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Aware
What Is Aware?
Support employee listening strategies and protect company culture with AI-powered insights from workplace collaboration tools like Slack, Teams, and Workplace.
Aware provides real-time topic tracking, sentiment analysis, and toxicity detection, enabling HR teams to become more responsive to employee needs and concerns. Augment continuous listening strategies with open-ended survey response analysis that provides enhanced insights and context into annual and pulse survey results.
Who Uses Aware?
Aware’s extensive library of workflow automations makes collaboration data more secure from data loss, noncompliance, and human risks.
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Aware
Aware Reviews for Indian Users
Follin Review
Comments: Overall pretty decent but could use more options and increased reliability with exporting. Searching within a set is nice but want exports working to provide to investigators for review or if ingesting into an eDiscovery tool a full export to cull within the eDiscovery platform would be needed to be quickly executed.
Pros:
Ability to run quick searches across the enterprise is awesome, even if msg was deleted. Having copies of msgs to run searches through have been great and customer support has been amazing!
Cons:
1. More customization in exporting 2. Options to specify context msgs (by # of msgs before and after would be preferred). 3. Marking is spotty and fails quite frequently and have to remark items. Would like a feature to select all msgs for marking vs going from one page to another page just to mark them. Also, maybe not even having to mark msgs. Can we not just export all msgs and apply the marking on export for any msg containing images or files? Cost also seems a little high when compared to full eDiscovery suites.
Nullable Response
3 years ago
Thank you for your review. Aware is always evaluating and adding new features to our solutions. We look forward to partnering with you to learn more about your specific needs and use cases, and will continue adding new features that make our customer's lives easier. - The Aware Team
Aware Review
Comments: Useful for what we needed to use it for (monitoring)
Pros:
Customizability for rules; quick catches; ability to view findings in Aware and the application it occurred it; etc.
Cons:
No complaints while using this software program
Nullable Response
3 years ago
Thank you for your review. We look forward to continuing to partner with you!
Topic Reports Are Critical
Pros:
Love being able to pull the exact same report month to month and the ability to add/change criteria for specific searches.
Cons:
I like the keywords feature, but wish it would share more info about the posts they are referring to.
Nullable Response
3 years ago
Thank you for your review. We are so glad you are enjoying the Aware platform and that it's making life a little easier! We look forward to continuing our partnership with you. Please reach out to your customer support representative for additional assistance with keyword searches and gaining the additional insight you need.
Content and Sentiment Monitoring
Pros:
The ability to keep a pulse on employee conversation sentiment has been valuable.
Cons:
I wish there was an easy way to have a line of sight into conversation trends/topics. While seeing popular words is available, it take a bit of effort to drill deeper to find conversation patterns.
Nullable Response
3 years ago
Thank you for your review. We are happy the Aware platform is providing such great value and we look forward to continuing our partnership and helping you meet your needs. Please reach out to your customer support representative for additional assistance in gaining visibility into conversation trends and topics.