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About AssetPool

AssetPool is a multi-feature inspection software solution that works with your business to effectively manage your assets and equipment

Learn more about AssetPool

Pros:

The product is user friendly and based on the current requirements with Covid this suits our needs perfectly.

Cons:

I think one future can be very important: set-up a drop down list, in order to select pre-defined answers, avoiding typing. You can eliminate mistakes and increase productivity to the end user.

AssetPool ratings

Average score

Ease of Use
4.5
Customer Service Software
4.7
Features
4.5
Value for Money
4.6

Likelihood to recommend

9.3/ 10

AssetPool has an overall rating of <span class="">4.7</span> out 5 stars based on <span class="">24</span> user reviews on Capterra.

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Filter reviews (24)

Lu-Ashlin
Lu-Ashlin
Senior Compliance Auditor in South Africa
Verified LinkedIn User
Logistics & Supply Chain, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Assetpool review

5.0 last year

Pros:

Assetpool is a very easy tool to use. The support is always a finger tip away and they are always available so you never struggle with queries, however the only query you will ever have is when you forgot your password and want to reset it because the app is so easy to use there is never really major queries

Cons:

Assetpool as an upgrade from the previous app we used so I don't really have anything I like least, but we did struggle with the scanning of the QR codes or barcodes at some stage, eventually of was fixed

Karrah
Heath and Safety Coordinator in Canada
Public Safety, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

5.0 last year

Comments: We love that we are able to upload documents under assets with an expiry date and then be notified via email when they are about to expire. So far our experience has been great. Any time we open a support ticket we always get a quick response weather it be a support question or a feature request.

Pros:

The ability to complete all inspections digitally instead of using paper copies. Having all assets/inspections in one place. So far the app has been very user friendly and easy to use. We love being able to use AssetPool as a one stop shop for all of our inspections/ Asset Management.

Cons:

There are certain features we were like added such as the tech being able to edit custom fields from the mobile app, overall job notes, the job report giving a pass percentage instead of just saying "pass" or "fail", etc.

D
Dept lead in Canada
Oil & Energy, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Don’t bother

1.0 last year

Pros:

Less paper work, other than that,Nothing, it’s a pain to attempt to operate and waste time by constantly having to get support on.

Cons:

Does not work most of the time, camera is blurry Takes up space on my phone

AssetPool Response

10 months ago

Dear Reviewer, Firstly we do not have a client in Oil & Gas in Canada. Secondly "takes up space on my phone" is not accurate as AssetPool only stores data/photos temporarily on your device so that would not be an issue. If your camera is blurry that is due to your device not the app.

Michael
Foreman in South Africa
Construction software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great monitoring app

5.0 last year

Comments: Great and is very easy to use on a daily basis

Pros:

Info accessibility is great and easy to work with

Cons:

Correction access process need a bit of work

Julian
VP Americas in Canada
Mining & Metals, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Process IQ/Molycop Review

5.0 last year

Pros:

Helped us review clients installation work before we schedule the site visit. Normally we have to beg the client for photos to review the installation. Using Assetpool makes the installation inspections are lot easier for the client to perform, and for us to review the work done.

Cons:

The ability to link Assetpool with ERP systems. This is often seen as a negative. Linking with an ERP system might not necessarily make the clients' processes more efficient. However, having the ABILITY to do it will be a big step for Assetpool to break into certain markets/clients, and might get Assetpool over the line in certain cases.

Kewal
Director in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great addition to our kitbag to provide actionable insught

5.0 3 years ago

Comments: Great solution, and easy to not only implement but also easy to engage with the knowledgable team they have /

Pros:

Keeping it simple - AssetPool does that . We found it easy to use and easy to implement. Bottom line is that you can align your workflow to the system . Also the implementation period was not long at all. Everything is about preparation and by knowing what we wanted we achieved the goals and outcomes we were looking for . Key for us has also been integration with IOT and IIOT and that has not proved to be a problem

Cons:

Not really found anything wrong with the software . As the product develops we would want to see the solution developing out templates that could be available by all users

AssetPool Response

3 years ago

Hi Kewal, That's just awesome! We are happy to hear that you like the IOT solution and found the setting up easy. Just to let you know we have the templates suggestion on our roadmap already. https://www.assetpool.com

Lauren
Strategic Advisor in South Africa
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Simple, user friendly smart inspection platform

5.0 3 years ago

Pros:

Allowed our team to continue to keep accurate asset register remotely. Full history of asset condition logged on the asset record so can't lose paperwork / excel sheets. Rev Ops team is able to do monthly reporting on all the company's assets.

Cons:

Haven't had any major issues as a user on the mobile app.

AssetPool Response

3 years ago

Hi Lauren, Thanks for the great review! If you have any features suggestion let us know at [email protected]. https://www.assetpool.com

Eve
Sales Administrator in UK
Consumer Electronics, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

GREAT PRODUCT AND GREAT SUPPORT

5.0 4 years ago

Comments: From day one they have gone out of their way to help us and assist with the setting up of the website. They have always been at the end of the phone if we have had any issues and most are dealt with quickly and efficiently. i cannot fault the support that they offer

Pros:

This software is very easy to use and fast set up of new clients. The dashboard is very informative and you are able to see everything you need at a glance. The inspections and pictures now coming through live is a great addition as we are able to help our installers quickly. The support is amazing and any issues have been resolved.

Cons:

I cannot think of anything about this software that i dislike

AssetPool Response

4 years ago

Hi Eve Your positive review is really appreciated, thank you for taking the time to share with us!

Kelly
CEO in South Africa
Management Consulting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Fantastic product!

5.0 3 years ago

Comments: Great team. Great support. Feature rich. Overall - exceptional.

Pros:

Real-time, ease of use - Asset Pool is intuitive and easy to rollout and manage. The reporting and real time dashboards are brilliant. We are on top of all our assets, maintenance and repairs. Our technicians required very little training and we could hit the ground running.

Cons:

Honestly, nothing. The product is great as is.

AssetPool Response

3 years ago

Hi Kelly, That's what we want to hear, thanks for a fantastic review! https://www.assetpool.com

Jethson
Business Development Manager in South Africa
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Assetpool is THE tool of Choice

5.0 4 years ago

Comments: Assetpool has been fantastic and allows me to make informed decisions on the go. They have a great team and always will to go the extra mile.

Pros:

The fact that it gives you a very high-level overview of the current status quo and then from there you are able to drill down into the detail. The fact that you are able to load assets while out in the field

Cons:

It does require some hand-holding initially and the implementation requires some planning before going live.

AssetPool Response

4 years ago

Hi Jethson Thank you for a fantastic review! We appreciate the positive comments and are happy to be working with you. Thank you for choosing us! https://www.assetpool.com/

Ross
Fire Protection in South Africa
Construction software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good

5.0 4 years ago

Comments: Good

Pros:

Yes simple to use and set up quick and effective

Cons:

Initial set up understanding asset types groups etc

AssetPool Response

4 years ago

Hi Ross Thank for your positive review! Thank you for you switching to AssetPool and we are happy that our app covers your needs. https://www.assetpool.com/

Charmain
Business Owner in South Africa
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Overall Impressed

5.0 4 years ago

Comments: Printing reports on the clients visits is a bonus, I can also track how many people have attended our sessions and how often one specific individual attended. Really great information.

Pros:

The product is user friendly and based on the current requirements with Covid this suits our needs perfectly.

Cons:

It would be great if the software could accommodate our very specific needs for our industry, however we understand that its not written for our industry exactly , but it works

AssetPool Response

4 years ago

Hi Charmain Thank you for taking the time to review our app. We are delighted to hear that our app is working perfectly for you. If you have specific needs for your own business, you may send us an email at [email protected] and we can evaluate how we can fit you in.

Clive
General manager in South Africa
Construction software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

AssetPool Review

3.0 4 years ago

Comments: My experience with the product is positive, when issues are highlighted, the technical team react promptly.
Easy to use.
Easy to manage

Pros:

Ease of use. Technicians can use it easily Easy to track the projects

Cons:

The reports do not read easy, the font colour needs to be adjusted

AssetPool Response

4 years ago

Hi Clive Thank you for a positive review. We are happy to hear that you find the software easy to use and manage. We appreciate your feedback about the font on the reports which need to be adjusted, that is something that we will look into for future versions.

Wally
Safety Manager in South Africa
Mining & Metals, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to access and navigate

5.0 4 years ago

Comments: It is a good tool and would say a must to have in my workplace.

Pros:

The fact that I can work remotely and create jobs for my technicians Get information after jobs with photo graphical evidence.

Cons:

There were an issue with syncing a job and not pulling thru

AssetPool Response

4 years ago

Hi Wally Thank you for a fantastic positive review! We are glad that you are happy with the software and how it is contributing positively to your work. We apologize for the issue you had with a job not syncing, our support team is always here to help.

Mark
Director in South Africa
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Revolutionary

5.0 4 years ago

Comments: Great

Pros:

Great layout and looks professional, saves times on site from filling in information.

Cons:

Cannot edit job inspections as an admin after the inspection is complete (to fix mistakes) humans are using the software......there will be mistakes

AssetPool Response

4 years ago

Hi Mark Thank you for the wonderful review and for sharing it with us. Yes! Humans make mistakes and we will take your comments into account, the technical team will look into incorporating this feature in future versions.

Paul
National Service and OA Business Unit Leader in South Africa
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Assetpool software

5.0 4 years ago

Comments: Enjoy using the application and how quickly you can setup and train the users on the product.

Pros:

All information and tasks are related to information stored on the QR/Bar code and able to edit the information on the backend if required;

Cons:

It is not a total Management system, it is to digitize workflows.

AssetPool Response

4 years ago

Hi Paul Thank you for taking the time to give us this wonderful review! We love that you enjoy using our app. https://www.assetpool.com/

Derek
Installation Manager in South Africa
Construction software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It Works

4.0 4 years ago

Pros:

It works. And i don't have to make a new report for the client

Cons:

Have got no problems as yet. Will see as we go ahead

AssetPool Response

4 years ago

Hi Derek We love to hear such positive feedback here at AssetPool! Thank you for working with us! https://www.assetpool.com/

Jonas
Country Manager in Germany
Industrial Automation, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Bosch Africa Review

5.0 4 years ago

Comments: Very good experience

Pros:

User friendly and flexible for different use cases application Additionally, people from Assetpool is very professional and fair in the business relationship.

Cons:

I think Integration request will increase in the next months. I think one future can be very important: set-up a drop down list, in order to select pre-defined answers, avoiding typing. you can eliminate mistakes and increase productivity to the end user.

AssetPool Response

4 years ago

Hi Jonas Thank you for the 5 star rating review and kind comments about our staff, we do aim to please! Your suggestion is definitely going into our feature road map. If you have other suggestions, feel free to drop us a mail at [email protected].

Quinton
Solutions Architect in South Africa
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Efficiency and transparency

5.0 4 years ago

Comments: Brilliant experience

Pros:

The real time aspect on reports and inspections allows for immediate action on assets . Together with geographical transparency on all asset locations and management thereof.

Cons:

Would like it to integrate with SAP . Other than it’s fine

AssetPool Response

4 years ago

Hi Quinton Thank you for a superb review! We like to hear such positive reviews. Thank you for working with us! https://www.assetpool.com/

Adi
Teacher in South Africa
Primary/Secondary Education, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Adi from Jungle Tots

5.0 4 years ago

Comments: I am happy with the product. It has allowed for less admin and paper usage and easier screening

Pros:

How quick and easy it is to use. How it has streamlined our morning drop off.

Cons:

That there isn't a name displayed once scanning the barcode

AssetPool Response

4 years ago

Hi Adi Thank you for a superb review! We are happy when are you are happy. On our latest update for the app, the name of the asset is now displayed after scanning the code. We are sure you will be happy about that! Should you have any suggestions or feature request, let us know at [email protected]. https://www.assetpool.com/

Jenna
Principal in South Africa
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Kids Town Review

5.0 4 years ago

Comments: Support is quick and always friendly

Pros:

User friendly and quick. It is also easy to change things or delete if made a mistake.

Cons:

Nothing actually. I'm very happy with the product

AssetPool Response

4 years ago

Hi Jenna Thank you for the 5 star review, it is much appreciated! We are delighted that you are having a great experience with AssetPool. We will also be sharing this with the support team so that they can continue providing great support! https://www.assetpool.com/

Minal
Vice principal in South Africa
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing App

5.0 4 years ago

Comments: Asset pool has been a dream for me to use. It is easy to understand, make changes and the whole app is simple to use. Best decision ever to sign up with them!

Pros:

User friendly, simple and fast app to work with

Cons:

All features are up to date and practical

AssetPool Response

4 years ago

Hi Minal Thank you for a superb review! We work hard at keeping the AssetPool app user friendly and up to date, so we really appreciate your comments. https://www.assetpool.com/

bradley
Fire consultant in South Africa
Construction software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The use of assest pool relevant to Building code consultants needs

5.0 4 years ago

Pros:

As fire consulting engineers we needed to find a way to stream line our reports and found that asset pool made this process easier. The use of the software made this process less time consuming whilst providing an easy to interpret print out that assisted the end user in determining and understanding our reports. All around an effective product that I will recommend and be using from now on.

Cons:

i was unable to pull a report and pull only fails. i had to do this manually. would be beneficent if this function was available.

AssetPool Response

4 years ago

Hi Bradley Thank you for taking the time to give us this wonderful review. We appreciate your comments and thanks to your input, the function to pull jobs plus inspections report is now available. We are looking at adding filtering options to future versions.

Elias
Managing Director in Saudi Arabia
Building Materials, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Feedback

4.0 4 years ago

Comments: I think that it will be a star product whithin our organization whithin 6 months

Pros:

Userfriendly platform, continuous development, focused on assets

Cons:

I need more practice and more case studies to answer this question

AssetPool Response

4 years ago

Hi Elias! Thank you for the positive feedback! We appreciate the time taken to let us know what you think about AssetPool. Be sure to let us know if you need any assistance. https://www.assetpool.com/