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About ProMLM iCON

Sunsoft, Inc. presents ICON, a reliable and all-inclusive Enterprise Direct selling and Network Marketing Software Cloud suite

Learn more about ProMLM iCON

Pros:

It's hard to earn the trust of the stranger and I can call him a good friend. I strongly recommend everyone to work with this company.

Cons:

Has so many features but many do not actually work. I requested for customization but there was no testing, no assurance that it worked or not.

ProMLM iCON ratings

Average score

Ease of Use
4.7
Customer Service Software
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.3/ 10

ProMLM iCON has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">27</span> user reviews on Capterra.

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Filter reviews (27)

dia
Owner / operator in US
Verified LinkedIn User
Veterinary Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Meeting software needs

5.0 6 years ago

Comments: Like any software these days, there may be some fine critiquing, but my overall experience was positive and I would have no problem recommending it to others.

Pros:

Offering a an easy and great interface with full marketing tools. The services are intuitive and easy to use.

Cons:

It would be nice to be able to make your own changes to the compensation engine.

SERGIO
Director in Mexico
Farming, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

ProMLM Icon software for Naturabio

5.0 5 months ago

Comments: I would recommend this software without a doubt. The professionalism of the leadership is remarkable and the team is always looking to support at any time.

Pros:

Very affordable for startups. Also, the versatility and simplicity of the software are great. Customer service and support are world class.

Cons:

Some broken connections or links, but all fixable on time.

John
Account Manager in India
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple and Powerful Software

5.0 last month New

Comments: Overall, very good software. Go for it!!

Pros:

One of the best software solutions we have ever used. It is incredibly user-friendly and designed to cater to everyone. While it offers modern, cutting-edge features, it remains simple enough for even those accustomed to old-school systems to understand and navigate effortlessly.

Cons:

Just started using it. Needs some slight improvements.

Calvin
President in US
Real Estate, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Horrible service, don't try!

1.0 6 months ago

Comments: very bad experience, highly NOT recommended.

Pros:

at the beginning the team was nice. However, the leader of the software team seems doesn't understand our need. every meeting is a waste of time.

Cons:

The whole team doesn't know what we need and can not deliver at the end of the term, No refund, no apologize, horrible service, this company should be out of business.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Revolutionizing Network Marketing: The Best Software Ever!

5.0 3 months ago

Comments: Our overall experience has been great. The platform simplifies our network marketing processes, making it easy to handle everything. Plus, the responsive customer support has been a big help whenever we needed assistance.

Pros:

What we liked most is how it automates our tasks and has a simple, easy-to-use design, making it effortless to manage and grow our business.

Cons:

What we liked least is that there were a few small hiccups, but nothing major to worry about, and their 5-star support addressed them rapidly.

Verified Reviewer
Verified LinkedIn User
Capital Markets, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

This Software Made My Life Easier and Streamlined Our Network Marketing Operations

5.0 5 months ago

Comments: Overall, our experience with this software has been outstanding. After overcoming the initial setup, which required some time and effort, we found the software to be an invaluable asset for our Capital Marketing Business. The automation and detailed reporting capabilities have greatly improved our efficiency and allowed us to focus more on expanding our network. The support team understood our business model very well, making our lives easier by providing valuable inputs and innovative ideas. We highly recommend this software to any business looking to optimize their network marketing efforts and benefit from dedicated support.

Pros:

ProMLM iCON has truly transformed our network marketing operations. The automation features are incredibly robust, making it easy to manage commissions, track personal volumes, and handle representative activations seamlessly. The user-friendly interface and comprehensive reporting tools provide clear insights into our business performance, saving us a lot of time and effort. The software's ability to scale with our growing needs is also a major plus.

Cons:

So far, we haven't encountered any significant issues or drawbacks with this software.

Verified Reviewer
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Efficient and User-Friendly

5.0 5 months ago

Comments: Our overall experience with ProMLM has been excellent. The software has streamlined our business processes, making everything more efficient and easier to manage. It’s user-friendly, customizable, and has significantly contributed to our business growth. We’re very satisfied with the results.

Pros:

Simplifies operations and enhances efficiency. Easy to use and customize for our needs.

Cons:

None so far! Initially, it may take some time to explore all features, but once familiar, it’s straightforward and effective.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect and convenient Software

5.0 4 months ago

Comments: My overall experience so far with this software is too perfect

Pros:

The software is user friendly and its too convincing to use

Cons:

So far nothing The software has been functioning smoothly so far. Initially, there were a few minor adjustments needed, but their team provided quick support and addressed everything promptly

Jeema
Senior Quality Analyst in India
Consumer Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Very Good Software

5.0 2 months ago

Comments: My overall experience has been good so far. I'm happy to work with them and strongly recommend their support services.

Pros:

I appreciate how they continuously add new features tailored to my business model.

Cons:

There are too many features, which take a long time to learn. However, they offer free training.

Alfin
Ceo in Germany
Accounting Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Promlm icon amazing

5.0 2 months ago

Comments: I am very and satisfied with promlm icon and very good customer support

Pros:

Very amazing product easy to use and very user friendly

Cons:

Customer adaptability futures enable Products

Emily
Operation Manager in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

A Comprehensive Review of Its Powerful Features and Benefits

5.0 6 months ago

Pros:

ProMLM provides an extensive toolkit that is necessary for efficiently running our network marketing company. Because of the platform's ease of use, navigating through its robust features is a breeze. Our procedures are streamlined and manual labour is much reduced thanks to the automation possibilities. We can make wise judgments thanks to the comprehensive reporting and analytics functions, which offer insightful information. Furthermore, the customer service staff is very competent and quick to respond, always willing to help with any questions.

Cons:

ProMLM has a tonne of functionality, but setting it up can take some time at first. It takes a long time to configure all of the customisation options correctly.

Jakub
General Manager in Poland
Architecture & Planning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent customer support and customization

5.0 4 months ago

Pros:

The best features of Pro MLM ICON were its outstanding customisation and customer service. Our entire experience was improved by the team's constant customisation of the platform to meet our particular requirements.

Cons:

To get the most out of the onboarding process, I advise prospective customers to become acquainted with the system beforehand.

Kevin
CEO in US
Financial Services Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Outstanding Service and Support with ProMLM iCON

5.0 5 months ago

Comments: My overall experience with ProMLM iCON has been exceptional. The team is professional, responsive, and dedicated to helping me succeed in my MLM business. [sensitive content hidden], in particular, have been outstanding in their support and guidance.

Pros:

The personalized and attentive service provided by [sensitive content hidden], ensuring all my needs are met and exceeding expectations.

Cons:

Honestly, I haven't had any bad experiences with ProMLM iCON.

Verified Reviewer
Verified LinkedIn User
Computer Games, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Best software

5.0 4 months ago

Pros:

Simple to use and has all the tools needed to help grow your network marketing business.

Cons:

So far nothing. They are providing good support.

Verified Reviewer
Verified LinkedIn User
Biotechnology, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Future e-commerce software application

5.0 4 months ago

Comments: Overall experience was very good and can provide solutions to all network marketing needs.

Pros:

Able to meet current and future business needs of the e-commerce.

Cons:

Nothing very specific, will wait and watch on integration with other platforms.

Alexander
Founder and CEO in Sweden
Education Management, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Five star of five star

5.0 5 months ago

Comments: You are excellent. Keep it up always please

Pros:

That you are fast, reliable and professional.

Cons:

Nothing you are the best of the best alreasy

Ashief
Administrative assistant in Germany
Food & Beverages, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Amazing software

5.0 4 months ago

Pros:

It’s very elegant and simple but very easy to use and very helpful.

Cons:

Faced few connectivity issues in the beginning.

Lou
President in US
Consumer Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Definitely consider using this software

5.0 3 years ago

Comments: This is the core piece of software to run our business and our experience has been excellent!

Pros:

The implementation team has gone above and beyond what was expected. The software integrates well with other services we use.

Cons:

There were some minor features which were missing or needed improvement, but this is actually a plus, not a minus, because the implementation team fixed everything we asked them to.

Darcy
Owner in US
Food & Beverages, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Reps left in droves due to issues with this software

1.0 2 years ago

Comments: We started out optimistic with this company hoping to boost our sales teams but in the software never really worked as promised. Spent the whole year we had it fixing problems and doing commission calcs by hand since the software wouldn't work properly. A couple months after launch our reps started leaving because their sales and commissions didn't show up correctly. By 5-6 months of using the software we went from 1000 reps to less than 100. Our sales dropped significantly. Had $100,000 plus in December before the software and had about $10,000 the December while using the software. They never actually fixed the problems and when one thing got fixed something else broke. Would highly recommend staying away from this company. We left and went to a different company which worked flawlessly and was a third of the price but we couldn't rebound fast enough from the loss of our reps due to this software.

Pros:

User interface was nice looking and simple enough to navigate, but it ended there.

Cons:

Commissions never calculated and displayed correctly. Behind the scenes calculations wouldn't work. Fixes performed ended up breaking other things.

Anoop
Director in Australia
Construction software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Multilevel Marketing Software with Advanced Technology

5.0 2 years ago

Comments: Great software solutions providers, reliable company to be in partnership with, fantastic support Team who hold very high customer service standards

Pros:

Ease of use, Software in itself is great, its what's it is programmed to do to suite your requirements, totally customizable

Cons:

Software in itself is great, at this point we haven't experienced any cons as yet..

Marco
Co-Founder/Creative Director in US
Telecommunications, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The Best Overall Product Out There

5.0 2 years ago

Comments: Two words: Total Satisfaction.From the onset, with our first meeting with [SENSITIVE CONTENT], it was an instant connection. Totally understanding of our needs and the scope of our project.Then bringing in and introducing us to our project manager BettyMathena, who has been nothing but the best team manager one could ask for. As available and always delivers.Best choice we made as a company.

Pros:

This software comes with all the bells and whistles you would need.In fact it was far more than we needed....right out of the box so to speak and totally customizable.What really sold us was there Social Media & Event capabilities.

Cons:

At this point, we haven't experienced any.

Gaël
CEO in US
E-Learning, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Multi Level Marketing Software with advanced Technology

5.0 8 years ago

Comments: Overall Growth of the network increased drastically after started using the system. The updates to the latest trends and user experience had positive reviews from the clients. Our agents love using our network.

Pros:

1. Advanced Agile MLM Compensation Plan System 2. Modular Bonus & Rank Management System 3. Advanced Sales Funnel System 4. Social Media Promotion & Blast System 5. Excellent Support 6. Wordpress Integration & Powerful Plugin Support 7. Powerful Admin Backoffice 8. 40+ Reports 9. Genealogy Design 10. So advanced compared to the peers

Cons:

Can have advanced Language Management, In-line update, Customizable dashboard, Integration to more SMTP tools

SunSoft, Inc. Response

8 years ago

Thanks for your valuable feedback and reviews... Will keep in mind about the cons.. Keep supportig us

Mitch
Director IT in India
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Good Build with all required functions and Solid System

5.0 8 years ago

Comments: Pro MLM is a the system I tried after trying so many systems in the module. Its a very good system backed by a very professional team. They gave us very good support, training. When we had any doubts and questions they helped us instantly. It supports hybrid matrix with multiple system. It comes with Mobile App which is very useful for our agents. Its really a very wonderful experience. Its very new & fresh. My Distributors enjoy using the Pro MLM backed system. Usage, Reporting, Analytics all are very robust. Overall its a wonderful system. Well done guys.

Pros:

1. Professional CMS System 2. Latest Design 3. Graphs & Genealogy is very Good 4. Promotional Tools 5. Replicated Page 6. Lead Capture Page 7. Email & SMS Promotion 8. Rank & Bonus Management

Cons:

Campaign & Page Stats can be even better

Sydney
Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

I'm extremely glad that the cus. rep. and his teams doing a fantastic job on my website! He's very punctual.

5.0 7 years ago

Comments: It'll help the company organize the group of people working together and the payout is easy to calculate. Everything is easy to use.

Pros:

Everything is easy to understand & the system is in place. I was hesitant at first if the software is going to work or not. Many people out there are promised and didn't deliver. I truly believe PRO MLM deliver everything and more. Most of the company I contact is all about money first. Cus rep. - he gives me a chance to prove that he and his team know what they're doing before asking me to pay anything. Great integrity and I believe he is a big asset to the company. It's hard to earn the trust of the stranger and I can call him a good friend. I strongly recommend everyone to work with this company. They go the extra miles for us. I'll give 100% rating. Thank you so much for everyone help at Pro MLM. God bless you all!

Verified Reviewer
Verified LinkedIn User
Biotechnology
Used the Software for: 1-5 months
Reviewer Source

I was sold a non functional software with extremely slow support- waste of money

2.0 7 years ago

Comments: none. wasted money.

Pros:

Nothing good in here. All the reviews here are fake. Please save yourself from heart break and disappointment; look elsewhere.

Cons:

has so many features but many do not actually work. I requested for customization but there was no testing, no assurance that it worked or not. No professionalism whatsoever. Pay with credit card so you can request for refund from your credit company if you have to.

SunSoft, Inc. Response

6 years ago

We couldn't find any such client under this industry(Bio-technology) specified. We were also unable to contact the reviewer as his/her identity is undisclosed and unfortunately, unable to reach them for that reason. In all fair grounds, we are ready to discuss it in any forum if they come up with their identity. Under such circumstance, with due respect we need to treat this 'Not' as a true review rather a 'fake' threat.