17 years of helping Indian businesses
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What Is Aptrinsic?

Aptrinsic provides an all-in-one product experience platform that enables companies to onboard, retain, and grow customers by delivering personalized product experiences based on in-product behaviors. We equip product leaders with in-depth analytics and engagement tools such as in-product guides, dialogs, sliders, and emails to improve product adoption, customer onboarding, and customer retention.

Who Uses Aptrinsic?

Aptrinsic helps product teams understand how their customers use their SaaS product and deliver engaging product experiences to increase adoption.

Aptrinsic Software - 1
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Aptrinsic Reviews for Indian Users

Average score

Overall
4.0
Ease of Use
4.0
Customer Service Software
5.0
Features
5.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

4
100%
Beatriz
Product Manager in US
Computer & Network Security, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Aptrinsic helps us deliver products successfully

4.0 6 years ago

Comments: We use Aptrinsic to solve:
* Growth and retention
* Hands-off onboarding (once a user successfully completes Aptrinsic engagements, community managers get in touch)
* Employee onboarding (helping our teammates to understand our userbase)
* Hypothesis testing with features

Pros:

Aptrinsic has drastically changed how we think of communicating with and developing for different customer segments. Our top uses: * Engagements * Audience Explorer (great for sales teams!) * Path Analyzer (great for sales, success, support and general employee onboarding)

Cons:

Not much! The customer support/success is the best out there! I've had to make our own documentation for our uses. I'd like to see better documentation of use cases and features, especially with the Gainsight acquisition.