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About Gmail

Gmail is a cloud-based solution that enables businesses to send, receive, organize, and schedule emails across multiple user accounts.

Learn more about Gmail

Pros:

Gmail allows for a seamless integration of its features that are widespread across applications. Its security services are top notch and their customer service is notable.

Cons:

I dislike how hard it is to find my spam folder - I also dislike how many emerald end up in my spam folder.

Gmail ratings

Average score

Ease of Use
4.8
Customer Service Software
4.4
Features
4.7
Value for Money
4.8

Likelihood to recommend

9.4/10

Gmail has an overall rating of 4.8 out 5 stars based on 12,394 user reviews on Capterra.

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Filter reviews (12,394)

Ismail
Ismail
software test engineer in Egypt
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

gmail is the best application

5.0 11 months ago

Comments: I rely on Gmail mainly in my work and in my daily uses, as I cannot do without it as it is very practical and professional and is comfortable and easy in its use.

Pros:

so easy to use, Professionally, arranged and organized, it offers many features, speed and accuracy, and ensures there are no delays, and very secure.

Cons:

when i use more than account i recieve notification and alerts only from the active account at this moment, so its need to have more caring

Michele
Consultant in Italy
Telecommunications, Self Employed
Used the Software for: 2+ years
Reviewer Source

Gmail, it's Google. What else?

5.0 last month New

Comments: Nothing to say with my overall experience with Gmail. It is the best online and cloud tool you can use for your world, in general.

Pros:

All your world in one app. Mails, calendars and contacts are in one place now.

Cons:

Just some minor "bug". Example. Why when I select and read a mail, when I come back the mail is not selectet?

Christopher
Managing Director in Italy
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Switching from iCloud Mail to Gmail for our Business

3.0 11 months ago

Comments: Gmail has been great for our business for it's customisable options. We have used it for nearly eight years and have hardly had a problem.

Pros:

Gmail is free. It is used all over the world which means you are often sending emails to other Gmail users. The features run smoothly and it's hardly ever down. It's quite easy to customise to have our business name on the email address so that's why we went with Gmail for our company.

Cons:

We feel Gmail is still a bit clunky and it limits the file sizes when sending a large attachments.

Teresa
Peer Support Specialist in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

It's worth buying

5.0 4 months ago

Comments: I've been using Gmail for my personal emails for a long time. It's fast,easy to use, and has great functions.

Pros:

It's well organized fast,secure, and easy to use. I love all of Gmail's functions.

Cons:

No cons I have not had a bad experience using Gmail.

Qasim
Hr in Jordan
Accounting Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Gmail

5.0 last month New

Pros:

A great and easy program, and the most important thing about it is the high degree of security in saving data.

Cons:

I wish to increase the storage space because it is annoying

Robert
Website Administrator in US
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Website Administrator

5.0 last month New

Comments: Great for integration with my website server with Google Workspace.

Pros:

Clean display easily navigated. Looks professional.

Cons:

There is nothing I dislike about using Gmail.

Keziah
Registered Nurse in UK
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and appreciate the suggestions

5.0 3 weeks ago New

Comments: That has been my only email app since 2012. It is easy to use and I appreciate the word and phrase suggestions. Reminds me to complete my drafts or respond to a mail that possibly needs attention. I am only frustrated these days due to my low space in google drive as a whole and therefore need to buy more space. Other than that everything has been perfect.

Pros:

Reminder of mails that need response Protection against spam by hiding them Nice outlook

Cons:

Difficult to locate my archived messages

Deepak
Insurance in India
Insurance Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Gmail review

5.0 last month New

Pros:

I like all the way the app was working is too good

Cons:

All things and the quality of the documents we send

Tonya
Manager in US
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Gmail for Google

5.0 last month New

Comments: My overall experience with Gmail is great. I like it because I get the notifications I like it because everything’s right there I can categorize it.

Pros:

We can use it with our company name and not use the @gmail

Cons:

We cannot complain it has been good for our company

Ibrahim
Vendor in Saudi Arabia
Wholesale, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Program idea

5.0 last month New

Comments: A wonderful and important experience at all times

Pros:

The ability to archive and save messages

Cons:

Nothing, everything is nice and tidy and perfect

Sourav
UX Designer in India
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Gmail reviews and product details

4.0 11 months ago

Comments: Gmail is a cloud-based arrangement that assists organizations with smoothing out correspondence across the association using messages. It empowers experts to sort inbox messages into different classes and spot messages into new tabs utilizing a simplified connection point. Utilizing Gmail's classified mode, organizations can set a termination date for messages and secure data by forestalling unapproved access. Supervisors can make customized represents workers and view the timetable of impending gatherings on an in-fabricated schedule. Moreover, it offers versatile applications for iOS and Android gadgets, which allows clients to deal with various records and get mechanized warnings regarding new messages. Gmail accompanies an application programming point of interaction (Programming interface), which permits associations to alter the framework and incorporate it with different outsider frameworks. The item is accessible free of charge and backing is broadened through documentation.

Pros:

I have extraordinary involvement in that arrangement, I prescribed to utilize this arrangement because it's safe and liberated from cost. Brilliant generally, keeps me coordinated, and the capacity to make envelopes for messages is perfect for arranging business records. The simplicity of exchanging among screens and the auto save highlight is a lifeline. Gmail's convenience is awesome for all.

Cons:

There is additionally no client service for Gmail so on the off chance that you have a blunder or issue you are on your own which can disappoint on occasion. Can without much of a stretch be hacked on the off chance that your telephone or PC is lost. Difficult to recuperate whenever failed to remember the secret key. I despise how it channels messages into spam at times. I need to screen spam sometimes to ensure I missed no significant messages.

Alexandrea
Recruiter in US
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Gmail wins everytime when it comes to email management.

4.0 11 months ago

Comments: Gmail is an excellent user-friendly tool with numerous email organization options that connect well with other Google apps. While it is free, it can also host accounts with custom domains for a cost.

Pros:

Amazing UI ,unlike its competitors, Gmail has a fairly "clean" design with a variety of themes. I like the option to label my emails and then easily find them, something other email management solutions do not provide. I also enjoy how we can establish areas for working and communicating together. It is also a tremendous advantage to having a hub of other products at our disposal, such as the entire Google Suite. Documents, contacts, and common folders may be simply linked, tagged, and maintained.

Cons:

The one thing I don't like is that when I issue calendar invites, I get responses in my primary inbox. Even if I alter the label to anything else, Gmail does not learn or remember. I have to do that everytime.

young hoon
professional in South Korea
Internet, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

"Gmail: The Ideal Email Solution with Room for Improvement"

5.0 5 months ago

Comments: Intuitively comfortable with email, it also provides strong protection and is comfortable with easy solidarity, which is good with many sites. Gmail is the best choice for both personal and business email requirements. Ease of use, integration with Google services, and plenty of storage are the key strengths. However, improving search capabilities and spam filtering should further improve the user experience.

Pros:

Intuitively, it is easy to use, so it is good to use regardless of age. Also, it is best not to have to sign up separately because it is well connected to other sites.

Cons:

It is difficult to find e-mails because the search function is inefficient.

Ashley
Office Manager in US
Construction software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Free, Secure Email account

5.0 11 months ago

Comments: I prefer Gmail over Yahoo, hotmail, or other similar free email providers.

Pros:

Easy to use, great organization features, links to calendar, reminders, can be used in place of creating a log-in on many sites.

Cons:

Sometimes it sends mail to junk that is not junk.

Kate
Kate
Reseller in US
Verified LinkedIn User
Furniture, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best email service hands down

5.0 4 months ago

Comments: I read my Gmail daily and I like all of the benefits like spam removal, unsubscribe option they show when I haven't read an email in a while, all the storage in the follow up option they recommend after sending an email.

Pros:

I've been using Gmail for the past 20 years and it's the best email service. I have everything connected to my email with Gmail. I like the ease of access when I need to send an email from a website and my Gmail automatically opened to send. The layout is really easy and I like how I'm able to create different folders for things. I also don't have to see a whole bunch of news just to access the email service. I also like how they have the option to unsubscribe from email which you haven't read in a long time. Also the option to mark emails I spam. What are you doing we got gecko insurance because they can't keep them remember the kids kept them and what does not in the air you'll die tonight

Cons:

The thing I like least about it is that it doesn't go back past emails from 2016.

Olden
Olden
CEO in Zambia
Verified LinkedIn User
Education Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

Gmail: The most Ultimate Email platform for efficient and effective organization in the world

5.0 6 months ago

Comments: My overall peak of experience about Gmail has been always affirmative because I find it's services to be reliable and user friendly email services that meets all the preferences of my needs as a user for Gmail for 40+ years now.

Pros:

What I did like most about Gmail is that, it has a clean and intuitive interface that makes it simple to navigate and to use always.

Cons:

I didn't like Gmail sometimes, due to lts ads intrusive which are distracting, to users.

MUKUND
Manager Supply Chain in India
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Gmail Review

5.0 11 months ago

Comments: Gmail offers a heavenly in general involvement in its easy to understand interface, effective email the board devices, powerful spam channels, and consistent combination with other Google administrations. Its dependability, openness across gadgets, and steady upgrades add to a positive and solid email administration for clients around the world.

Pros:

Perfect for telecommuters and cooperative teams.

Cons:

Gmail's downsides remember periodic errors for its channels, making genuine messages be set apart as spam. Restricted customization choices for association might be a downside for clients with explicit inclinations. Also, high level elements for email promoting and crusade the executives are generally fundamental.

Lara
Associate Professor in US
E-Learning, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Gmail is hands down a great email program

5.0 4 months ago

Comments: I use it both personally and professionally. You can have as many free accounts as you need, and both work well on laptop, desktop, iPad, reader, phone, etc. There is the ability to use the app and go on the internet separately, both have full functionality. The address book is a great advantage since it allows you to import your contact directly from your email or phone.

Pros:

There is a lot of storage for the free version, and it works seamlessly with the google host of programs - calendar, drive, etc.

Cons:

It sometimes does not catch spam, even when it has been identified as spam in the spam folder (there is a separate folder for "trash" as well).

Redouane
Redouane
engineer in Morocco
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

GMAIL: Features, Functionality, User Experience.

5.0 11 months ago

Pros:

I appreciate Gmail for its user-friendly interface, efficient organization of emails, powerful search capabilities, and seamless integration with other Google services, enhancing overall productivity and communication.

Cons:

Personal preferences may vary based on individual needs and experience

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Gmail gooda

5.0 6 months ago

Comments: Amazing, i like using Gmail very much because it is easy and reliable

Pros:

Search/filter feature that helps alot and saves time

Cons:

Keeping the spam, wish they could be authomatically be deleted after a day

Yash
Founder and CEO in India
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best Email service in the world today

5.0 8 months ago

Pros:

When it comes to email management, no body can beat the simplicity yet robust and powerful Gmail. We have been using Gmail from day one and it has been an amazing experience. The best thing I like about the service is the very clean interface of the inbox, being able to schedule emails, being able to add labels to emails and an very powerful search and filter feature.

Cons:

There is nothing that I do not like about this product. However, I think the automatic tagging of important conversations could been improved but that is a minor flaw in a product that is full of amazing features.

Ankit
Owner in India
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Gmail Review

5.0 11 months ago

Comments: Gmail is a cloud-based tool that facilitates email-based communication within enterprises. Professionals can use its drag-and-drop interface to organise emails into new tabs and classify communications in their inbox.
Businesses can encrypt information by prohibiting unauthorised access and specify an expiration date for messages by utilising Gmail's confidential mode. Managers have access to an integrated calendar where they can check the schedule of forthcoming meetings and build personalised accounts for their employees. It also provides mobile applications for iOS and Android smartphones, enabling users to handle numerous accounts and get email notifications automatically.
With the application programming interface (API) that Gmail provides, businesses can customise the platform and combine it with a range of external services. The product is free to use, and assistance

Pros:

I highly advocate using this solution as it is completely free and secure, and I have had tremendous success with it.

Cons:

It can be annoying at times to be left on your own to solve errors or problems with Gmail when there is no customer service available.

Manuel
Commesso in Italy
Public Relations & Communications, Self Employed
Used the Software for: 1+ year
Reviewer Source

Complete and simple email service

5.0 11 months ago

Comments: Extremely complete email service. I have been using it for several years, both from a PC and a smartphone, for both personal and professional use, and I can consider myself largely satisfied. Very simple and intuitive to use, the integration with other Google features is also very convenient.

Pros:

the anti-spam features are very good, I liked that it offers all Google services for free, the advertising is small and non-invasive, it allows you to manage different email accounts including certified email by dividing them into folders so you can easily recognize their origin. The spam and phishing reporting function is excellent. It allows multi-factor protection that requires an access code every time you use a new device and automatically blocks all access, notifying you of a suspected violation that you can easily verify and proceed with access.

Cons:

Read and delivery notifications are missing, it is not best configurable on the desktop, it could become a bit intrusive.

Muhammed
Media analyst in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable and Feature-Rich, But Limited Free Storage

4.0 4 months ago

Comments: My overall experience with Gmail has been positive. It’s reliable, user-friendly, and packed with features like strong search capabilities, seamless integration with other Google services, and effective spam filtering. However, the limited free storage can be a drawback, requiring careful management or a subscription for more space.

Pros:

One of the things I like most about Gmail is its powerful search functionality. For example, if you're trying to find an important email from months ago, you can simply type in a keyword, the sender's name, or even a date range, and Gmail will quickly pull up the relevant emails. This makes it incredibly easy to manage and retrieve information without having to manually sort through hundreds of messages

Cons:

What I like least about Gmail is the 15 GB storage limit. Once you hit it, you either have to delete emails and files or pay for more space, which can be frustrating

Brandy
Brandy
Seamstress in US
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Gmail is the best Email servicer not just for businesses but personal as well!

5.0 11 months ago

Comments: My overall experience has been great using Gmail

Pros:

The best emailing servicer for both business and personal. Makes life of checking emails so much easier.

Cons:

No cons that I have found as of yet. If I find any I will update my review