UENI Reviews

Boutique Beautiful

Comments: It’s like a family helping you create your dream business. I’m new at having an online business so I’m starting with no experience and UENI has helped me 100% start from knowing nothing to almost opening my business very soon. I’m grateful for the support from UENI.

Pros:

I like the fact that the website is well put together. It’s easy to edit and my project manager is fun to talk to and is so patient with me as I’m not very good on the computer. He helped me so much understand the website. In order to get this one on one interaction with a product manager you have to upgrade to the growth plan. It’s worth spending the extra money for the extra help. I definitely needed that. From the start I had a great advisor helping me understand how it works. Now I have a personal advisor I adore. He made me feel like part of the family! Thank you [sensitive content hidden]! [sensitive content hidden] is amazing as well. Very knowledgeable people running this part of teaching you how it works. My website is beautiful! Up grading is worth every penny.

Cons:

I knew I would get support but didn’t know that you don’t get the services that I needed with the basic plan. The upgrade is a must if you’re not computer savvy like me. I’m learning things that I would not have learned on the basic plan. You get so much from the upgrade.

UENI - great people and service, websites that work!

Comments: I used UENI to build a website for my Chinese restaurant China Friend. My overall experience with UENI has been positive. They provided a professional and user-friendly platform that made it easy to establish and manage my website. The website design was really done well for my restaurant business, and we received many nice feedbacks from our customers as well on how easy it was to access and navigate, how nice the photos were, and how straightforward it was to place and order and pay online. UENI's pricing is the lowest I have ever seen for a service like theirs, where you have a website editor at your fingertips to cover any need that you may have. Definitely glad to have discovered UENI years ago and it's been a valuable partner in growing my business online, bringing me additional profits every year.

Pros:

Easy to use website editor and concierge edit request service. The great design and visuals they got for me. And the crazy good price!

Cons:

The website editor can take long to load on mobile.

Beware Small Businesses

Comments: Not Good! I specifically expressed what my needs were and they were ignored .

Pros:

The price and whatI was originally told about how it would benefit my business.

Cons:

They did not follow thru as they said. Different people gave different answers help limited. One petson said it could take months. Asked for a refund keep getting run around. Very bad experience.

UENI [sensitive content hidden] Awesomeness

Comments: [sensitive content hidden] and everyone at UENI has been utterly helpful in the experience. Out of all the years I have been in business and had a website, they have been the BEST from transferring my domain to design and to setup and marketing.

Pros:

[sensitive content hidden] took her time to evaluate my needs and implement what was needed to make my emails experience with my clients smooth

Cons:

There was't anything that was a CON at all

Great Website Builder and Services

Comments: Fabulous. My overall experience was fabulous.

Pros:

I am very impressed with UENI. They built my website in one week. It was very professional and better than I could have expected. I cost was very reasonable and I could not ask for a better Website Builder. This Team is outstanding.

Cons:

Sometimes I like speaking directly to someone when asking for help. UENI made this very easy for me by quickly communicating through emails and Chat.

UENI Rocks

Comments: Overall, I'm completely satisfied with the website, the customer service, the ease of using the website and how fast it was completed. I couldn't be happier with my decision to leave GoDaddy.

Pros:

Everything from start to finish was completed with.easr and professionalism. From submitting my initial pay, to onboarding, to updating and finalizing my own email address! A1 all the way.

Cons:

I only had two issues. One was uploading my blog info and the second issue was getting the shipping charges corrected. But, UENI took care of everything that I couldn't figure out.

The BEST thing a new business can do!!!!! Unless as expert, don't try to do it yourself, Go to UENI!

Comments: Amazing and I would say stepped my business u a giant notch

Pros:

Fat, trealmined, truly kind and helpful staff, issues resolved ASAP, beautiful design that looks and feel professional to legitimize your presence, yet feels like you. PLUS plan is great, comes with features to help get you started, click-through modules to help you get things on your site correctly, SEO, and coaching calls. Oh, and I hate writing copy, so I sounded like a crazy person. They translated "cazy person" into language that is intuitive and mskes sense.

Cons:

It sometimes can be a little picky, and there aren't a lot of things I can do from my end to change graohics, However they have request forms so you can ask to have them changed.

One Hundred Percent Recommend!

Comments: While I've been working on websites for the bulk of my career, creating one for myself seemed like a daunting process and I wanted something quick and eas. I came across them on a YouTube, reached out during a promotional phase and had a website in 7 days that absolutely met my needs. It was fantastic. I didn't have to stress. All I had to do was upload a little bit of text at some images and prices and it was done. The few times that I've had to reach out for customer support.They have been immediately responsive and had my issues resolved in most times in less than ten minutes.

Pros:

How incredibly easy.It is to do business with them.A website in seven days is incredible and how responsive customer support is unmatched.

Cons:

At the moment absolutely nothing that I don't enjoy about UENI.

Top notch assistance setting up my DNS for my website

Comments: Overall it was great this experience took quite a few days but it was something that I was not familiar with setting up the DNS for my private email. But the representative on the other end from this company was extremely helpful. And we resolved the issue.

Pros:

I have two membership plans one is unlimited and the other is an unlimited website with the growth plan. I just received help with my unlimited setting up my domain name. The representative did not have to go this far but did and we achieve the goal.

Cons:

Oh nothing really I can't think of anything I am very happy with the service. I am a growth member with my website [sensitive content hidden]. my other business is aquaprevent.com. what I do not like is not having a growth plan for my second business. I will in the future.

Good Company To use for your website for Entrepreneurs

Comments: Good experience overall! Just disappointed I have to use other platforms as well to complete the site in the way I want and need.

Pros:

Quick response times and love the lay out and design options.

Cons:

Getting used to a new interface however they had an onboarding call that helped a lot with that. And that you can not collect payments or schedule sessions on this platform which is exactly what I was looking for.

Easy to built your own website with minimum skills

Comments: I started a brand new business 2 years ago and I have no website-building skills - UENI put me in business overnight! I get compliments daily about my website on functionality and how good it looks - and customer service is the best in the business from my experience

Pros:

LIVE REAL-TIME CUSTOMER SERVICE CHAT! - They actually have web developers who will add features for you by just describing what you need

Cons:

Sometimes software can be a bit buggy but problems are resolved quickly by chatting with a customer service rep via real-time chat - I do not know of any other website builder that offers this service

Best and Fastest website builders around

Comments: I've had great experiences all three times that I've used them

Pros:

How fast they build the website and meet with you.

Cons:

I have no complaints, and I have 3 websites with them

Agent [sensitive content hidden]

Pros:

[sensitive content hidden] was most helpful in fielding my many and diverse questions. Also, very knowledgeable and unafraid to dig a little deeper into the question, saving a lot of time.

Cons:

not that I can think of at the moment. Maybe easier Editor?

I am SATISFIED!!

Comments: Great, so far. I am looking forward to to doing more business together.

Pros:

The pricing is very affordable for startups and is an incentive to get started. I also appreciate the assistance that I received during the walkthrough before launch and that I have "control" over the account, the account settings, account creativity, & account billing.

Cons:

What I liked least about Ueni is that this company is not based in the USA and I was skeptical about account & billing security.

Great Support!

Comments: VERY Positive experience with UENI

Pros:

The features that I love the most are that I can ask questions and the customer service team for UENI shows professional behavior, politeness, and knowledge. This is very important for me since I am part of that generation between all of these continuously improving web features.

Cons:

Some services are not available with certain packages but it is still GREAT BANG for the BUCK!.

Excellent Website

Comments: This has been the best experience I've had getting my website up and running. I've tried many companies and nothing has compared to UENI

Pros:

I love their customer service. I've been helped every time I ask for assistance. They'll do it for me or I can do it myself. They give me articles after walking me through the process. I love how quickly my website was up and running, how accurately they understood my needs and desires and just did a fabulous job!!

Cons:

That customer service isn't 24/7 so when sending an message it usually takes 24-48 hours.

A Must have for your website

Comments: Very good! Everyone I've delt with is always nice and very product knowledgeable.

Pros:

Great value for the cost. Lots of features and personnel is very knowledgeable. So happy UENI found me on Facebook

Cons:

Start up was a bit crazy! So many emails back-n-forth and requested edits getting shuffled around with more questions; questions that I had already provided. No real live phone number to anyone. One main phone number, which you can't always get in contact with anyone.

My art website

Comments: Excellent . Started with nothing, sent them lots of bits (pictures and text) and they produced the site.

Pros:

Love the supportive staff, especially [sensitive content hidden] who I spoke to today. Really great for someone who produces art not websites.

Cons:

Nothing, more than happy with Ueni's service.

Before Building Your Website Check UENI

Comments: Their exemplary service for me is where they shine.

Pros:

Here's where UENI stand out IMO. - Cost - Customer Service - Concierge service available at the lowest price compared to others.

Cons:

None so far that I an say at this time.

When you need a functioning website fast

Pros:

The process from sign up to launch was less than 7 days. The website design and ease of use makes UENI very valuable to my business. What I need to attract my client is visible and searchable with the help of UENI.

Cons:

Depending on the price tier, you cannot speak to a customer service rep. The chat feature is available, but I'm old school and would like to actually speak to someone.

Easy, simple, affordable 👌

Pros:

Overall experience was really good, very professional customer care, video recorder on the first session was very useful, well thought idea

Cons:

I wish I could purchase services separately like google seo, or buy more templates, or payextra just for ine more email address. For someone like me, one person

Ceo

Comments: Extremely grateful, extremely happy and the best customer service ever

Pros:

Understanding my vision, help me learn about Google, helping me learn how to do edits

Cons:

For me, there were no cons everything was 100% professional

Great Website & Excellent Customer Service

Pros:

Website was designed as requested and only required minor tweaks. Options to grow as my business grows are available. It is a user friendly platform. Customer Service Rep, [sensitive content hidden] , was so great! She was patient and helped answer or fix every question I had.

Cons:

Formatting is a bit restrictive and all tabs are not visible on the desktop or mobile devices.

UENI review

Pros:

Easy to work with thus far. I am still fairly new in the process.

Cons:

None so far. I'm still working through getting the site wher I need it to be.

Extremely Helpful

Pros:

Your customer service is awesome. [sensitive content hidden] was patient and helful on the questions I had

Cons:

Needed help with connecting my website, since my experience here is cero to none