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What Is CloudCart?

CloudCart is a website builder that helps eCommerce businesses build online stores with tools for design, marketing, payments, shipping, and more. The software offers drag-and-drop customization, automation features, data analytics, and third-party integration with ERPs, social media, and other platforms. Key features include customer segmentation, push notifications, product management, and more.

Who Uses CloudCart?

CloudCart is a cloud-based website builder designed for small to large eCommerce businesses.

CloudCart Software - 1

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CloudCart Reviews for Indian Users

Average score

Overall
4.4
Ease of Use
4.5
Customer Service Software
4.6
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Hristo
Hristo
Menager in Bulgaria
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Good product for the money.

4.0 7 years ago

Comments: Fast checkout. Easy and working integration with marketing tools.

Pros:

It integrates easily with lots of other products (Google Analitycs, Facebook and FB Pixel, Zapier and others). It's easy to use and customisable. It has very responsive and helpful support.

Cons:

It still lacks same functionality as some of it's competitors. Some times there are problems with updates to newer versions.

CloudCart Response

7 years ago

Hello Hristo, Thanks for your great review of our platform! It will be really helpful for us to understand which are the features/functionalities that you miss at CloudCart? Thanks again for your time! The CloudCart team

Georgi
bisness owner in Bulgaria
Sporting Goods, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

easy and fast

4.0 5 years ago

Comments: People can order faster and easier - only via internet

Pros:

It is easy to learn and use, it works fast

Cons:

the options change often and the way you can to do same action - for example, it was hard to find how to change the main picture of the site - this option (and not only) was changed several times. Also the design. Change is good, but not when people get used to some things.

Nikolay
Manager in Switzerland
Food & Beverages, Self Employed
Used the Software for: 1+ year
Reviewer Source

Nuts

3.0 6 years ago

Comments: We started good, Cloudcart representatives helped me to establish the webshop.
After this initial kick off I didnt get proper support. I figured out that the initial product upload is done with pictures downloaded from internet, probably without copyright, although I ask for this explicitly.

Pros:

Predefined features and plug and play apps

Cons:

Lack of second language Poor attitude towards customers Missing of ability to display some detials on the webshop

CloudCart Response

6 years ago

Hello Nikolay, thank you for your honest review! I do appreciate it! We do support multi language. You need to connect your two store to sync your inventory (if you want) We are sorry that you feel that the initial kick off was proper but after that the support was not good. Please understand that we do support all our customers with the highest level of knowledge as we can. All questions via chat, email or phone are addressed in few hours and most importantly if there is an issue with a feature our development team is making their best to address it the same day. If you are speaking about the images of the demo content (installed on each trial store) - all images are with royalty free license! CloudCart is a company with a perfect reputation, and we can not afford to use a copyright content!

Verified Reviewer
Verified LinkedIn User
Medical Devices, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

E-commerce solution with great potential, but still needs more work on it;

4.0 6 years ago

Pros:

- Great customer support, team is always helpful and respond quickly; - Admin dashboard is very easy to learn and use, no code skills are needed for end-users;

Cons:

- Lack of essential features like manual ordering of products in the catalog; - Multi-language localization of front-end is not available for free, each language version is counted as a separate e-shop; - One-click Facebook shop feature (https://cloudcart.com/bg/feature/facebook) is not functioning at the current moment;

CloudCart Response

6 years ago

Thanks for your review! We are constantly working in improving the CloudCart platform. For now we are working on manual reordering for products and multi-language feature. The facebook e-shop is forbidden for users outside US. This is why we can not offer this feature for now.

Petko
Petko
Manager in Bulgaria
Verified LinkedIn User
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Cloudcart

5.0 6 years ago

Pros:

Easy to add products. Easy to create personal design. Good SEO position after 6 mounth.

Cons:

No quick order, only check out. When a new order recieve, and click on it opens product edit. I think must open product page to view product details. No options to make discount price just in product editing.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Been using it last 9 months, good platform with a lot of functionalities.

4.0 7 years ago

Pros:

The keep updating it and adding new features. It's really user friendly, have a lot of tutorials on how to use it.

Cons:

You don't have the possibility to upload and modify on server sidre. If you're advanced user you would need access to upload some things there.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Simple, yet great

5.0 7 years ago

Pros:

Easy to use, Great customer support, All eCommerce tools out of the box, Free themes, Free extensions, Great value for money

Cons:

Could have better extensions documentation, Could have a more clear and straight approach to multi-language, Really needs theme code editing, Missing Developers Platform for creating additional apps and extensions

Victoria
Victoria
Co-Owner in Bulgaria
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

I am a client of CloudCart Bulgaria using their platform for my online shop.

5.0 7 years ago

Pros:

The ease of use of the software, its intuitiveness and the fact that you do not have to be IT to understand and apply it on everyday base.

Cons:

What I don't like are the things I cannot manage by myself, BUT what I can't do the Cloudcart Bulgaria Team does it, so everything is OK.

Zahary
Zahary
Logistics and Chain Supply Manager in Bulgaria
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Easy of use, Perfect quality, Excellent support.

5.0 7 years ago

Pros:

Easy to use, Perfect quality, Excellent support. The best software in the Bulgarian market. Take care of their customers in the best way.

Cons:

More time is needed to learn and use platform options. I'm having difficulty fitting the size of banners and photos.

Kalin
Kalin
Marketing & Sales manager in Bulgaria
Verified LinkedIn User
Business Supplies & Equipment, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The SEO-friendly ecommerce site builder

2.0 4 years ago

Comments: It's a one-stop shop for everything that is ecommerce, but only as long as the user adopts their way of doing ecommerce. It's biggest perk is the SEO capabilities and pre-built themes, the biggest downsizes are the bad webpage builder and the limited design settings. I wouldn't recommend it.

Pros:

The extensive SEO settings, the one size fits all pre-built themes and the excellent customer support. It's easy to deploy if you don't want to customize the design at all.

Cons:

The webpage builder is easily the worst in the field. It's very hard to change the design layout. It's User Interface is not similar to anything the industry is using at the moment and it has a longer learning curve than it's competitors.

IVAN
owner in Bulgaria
Cosmetics, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The dreams come true

5.0 5 years ago

Comments: I bought software 2 years ago
I was very exiting at the begining, but now i lost myself in so many functionals:)

Pros:

The interface of product is very friendly Its a easy of use

Cons:

May be the least is costumer support and non languial interface I want to use my store in 2 languages, but there is no way

Pavel
Director in Bulgaria
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Fair Review

3.0 5 years ago

Pros:

Easy to setup a new online store for few hours.

Cons:

Plugins do not work property. I reported for the issue, before more half of year, but still not any action by cloudcart to fix the issue with OLX.

CloudCart Response

5 years ago

Thanks for your honest review, Pavel! I do agree with your opinion about OLX integration! OLX has limited abilities via their APIs. That is why we are not able to do anything else unless they enable their API. As you may know, CloudCart has an ultrafast policy for bug fixes. If there are other bugs that are not addressed, please feel free to contact our support center and report them. Is there anything else you could share with us?

George
Finanace Manager in Bulgaria
Retail, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great place to stay your online store!

5.0 8 years ago

Comments: The people at CloudCart are real professionals. They adjusted to our needs and developed modules specifically needed for our business. As a large enterpise our needs are a lot different than smaller shops and they adapted brialliantly. All our demands and questions were professionally handled. Best of all the price is extremely low for what they offer. You can really control every aspect of your online store, from product and category pages to how your store looks. Anyone can work on the platform. The interface is amazing and they provide a wide range of pre-designed tamplates that are simply gorgeous.

Pros:

Ease of use, price and funcationality. Truly versatile.

Cons:

Like any software there are things missing, however, I cannot point any specific con, because anything we needed, Cloudcart listened and got it done!

Antonio
Partner in Bulgaria
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Brief review

4.0 5 years ago

Pros:

Support 24/7, constant improvement and development, additional functionalities

Cons:

Some functionalities should be for free and not paid - for example GDPR

Nikolay
Owner in Switzerland
Used the Software for: 1+ year
Reviewer Source

Software is good first step in online business.Offers a lot of features,some not verry iseful though

3.0 7 years ago

Pros:

Lower instalment cost vs. customized webshop. Owned is dedicated to improve it although sometimes feels like customers get less attention

Cons:

Some features jot so useful and relevant while others, such as multilanguage not available Subscription rate increased and not competitive vs. similar platforms

kalin
Sales Manager in Bulgaria
Photography, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Thanks to the team

5.0 6 years ago

Comments: I'm already working with a third year cloudcard and I think everything is fine.

Pros:

Easy work on the platform and good support

Cons:

I can not remember. Perhaps there should be more training videos for additional apps, how they work and how they will be useful to our store

Ivaylo
Manager in Bulgaria
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

MY TEA FLAVOR FEEDBACK

1.0 8 years ago

Comments: We started to use Cloudcart based on my personal contacts with customer support. We fully believed that everything will be as easy as we were told to be. Me and my partner do not have any experience with building web stores from scratch. The problems started from the moment of payment. We paid annual subscription. From that moment ahead the support level dropped down signifantly. All questions for help were answered with delay, complexity containing techincal data which we can not use - especially the part with setting the domain, mailbox etc. We are sales guys, not an IT specs. In every step ahead we faced difficulties in communication - at the begining we were told that there is a free SEO included - it is written on their website. Now they told us - we have to pay for it. Technical issues are constant: wrong invoicing to the end consumer, no intergration with Facebook, no integrtation with post service. We have raised the topics and every time same answer received - we know, we are working on it. What e-shop could be if we have to purchase every time courier to take the goods? I think it is quite enough so far.

Pros:

Price

Cons:

the ease of use

Verified Reviewer
Verified LinkedIn User
Computer Software
Used the Software for: 6-12 months
Reviewer Source

Good services, easy to use.

5.0 7 years ago

Comments: Fast makeing website

Pros:

Easy to use. Good interface. Nice support and access to tools that they provide you with. An east solution for fast building website.

Cons:

For me is the price. Hope that they will take a note and will make the price lower (at least for Eastern Europe is a little bit higher).

Verified Reviewer
Verified LinkedIn User
Building Materials
Used the Software for: 1-5 months
Reviewer Source

User friendly admin panel, nice support team

4.0 7 years ago

Pros:

Admin panel easy to manage, a lot of useful videos and articles in the support section. Friendly team and well-maintained facebook group.

Cons:

More functionalities, especially to manage suppliers, need more options to manage margin in case you have to increase the price of the products.

Silvana
Manager in Bulgaria
Veterinary Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

What is my opinion

5.0 5 years ago

Comments: I am still getting into work and so far I have no experience in this area.

Pros:

Extremely easy to operate and responsive.

Cons:

It's easy to handle, even when you don't have the knowledge;)

Ivan
Owner in Bulgaria
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Review

3.0 5 years ago

Pros:

It has many features, good design and is easy to use.

Cons:

Presence of bugs and high downtime frequency (it is currently gone but 5-6 months ago)

Lidiya
CEO in Bulgaria
Used the Software for: 6-12 months
Reviewer Source

Profesional approach to online sales and to the clients. Great support.

5.0 6 years ago

Pros:

It is easy to handle with. The support is great. The designers are the best. They provide a lot of information for their clients connected with new applications and functionalities.

Cons:

I do not have cons because I tried building my online shops with a lot of different platforms. The thing is that whatever cons there is the support is so great that everything is fixed in minutes.

Stoil
Engineer in Bulgaria
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Almost two years ago I chose CloudCart. Definitely, I have made the best choice!

5.0 7 years ago

Comments: Since I use ColudCart, I have stopped worrying about the technical support and security of the website.

Pros:

The best website platform! Very easy to use and the tech support team is great. They respond fast, and they are great professionals.

Dobroslav
CEO in Bulgaria
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Claudcart review

5.0 8 years ago

Comments: Hi guys ! I would like to thank you for creating this amazing product. It is very easy to use for a creation of a webstore but also very friendly to the users. We ara a small company and your product help.us compete with the big sharks. Big up for the support guys . Thank you!

Pros:

Easy ti use. Friendly for users

Cons:

Small staff such as when you hit ad to card it separates the word go to payment in half (in bulgarian)

Naum
CTO in Bulgaria
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Building a brand new website for less than an hour!

5.0 7 years ago

Comments: Easy to use from my Team, boosting the sales using social media integration.

Pros:

Extremely easy to set up, highly customizable, lots of free add-ons inside the platform. Easy Facebook, Instagram, Twitter, PayPal, etc. integration. Great Support!

Cons:

No cons for the moment! I don't have any difficulties using the software! I will write a new review in 2-3 months from now.