cons:

That it will not aloof sometimes to save the work but is been fixed now!!!! So you would do all the work and it will not alloud to save it so you'll have to start again I think the problem was how the questionnaire was set up by the company

Definitely the most convenient reporting tool I've had the privilege to use.

Comments: The benefits we saw was actual time spend on the back end instead of things just reported. Gives us the hard numbers from the actual time spent at a check in. Helps streamline out network of communications between all different teams.

Pros:

The ease of visibility to my teams. Provides simple solutions to escalations we see in the field and provides insight for partners to show off all the awesome things they are doing on their own.

Cons:

Can't backdate meetings or events if no cell phone service to report. Then when we do have the opportunity to report it reflects on the wrong day from the admin perspective. A solution to be able to specify a date of an event if we are unable to check in at that time.

I am constantly experiencing issues with getting updates to my tablet

Pros:

I don't care for this at all. I am constantly running into problems with updates being sent out that are not compatible with the device I am already using for the program.

Cons:

Very difficult to use. Not user friendly. I don't care for this at all. I am constantly running into problems with updates being sent out that are not compatible with the device I am already using for the program.

Easy to use and navigate through the app

Pros:

Being able to capture information that can be used for future visits. Easy to navigate from screen to screen. Gives visibility to other team members.

Cons:

Uses lots of battery life. Need to have a portable charger at all times when using the app. App is also slow when cellular signal is week.

I love outfield so easy to use

Pros:

It's versatility and ease of maintenance. All of us can login and see the same information and growth.

Cons:

The only thing that has verb difficult with this software are the software updates causing issues with syncing

Love it!

Comments: Outfield is quick with their customer service and bugs are fixed quickly.

Pros:

Very easy to use! I have to use this software for my job which requires me to check into certain locations.

Cons:

It's had a few bugs over the years with syncing issues. Sometimes, my days work will be wiped and I can't do anything about it.

Outfield is a fantastic tool for tracking sales activity and keeping current on all sales calls.

Pros:

What I like most is the ability to recall what I've discussed on previous calls with customers. I can also keep track of when I visited each customer so I can ensure that customers aren't going too long without a visit.

Cons:

I have to be honest, there's nothing that I don't like about the software. I like that the customer service team are always on top of any bugs and small fixes that come along and they ensure things are improved fast.

It has been a great tool even though we are still modifying according to our needs

Pros:

The ease of Use and the customer support we have received have been amazing. Overtime we need to edit something they will do it right away.

Cons:

A few things are still missing, but we are getting the support from your team. The only thing is that overtime there is a change we seem to be missing the already existing i formation which is really unfortunate since thats our main data base and at the same time work that we will need to re do.

I have this app for the last 6 months and found it easy and simple to use

Comments: Easily tracks customer information. Helps plans my route fast and more effeciantly.

Pros:

When I first started to use this software I found it very easy to use. It was simple, accurate and very user friendly. Since I have been using it I have not asked for help from the technical team, I like the Idea it stores your past information

Cons:

When you search nearby places it does not show the one you are looking for, therefore you have to add it manually

Overall a useful tool that helps to keep track of all information needed.

Pros:

Map and directions feature I liked that I can click on a location it gives me the option to use Apple Maps. I like how you can plan a trip and it calculates most efficient path.

Cons:

Lags and freezes. Lose information in drafts occasionally/deletes post automatically. Opens very slow. I dislike that it closes the app each time I go into a different app then it takes extended time to reopen and reboot app.

App was easy to learn and navigate for the most part

Pros:

Happened to be starting a new territory right when we got this app and I found the route planner to be useful for the first couple trips to see new customers

Cons:

The forms do not save after you have filled them out. Should be able to see all of the original answers from the first time you use a form then you can just edit what has changed rather than having to fill the entire form out again

Use for work. Easy to navigate.

Pros:

Easy to use. Prompts are user friendly. Reminders when a field is overlooked. Step by step guidance.

Cons:

Only negative is the fact that I have to be working in order to use this application. Company requirement.

My experience has been excellent with outfield. Very easy to use, minimal bugs.

Pros:

I like the ease of use the most about the Outfield software. It loads my data pretty much everywhere very quickly and there are minimal glitches or bugs. Great at keeping track of visits and documenting them.

Cons:

I do not like how sometimes it will open up the maps on an Iphone and device and take you a different location than the one selected at times. I also think it would be helpful if the app could show you at an overview when the last time was you visited certain locations, that way you know right away which stores you need to visit.

A great tool to help manager my territory.

Pros:

Keeps all my accounts information in one app and this makes using Outfield so much easier to view and keep track or store visits.

Cons:

There is not that much is not to like about using the software. I use it daily and it's the best app I have used.

I use Outfield everyday

Pros:

It keeps me alert to my conversations from the last visit. I can also look at the map and see who I can squeeze in a visit to

Cons:

I often need to reload the site to get the maps to work. I did not have to do this a few months ago.

Works good overall and good to see what others are doing

Pros:

Constant update on how team is doing and what other stores have and their sets. Good to see pictures of what other stores look like and what they set in the store and how stores are taken care of by other reps. Also to see what kind of orders are being done by the reps.

Cons:

Time for entry work and entering details of what we do each day that cuts into visits for the day. Sometimes cannot login unless I move to a better area to make connection.

It is easy to use

Pros:

Outfield is very easy to use. If I make a mistake it is easy to fix. It can be used as a note book. I can go back to see what I did the visit before.

Cons:

Me personally I don't like the time that I have to put in to log in then write down everything that that I just did in that account. I have been in the food business for 37 years and have a great memory. I remember what I did in each and every account the times before

It's easy to use and helpful in tracking notes and follow ups

Pros:

I like that I can always go back and review my notes on my check in's. I also like that you can open navigation straight from the app. Adding pictures is also a big plus.

Cons:

When I've checked into a location, and try to exit to look at some previous notes or another screen, sometimes the timer on that check in freezes and it's difficult to know how long I've actually been there once I'm ready to check out.

Used it for work to track my visits. Very easy to you, highly recommend

Pros:

The notes and gps feature made my routes very easy and simple. Notes were extremely helpful when I looked back on my visits.

Cons:

The closure to a visit such as point of visit.. is very tedious and if it isnt done, the visit doesn't get tracked,

Very easy to use

Pros:

The simplicity of the layout and design have really made the overall exerpaicne one that I would recommend to all of my friends and family

Cons:

I don't have a con because it is such an easy and awesome application and service to use that I wouldn't have anything against it y

Simple, fast, accurate recording, easy to look back on stored information

Pros:

Easy to use, great for recording info accurately and quickly. Great to find past information. Great on the iPhone

Cons:

I wish i could look up customers while still being logged in somewhere. Sometime it doesn't bring up the salons in the area I'm in. Drains battery on phone Comments are hard to find if you don't click on them straight away

Can't use with check email or you have to redo your route. Can't set route the day before.

Pros:

Route optimization is nice so are the import and export features. It has a lot of potential but comes up just shy.

Cons:

Can only route from phone. Will not save route. No way to attach contacts to accounts. Stay scared that when I leave the routing screen my route will be gone. No way to color code pins as done.