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Watchtower
What Is Watchtower?
Watchtower is an all-in-one safety platform with incident reporting, dispatching, and more. More than 30 million annual beach visits are protected using the Watchtower platform. Watchtower is easy to learn, easy to use, and considerable more cost-effective than traditional CAD solutions. As reporting and service demands on marine safety organizations grow, the Watchtower platform offers a powerful dashboard for operational management.
Who Uses Watchtower?
We're made by first responders, for first responders. Markets include: Marine Safety, Fire Departments, Security, Lake / Harbor Patrol, Pool Operations, and Park Management.
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Watchtower
Watchtower Reviews for Indian Users
Excellent Program for gathering Marine Safety statistics
Comments: Watchtower is easy to use, the team is great to work with, and it is really helping us to gather good data that can be used for a variety of ways.
Pros:
Watchtower is an easy program to use and can be used on a variety of mediums, tablet, computer and phone. The functionality is good throughout. I love how customizable it is. When my department has new needs, we are able to update it ourselves or work with the Watchtower. Any time any issues arise, the team at Watchtower is responsive and able to assist. As someone who likes To do research and use data, I really like the ease of gathering that data and pulling out what I need. I find it very easy to use and it is easy to teach for people who are newer to the product I think it’s easy to learn
Cons:
Overall I really like the Watchtower program and find it is easy to use and whenever issues have arisen the team is very responsive to help solve the issues. In addition we went from using paper data collection to this program so in some senses it was challenging for some people to use however I think overall everyone sees the value in gathering stats using the Watchtower program.
Incident Reporting Game Changer
Comments: The Watchtower team was extremely responsive to our desired changes. They made it really easy to implement.
Pros:
The platform is really intuitive. We can run reports with any specific data point we want. That was impossible with pen and paper
Cons:
The fact that its not native on iOS or Andriod.
Watchtower Review
Comments: Overall, my experience with Watchtower has been positive. It has been a seamless transition from paper incident reporting to online because of Watchtower.
Pros:
I really enjoy how to software breaks down different incident reporting easily with many different specific options. The ability to complete off of a mobile device is also a great asset as it allows for users to report an event directly after it happens while all the details are still fresh in mind.
Cons:
One con with the software is it is sometimes difficult to go back to a previous section. I often have to close the app and restart it completely if I forgot something/or clicked the wrong bottom.
Watchtower Solutions Response
3 years ago
Hi Will, thanks for the review! One solution to your problem about going back to previous sections is to hit the red "Reset Form" on the submit incidents tab.
SGBP review
Comments: Overall a great software that allows data to be collected in one place and analyzed throughout, and the end of the year. This allows us to learn from the season and see what could be changed and improved.
Pros:
I like being able to record workouts, locations of where I sit, as well as everything that occurs during the day. Being able to record all of this information allows us to stay organized and use this in the future.
Cons:
There needs to be an app aspect to the software that is compatible with the phone. I believe that it doesn’t transfer to the phone well and many will skip out on it. Fill out options should be open ended instead of scrolling or picking a prefilled option that does not always fit.
Pros and Cons of Watchtower
Comments: I have had an exaptational experience with this software.
Pros:
It is very easy to use, and incredibly useful.
Cons:
I have no issues at all with this platform.
Watchtower to the rescue.
Pros:
Watchtower took a lot of time consuming work off our plate and allows us to not only gather better information but use it for more robustly. Because of Watchtower my staff and I can keep our focus on the water in our patrons, and store achieve tired reliable operational and incident reporting.
Cons:
I’m only upset we didn’t find watchtower sooner.
Huge benefits for this product
Comments: Live time tracking. Searchable records. Easily exported lists of calls for service. Dispatching. Statistic generation. Very smooth experience working with the Watchtower team.
Pros:
searchable records. Evidence based calls for service
Cons:
This is a great product and I cannot think of any cons to list.
Excellent program and responsive team
Comments: I’m so impressed with their ability to produce and advance this valuable product.
Pros:
It’s ability to track and change with the help of the support team
Cons:
It’s visually basic, but that makes no difference in its performance
Lifeguard Review
Comments: It’s great!
Pros:
Very easy to use. I like that I can just log on at the end of the day and be able to fill out the log quickly and efficiently.
Cons:
I think some of the software can be updated.
Love the ease of control
Pros:
I really like that it puts everything into one place. Documents I need for work as well as important information like alerts are easy to find.
Cons:
The platform could be a little more streamlined and easy to use.