17 years of helping Indian businesses
choose better software

What Is Born Digital?

An all-in-one platform for AI-driven customer experience optimization. We deliver best-in-class AI Virtual Agents and Conversation Analytics to help you save time, reduce costs,and boost employee and customer satisfaction.

Trusted by 100+ global companies like Orange, T-Mobile, and AXA, Born Digital has clients spread over 8 countries, using chat and voice bots in all languages across channels like Contact Center, Web, WhatsApp, and more.

Who Uses Born Digital?

Not provided by vendor

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Born Digital Reviews for Indian Users

Average score

Overall
5.0
Ease of Use
5.0
Customer Service Software
5.0
Features
5.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Peter
Business consultant in Slovakia
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Born Digital: AI in DNA

5.0 10 months ago

Comments: Really very smart guys who comes with new ideas and solutions.

Pros:

Their approach and support to develop a product for our purpose.

Cons:

Some things took longer than I expected.