17 years of helping Indian businesses
choose better software

What Is Yay?

Yay.com offer a powerful Cloud-based business phone system complete with professional business features. Easily scalable, flexible and compatible with smartphones, computers and desktop phones. A seamless solution for your team whether in the office, at home or on the go. Set-up in minutes and benefit from a host of features such as Smart Call Routing, Call Recording, IVR Call Menus, Call Stat Reporting and more. Try free for 14 days or speak to a friendly expert today.

Who Uses Yay?

Small, Medium and Large Businesses, Home Office Workers, SMEs, Business Startups, Entrepreneurs, Freelancers, Remote Workers, Public Sectors, Educational Institutions.

Yay Software - 1

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Yay Reviews for Indian Users

Average score

Overall
5.0
Ease of Use
4.7
Customer Service Software
5.0
Features
4.7
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Zanna
MD in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A great VOIP provider for a small business

5.0 3 years ago

Comments: Fantastic. No complaints, helped us expand with such ease I wouldn’t switch to another provider.

Pros:

The price, this was so easy to set up and the plan we were on was just great to get us started in the beginning. We really needed an answer service to help our growing small business with a large self employed time and this was just perfect for leaving clients with a professional experience when we hadn’t moved out our office out from the garage. It was easy to add extra staff once we started expanding and actually allowed us to keep our staff as work from home because of how easy the software is to use.

Cons:

No cons. It’s really well priced and I would consider it actually more than reasonable what they ask for for the level of service and features you get

Ali
Director in UK
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Cracking call quality and good support

5.0 2 years ago

Comments: Great company, not cheap but the quality is very good

Pros:

Really strong call quality, easy to customise and good support

Cons:

My old VoIP provider would show me that a colleague had answered a call and who. We have lost this function now sadly.

YayYay Response

2 years ago

Hi Ali, thanks so much for taking the time to leave a review. It's really much appreciated. We're really glad to hear that you're enjoying the app and service. Just as a note, it's possible to see when your colleagues are on a call/available via the contacts section in the softphone app. If interested in viewing who answered calls, this detail can be viewed in your online dashboard and includes detail such as where the call came from, who picked it up, call duration and call recordings. You can also filter on the information you want to see, as well as download this detail for trend analysis too. If there's anything the team can help with, please don't hesitate to give us a call or drop us an email. We're always happy to help!

Juan
Juan
Autónomo in Spain
Verified LinkedIn User
Design, Self Employed
Used the Software for: Free Trial
Reviewer Source

Buena aplicación VoIP de llamadas telefónicas

5.0 last year

Comments: En la búsqueda de opciones para realizar llamadas a través de la red, Yay ofrece buenos precios y un soporte al cliente muy bueno. Si alguna vez necesito de este tipo de servicios, seguramente estará entre mis primeras opciones.

Pros:

Ofrece buenos precios muy competitivos en relación a la competencia y a las llamadas de tipo estándar.

Cons:

No soy usuario directo de Yay, por lo que no puedo ofrecer una opinión personal basada en la experiencia.

YayYay Response

last year

Thanks so much for your review Juan. It's great to hear that you're enjoying your trial. If you're thinking of upgrading to a full plan, or you need any asistance with anything else in the future, please don't hesitate to get in touch. We're always happy to help!

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